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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10734 Views

6 replies

1 likes

Premium for Students
  • 10734 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

17512 Views

10 replies

2 likes

Premium for Students
  • 17512 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

26495 Views

11 replies

1 likes

Premium for Students
  • 26495 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

172859 Views

110 replies

148 likes

Premium for Students
  • 172859 Views
  • 110 replies
  • 148 likes

Superuser Contribution Premium for Students extension

PlanPremium for SudentsCountryNLDeviceOneplus 5, Desktop PCOperating SystemAndroid, Windows 10 My Question or IssueBack in November I requested for my Premium for Students to be extended. Now I noticed that Spotify has started deducting 9,99 instead ...

Casual Listener

Plan Premium for Sudents Country NL Device Oneplus 5, Desktop PC Operating System Android, Windows 10   My Question or Issue Back in November I requested for my Premium for Students t...

Mario

Spotify Legend

793 Views

1 replies

0 likes

Premium for Students
  • 793 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't reactivate Premium Student

PlanFree/PremiumCountryGermanyMy Question or IssueI have used a 3-months free trial of Spotify Premium Student 1 or 2 years ago. Now that I am verified as student I tried to get Spotify Premium Student again (not the free trial, I want to pay 5 euros...

Visitor

Plan Free/Premium Country Germany My Question or Issue I have used a 3-months free trial of Spotify Premium Student 1 or 2 years ago. Now that I am verified as student I tried to get Spotify Pre...

Mario

Spotify Legend

930 Views

1 replies

0 likes

Premium for Students
  • 930 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount expired prematurely

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just got an email from Spotify regarding the price increase in 2020 and it is when I realiz...

Visitor

  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...

Petya

Community Legend

993 Views

1 replies

0 likes

Premium for Students
  • 993 Views
  • 1 replies
  • 0 likes

Superuser Contribution Overcharged for Student Premium

PlanPremium for StudentsCountryUSDevice(Samsung Galaxy 10+, PC)Operating System(Android, Windows 10) My Question or IssueAfter looking at my payments I noticed that I got charged for Premuim rather than Student Premium. I didn't get any email about r...

Casual Listener

  Plan Premium for Students Country US Device (Samsung Galaxy 10+, PC) Operating System (Android, Windows 10)   My Question or Issue After looking at my payments I noticed that I...

Petya

Community Legend

3871 Views

8 replies

3 likes

Premium for Students
  • 3871 Views
  • 8 replies
  • 3 likes

Google Home Mini

PlanPremium for StudentCountryUSDeviceSamsung Galaxy 9My Question or IssueI recently redeemed my Google Home Mini and was informed that it was being reserve for me. A while later I get an email saying my mini is ready and I follow the steps, Google h...

Casual Listener

Plan Premium for Student Country US Device Samsung Galaxy 9 My Question or Issue I recently redeemed my Google Home Mini and was informed that it was being reserve for me. A while later I get ...

Billy-J

Spotify Star

873 Views

1 replies

0 likes

Premium for Students
  • 873 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google home mini offer

Plan Student Country USA Device iPhone8 My Question or Issue Hi! So I reserved my google home mini a couple days and it said I would get an email about it. Unfortunately that email is inactive so is has not able to receive emails until now. When I we...

Visitor

Plan Student  Country USA  Device iPhone8      My Question or Issue Hi! So I reserved my google home mini a couple days and it said I would get an email abo...

Katerina

Spotify Legend

1437 Views

3 replies

0 likes

Premium for Students
  • 1437 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify switched my subscription!

So i’ve been a spotify student premium member for a while now, and I was recently just charged $15 when Spotify Premium for Students is only $5. I went onto my account and found out that somehow Spotify switched me to the most expensive plan they hav...

Newbie

So i’ve been a spotify student premium member for a while now, and I was recently just charged $15 when Spotify Premium for Students is only $5.  I went onto my account and found out that s...

Katerina

Spotify Legend

798 Views

1 replies

0 likes

Premium for Students
  • 798 Views
  • 1 replies
  • 0 likes

Superuser Contribution I signed up for Premium for students, but my account shows Premium Family

PlanStudentCountryUnited Sates Device(iPhone 8,Windows PC)Operating System(iOS 10, Windows 10) My Question or Issue Signed up for Student, and was billed on 12/12. Now my account says Family, and my Student account will begin on 1/3. i was never bill...

Newbie

  Plan Student Country United Sates   Device (iPhone 8,Windows PC) Operating System (iOS 10, Windows 10)   My Question or Issue   Signed up for Student, and was bille...

Katerina

Spotify Legend

756 Views

1 replies

0 likes

Premium for Students
  • 756 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't renew my premium student plan

PlanPremiumCountryIndonesiaDeviceVivo Y53Operating SystemAndroid My Question or IssueI can't renew my premium student plan for this month, I tried to pay it through the mobile phone bill but somehow my premium still wouldn't extend its period and I d...

Regular

Plan Premium Country Indonesia Device Vivo Y53 Operating System Android   My Question or Issue I can't renew my premium student plan for this month, I tried to pay it through the mobil...

Katerina

Spotify Legend

1244 Views

4 replies

0 likes

Premium for Students
  • 1244 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Canadian university verification

PlanFreeCountry
Canada DeviceMacbook Pro Mid 2012Operating SystemMacOS Sierra My Question or IssueHi, I'm having trouble verifying my university to purchase a student premium. The school is York University, located in Toronto. It doesn't show up on t...

Casual Listener

Plan Free Country
 Canada   Device Macbook Pro Mid 2012 Operating System MacOS Sierra   My Question or Issue Hi, I'm having trouble verifying my university to purchase a student ...

Katerina

Spotify Legend

6495 Views

4 replies

1 likes

Premium for Students
  • 6495 Views
  • 4 replies
  • 1 likes

Something went wrong try again or get help

Hi there,For past 3-4 days I have trying to purchase Spotify Premium but I always get the same error I am upgrading using the student discount and I have successfully verified myself as a student.But after entering card details It says Something went...

Visitor

Hi there, For past 3-4 days I have trying to purchase Spotify Premium but I always get the same error I am upgrading using the student discount and I have successfully verified myself as a student. ...

Emilia_8

Community Legend

2217 Views

1 replies

0 likes

Premium for Students
  • 2217 Views
  • 1 replies
  • 0 likes

Solved!! Payment Issue

I tried to pay for premium membership for students, my card was charged, but when I came back to the payment page it said there was an error, but my bank account was charged. Will I get a refund?There is no proper way to get support also. This is not...

Casual Listener

I tried to pay for premium membership for students, my card was charged, but when I came back to the payment page it said there was an error, but my bank account was charged. Will I get a refund? T...

Emilia_8

Community Legend

1020 Views

3 replies

0 likes

Premium for Students
  • 1020 Views
  • 3 replies
  • 0 likes

Superuser Contribution Google Home Mini deal unrenewable

Hey guys, So recently I ordered a google home mini with the Spotify student account promotion. I claimed my google home mini and ordered it without any trouble. However, on google's end, they said that my ordered was shipped but then returned to the ...

Visitor

Hey guys,   So recently I ordered a google home mini with the Spotify student account promotion. I claimed my google home mini and ordered it without any trouble. However, on google's end, the...

Peter

Spotify Legend

876 Views

1 replies

0 likes

Premium for Students
  • 876 Views
  • 1 replies
  • 0 likes

Hulu removed from my account

I got an email saying that my hulu account has been deactivated because my spotify account was deactivated. My spotify is still very much active. I went on the account and noticed that it was changed to family premium so I changed it back to student ...

Visitor

I got an email saying that my hulu account has been deactivated because my spotify account was deactivated. My spotify is still very much active. I went on the  account and noticed that it was c...

Keanu_C

Community Legend

964 Views

1 replies

1 likes

Premium for Students
  • 964 Views
  • 1 replies
  • 1 likes

Superuser Contribution Activated Student premium but don't have it

About a week ago I tried to activate Student premium. At first it wasn't working (the process started, I gave there my name and everything, but I couldn't move to verifying) and then i figured out, I gave there different email adress (on which there ...

Visitor

About a week ago I tried to activate Student premium. At first it wasn't working (the process started, I gave there my name and everything, but I couldn't move to verifying) and then i figured out, I...

Petya

Community Legend

2539 Views

8 replies

1 likes

Premium for Students
  • 2539 Views
  • 8 replies
  • 1 likes

Superuser Contribution cannot verify I am a student at western Governors university

PlanFreeCountryUSDevice(iPhone 8 plus)Operating System(iOS 13.1.3) My Question or Issuethe "sheer ID" cannot verify that I am a student at western Governors university. whats issue? I pay a lot of money in tuition to not be verified.

Visitor

Plan Free Country US Device (iPhone 8 plus) Operating System (iOS 13.1.3)   My Question or Issue the "sheer ID" cannot verify that I am a student at western Governors university. whats...

Petya

Community Legend

2110 Views

1 replies

0 likes

Premium for Students
  • 2110 Views
  • 1 replies
  • 0 likes

Superuser Contribution GOOGLE HOME MINI CHARGED TO MY ACCOUNT

PlanPremium StudentCountryUnited States Device(iPhone XR) My Question or Issue Please help me before i go insane. I ordered my free google home mini as i was told the charge would be refunded to my account and it was for “verification” purposes. wron...

Visitor

Plan Premium Student Country United States   Device (iPhone XR)   My Question or Issue   Please help me before i go insane.  I ordered my free google home mini as i was...

Peter

Spotify Legend

868 Views

1 replies

0 likes

Premium for Students
  • 868 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google home mini for students

PlanStudentCountryUS I received and email yesterday saying that I can now redeem my free google mini yet every time I try it, the discount is not applied at the checkout. I’ve tried it on different servers and it’s still the same

Newbie

  Plan Student Country US  I received and email yesterday saying that I can now redeem my free google mini yet every time I try it, the discount is not applied at the checkout. I’ve tr...

Mario

Spotify Legend

1061 Views

1 replies

0 likes

Premium for Students
  • 1061 Views
  • 1 replies
  • 0 likes

Superuser Contribution SENDO COBRADA INDEVIDAMENTE

Fui cobrado pelo preço errado, tinha feito um plano universitario de 8,50 e fui cobrado no meu cartão um valor de 16,90 !!

Visitor

  Fui cobrado pelo preço errado, tinha feito um plano universitario de 8,50 e fui cobrado no meu cartão um valor de 16,90 !!

Peter

Spotify Legend

577 Views

1 replies

0 likes

Premium for Students
  • 577 Views
  • 1 replies
  • 0 likes

Google Home Mini for Students?

PlanStudent PremiumCountryUSADevice Operating System My Question or IssueI was emailed saying that my subscription comes with a google home mini. I clicked the link and was told We couldn’t confirm your eligibility for a Google Home Mini. I have a no...

Casual Listener

Plan Student Premium Country USA Device   Operating System   My Question or Issue I was emailed saying that my subscription comes with a google home mini. I clicked the link and wa...

Billy-J

Spotify Star

2633 Views

3 replies

3 likes

Premium for Students
  • 2633 Views
  • 3 replies
  • 3 likes