Google Home Mini

[AntonetteAC]

Plan

Premium for Student

Country

US

Device

Samsung Galaxy 9

My Question or Issue

I recently redeemed my Google Home Mini and was informed that it was being reserve for me. A while later I get an email saying my mini is ready and I follow the steps, Google has been linked to my Spotify. Then it takes me to choose which color I want of the mini and add it to my cart. But once I do under the item name it tells me (discount will be applied at checkout). The Google Mini is in the cart charging me full price. If I proceed to check out it charges the full amount (plus tax) to my card I have set up on my Google account. I had to cancel the order because Spotify tells me I can get it for free instead of paying freaking $50+ dollars for it!

[Billy-J]

Hey @AntonetteAC, thanks for reaching out to the Community!

Sorry to hear this.

I'd recommend getting in touch with Customer Support here. They'll take a look and do their best to help.

Have a nice day!