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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9979 Views

6 replies

1 likes

Premium for Students
  • 9979 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15863 Views

10 replies

2 likes

Premium for Students
  • 15863 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25273 Views

11 replies

1 likes

Premium for Students
  • 25273 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170620 Views

110 replies

148 likes

Premium for Students
  • 170620 Views
  • 110 replies
  • 148 likes

Google Home Mini

PlanPremium for StudentCountryUSDeviceSamsung Galaxy 9My Question or IssueI recently redeemed my Google Home Mini and was informed that it was being reserve for me. A while later I get an email saying my mini is ready and I follow the steps, Google h...

Casual Listener

Plan Premium for Student Country US Device Samsung Galaxy 9 My Question or Issue I recently redeemed my Google Home Mini and was informed that it was being reserve for me. A while later I get ...

Billy-J

Spotify Star

864 Views

1 replies

0 likes

Premium for Students
  • 864 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google home mini offer

Plan Student Country USA Device iPhone8 My Question or Issue Hi! So I reserved my google home mini a couple days and it said I would get an email about it. Unfortunately that email is inactive so is has not able to receive emails until now. When I we...

Visitor

Plan Student  Country USA  Device iPhone8      My Question or Issue Hi! So I reserved my google home mini a couple days and it said I would get an email abo...

Katerina

Spotify Legend

1427 Views

3 replies

0 likes

Premium for Students
  • 1427 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify switched my subscription!

So i’ve been a spotify student premium member for a while now, and I was recently just charged $15 when Spotify Premium for Students is only $5. I went onto my account and found out that somehow Spotify switched me to the most expensive plan they hav...

Newbie

So i’ve been a spotify student premium member for a while now, and I was recently just charged $15 when Spotify Premium for Students is only $5.  I went onto my account and found out that s...

Katerina

Spotify Legend

787 Views

1 replies

0 likes

Premium for Students
  • 787 Views
  • 1 replies
  • 0 likes

Superuser Contribution I signed up for Premium for students, but my account shows Premium Family

PlanStudentCountryUnited Sates Device(iPhone 8,Windows PC)Operating System(iOS 10, Windows 10) My Question or Issue Signed up for Student, and was billed on 12/12. Now my account says Family, and my Student account will begin on 1/3. i was never bill...

Newbie

  Plan Student Country United Sates   Device (iPhone 8,Windows PC) Operating System (iOS 10, Windows 10)   My Question or Issue   Signed up for Student, and was bille...

Katerina

Spotify Legend

752 Views

1 replies

0 likes

Premium for Students
  • 752 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't renew my premium student plan

PlanPremiumCountryIndonesiaDeviceVivo Y53Operating SystemAndroid My Question or IssueI can't renew my premium student plan for this month, I tried to pay it through the mobile phone bill but somehow my premium still wouldn't extend its period and I d...

Regular

Plan Premium Country Indonesia Device Vivo Y53 Operating System Android   My Question or Issue I can't renew my premium student plan for this month, I tried to pay it through the mobil...

Katerina

Spotify Legend

1230 Views

4 replies

0 likes

Premium for Students
  • 1230 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Canadian university verification

PlanFreeCountry
Canada DeviceMacbook Pro Mid 2012Operating SystemMacOS Sierra My Question or IssueHi, I'm having trouble verifying my university to purchase a student premium. The school is York University, located in Toronto. It doesn't show up on t...

Casual Listener

Plan Free Country
 Canada   Device Macbook Pro Mid 2012 Operating System MacOS Sierra   My Question or Issue Hi, I'm having trouble verifying my university to purchase a student ...

Katerina

Spotify Legend

6474 Views

4 replies

1 likes

Premium for Students
  • 6474 Views
  • 4 replies
  • 1 likes

Something went wrong try again or get help

Hi there,For past 3-4 days I have trying to purchase Spotify Premium but I always get the same error I am upgrading using the student discount and I have successfully verified myself as a student.But after entering card details It says Something went...

Visitor

Hi there, For past 3-4 days I have trying to purchase Spotify Premium but I always get the same error I am upgrading using the student discount and I have successfully verified myself as a student. ...

Emilia_8

Community Legend

2201 Views

1 replies

0 likes

Premium for Students
  • 2201 Views
  • 1 replies
  • 0 likes

Solved!! Payment Issue

I tried to pay for premium membership for students, my card was charged, but when I came back to the payment page it said there was an error, but my bank account was charged. Will I get a refund?There is no proper way to get support also. This is not...

Casual Listener

I tried to pay for premium membership for students, my card was charged, but when I came back to the payment page it said there was an error, but my bank account was charged. Will I get a refund? T...

Emilia_8

Community Legend

1005 Views

3 replies

0 likes

Premium for Students
  • 1005 Views
  • 3 replies
  • 0 likes

Superuser Contribution Google Home Mini deal unrenewable

Hey guys, So recently I ordered a google home mini with the Spotify student account promotion. I claimed my google home mini and ordered it without any trouble. However, on google's end, they said that my ordered was shipped but then returned to the ...

Visitor

Hey guys,   So recently I ordered a google home mini with the Spotify student account promotion. I claimed my google home mini and ordered it without any trouble. However, on google's end, the...

Peter

Spotify Legend

871 Views

1 replies

0 likes

Premium for Students
  • 871 Views
  • 1 replies
  • 0 likes

Hulu removed from my account

I got an email saying that my hulu account has been deactivated because my spotify account was deactivated. My spotify is still very much active. I went on the account and noticed that it was changed to family premium so I changed it back to student ...

Visitor

I got an email saying that my hulu account has been deactivated because my spotify account was deactivated. My spotify is still very much active. I went on the  account and noticed that it was c...

Keanu_C

Community Legend

960 Views

1 replies

1 likes

Premium for Students
  • 960 Views
  • 1 replies
  • 1 likes

Superuser Contribution Activated Student premium but don't have it

About a week ago I tried to activate Student premium. At first it wasn't working (the process started, I gave there my name and everything, but I couldn't move to verifying) and then i figured out, I gave there different email adress (on which there ...

Visitor

About a week ago I tried to activate Student premium. At first it wasn't working (the process started, I gave there my name and everything, but I couldn't move to verifying) and then i figured out, I...

Petya

Community Legend

2511 Views

8 replies

1 likes

Premium for Students
  • 2511 Views
  • 8 replies
  • 1 likes

Superuser Contribution cannot verify I am a student at western Governors university

PlanFreeCountryUSDevice(iPhone 8 plus)Operating System(iOS 13.1.3) My Question or Issuethe "sheer ID" cannot verify that I am a student at western Governors university. whats issue? I pay a lot of money in tuition to not be verified.

Visitor

Plan Free Country US Device (iPhone 8 plus) Operating System (iOS 13.1.3)   My Question or Issue the "sheer ID" cannot verify that I am a student at western Governors university. whats...

Petya

Community Legend

2080 Views

1 replies

0 likes

Premium for Students
  • 2080 Views
  • 1 replies
  • 0 likes

Superuser Contribution GOOGLE HOME MINI CHARGED TO MY ACCOUNT

PlanPremium StudentCountryUnited States Device(iPhone XR) My Question or Issue Please help me before i go insane. I ordered my free google home mini as i was told the charge would be refunded to my account and it was for “verification” purposes. wron...

Visitor

Plan Premium Student Country United States   Device (iPhone XR)   My Question or Issue   Please help me before i go insane.  I ordered my free google home mini as i was...

Peter

Spotify Legend

864 Views

1 replies

0 likes

Premium for Students
  • 864 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google home mini for students

PlanStudentCountryUS I received and email yesterday saying that I can now redeem my free google mini yet every time I try it, the discount is not applied at the checkout. I’ve tried it on different servers and it’s still the same

Newbie

  Plan Student Country US  I received and email yesterday saying that I can now redeem my free google mini yet every time I try it, the discount is not applied at the checkout. I’ve tr...

Mario

Spotify Legend

1051 Views

1 replies

0 likes

Premium for Students
  • 1051 Views
  • 1 replies
  • 0 likes

Superuser Contribution SENDO COBRADA INDEVIDAMENTE

Fui cobrado pelo preço errado, tinha feito um plano universitario de 8,50 e fui cobrado no meu cartão um valor de 16,90 !!

Visitor

  Fui cobrado pelo preço errado, tinha feito um plano universitario de 8,50 e fui cobrado no meu cartão um valor de 16,90 !!

Peter

Spotify Legend

566 Views

1 replies

0 likes

Premium for Students
  • 566 Views
  • 1 replies
  • 0 likes

Google Home Mini for Students?

PlanStudent PremiumCountryUSADevice Operating System My Question or IssueI was emailed saying that my subscription comes with a google home mini. I clicked the link and was told We couldn’t confirm your eligibility for a Google Home Mini. I have a no...

Casual Listener

Plan Student Premium Country USA Device   Operating System   My Question or Issue I was emailed saying that my subscription comes with a google home mini. I clicked the link and wa...

Billy-J

Spotify Star

2604 Views

3 replies

3 likes

Premium for Students
  • 2604 Views
  • 3 replies
  • 3 likes

ignore - problem solved

Plan: FreeCountry: UKDevice(iPhone 8 & Macbook Air Early 2014)Operating System(iOS 13) My Question or Issue:Just tried to redeem my student discount for premium including the 3 month trial, there was an error using the SheerID and the verification di...

Visitor

  Plan: Free Country: UK Device (iPhone 8 &  Macbook Air Early 2014) Operating System (iOS 13)   My Question or Issue: Just tried to redeem my student discount for premium...

Billy-J

Spotify Star

532 Views

1 replies

2 likes

Premium for Students
  • 532 Views
  • 1 replies
  • 2 likes

Solved!! Google Mini Home Offer Not Working

My Question or IssueI have a premium student account, and got the email about the special offer with the google mini home. I clicked the email and got the promotional email later to "link my account" which I did. It then said I wasn't eligible, so I ...

Regular

My Question or Issue I have a premium student account, and got the email about the special offer with the google mini home. I clicked the email and got the promotional email later to "link my accoun...

anaisvillaruz

Regular

2893 Views

12 replies

5 likes

Premium for Students
  • 2893 Views
  • 12 replies
  • 5 likes

Superuser Contribution From Student subscription to a Regular subscription

PlanFree/PremiumCountryPuerto RicoDevice(iPhone 8, Lenovo Laptop)Operating System(iOS 13.1.3, Windows 10) My Question or IssueTo whom this may concern, I was previously subscribed to the student plant. As of today, I've realized that I am no longer s...

Casual Listener

Plan Free/Premium Country Puerto Rico Device (iPhone 8, Lenovo Laptop) Operating System (iOS 13.1.3, Windows 10)   My Question or Issue To whom this may concern, I was previously subsc...

lamyil

Casual Listener

1286 Views

4 replies

0 likes

Premium for Students
  • 1286 Views
  • 4 replies
  • 0 likes

Superuser Contribution Student In Educational Institute in Greece

Hello! I am student from Greece and I want to get the student's subscription though I cannot verify my student identity because I can't find my university at the verification's form list. Is there a way to verify my student ID by sendind the required...

Newbie

Hello! I am student from Greece and I want to get the student's subscription though I cannot verify my student identity because I can't find my university at the verification's form list. Is there a ...

maevemcd14

Visitor

1682 Views

4 replies

0 likes

  • 1682 Views
  • 4 replies
  • 0 likes