Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44235 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44235 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20351 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20351 Views
  • 14 replies
  • 0 likes

Is Spotify Premium for Students just for US students?

PlanPremiumCountryCosta Rica Device(Huawei P10)Operating System(Android)My Question or Issue I thought Spotify Premium for Students was for college students worldwide. Can someone confirm this? When I try to verify my student status by entering this ...

  • Casual Listener
  • Plan Premium Country Costa Rica   Device (Huawei P10) Operating System (Android) My Question or Issue   I thought Spotify Premium for Students was for college students worldwide....
  • Bittencourt
  • Spotify Star
  • 1829 Views
  • 5 replies
  • 0 likes
  • Premium for Students
  • 1829 Views
  • 5 replies
  • 0 likes

How Long Should I Wait for Spotify Student Account Confirmation

PlanFree/PremiumCountryTurkeyDevice Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy question is clear, How Long Should I Wait for Spotify Student Account Confirmation ? I am waiting 3 days already.

  • Newbie
  • Plan Free/Premium Country Turkey Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My question is clear, How Long Should I Wait fo...
  • Keanu_C
  • Community Legend
  • 515 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 515 Views
  • 1 replies
  • 0 likes

student premium payment

My Question or IssueI have studend discount. ı tried to have premium like million times and never achieve! There is nothing wrong with my bank account or card how can I pay it? Country : Turkey

  • Newbie
  •     My Question or Issue I have studend discount. ı tried to have premium like million times and never achieve! There is nothing wrong with my bank account or card how can I pay it? Coun...
  • Bittencourt
  • Spotify Star
  • 396 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 396 Views
  • 1 replies
  • 0 likes

Student premium renewal

PlanFreeCountryAustraliaDevice(Oneplus 3)Operating System(Android) My Question or IssueHi,I was using student premium for 1 year. I got an email to renew my premium. But I misunderstood it need to be done at my enrollment documents due date also my p...

  • Newbie
  • Plan Free Country Australia Device (Oneplus 3) Operating System (Android)   My Question or Issue Hi, I was using student premium for 1 year. I got an email to renew my premium. But I ...
  • Bittencourt
  • Spotify Star
  • 406 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 406 Views
  • 1 replies
  • 0 likes

Cobrança indevida

Ola, Minha conta é estudante premium, porem observei na fatura no meu cartao que esta sendo cobrado 16,90. isso esta indevido. Eu vou ser ressarcida? Se o valor correto nao for cobrado terei de cancelar a assinatura. Como arrumo isso?

  • Newbie
  • Ola,  Minha conta é estudante premium, porem observei na fatura no meu cartao que esta sendo cobrado 16,90. isso esta indevido. Eu vou ser ressarcida? Se o valor correto nao for cobrado  t...
  • Brunelicia
  • Community Legend
  • 478 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 478 Views
  • 3 replies
  • 0 likes

Solved!! First Month Subscription Free for Students

PlanFree First Month/Premium StudentCountryDE Device(Samsung Galaxy 6) My Question or IssueAs spotify is offering first month premium subscription free. Why it is not applied to the student login ?I have registered myself as a stundent, but I am conf...

  • Casual Listener
  • Plan Free First Month/Premium Student Country DE   Device (Samsung Galaxy 6)     My Question or Issue As spotify is offering first month premium subscription free. Why it is ...
  • Billy-J
  • Spotify Star
  • 4320 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 4320 Views
  • 3 replies
  • 0 likes

Do i need to renew a student subscription

Hi, I couldn't find an existing topic on this, so here it goes:I subscribed to Spotify students exactly one year ago, meaning i pay 5 euros a month, instead of 10.Will my student subscription automatically continue? Or do i need to prove again that i...

  • Newbie
  • Hi,   I couldn't find an existing topic on this, so here it goes: I subscribed to Spotify students exactly one year ago, meaning i pay 5 euros a month, instead of 10. Will my student s...
  • Billy-J
  • Spotify Star
  • 423 Views
  • 1 replies
  • 0 likes
  • 423 Views
  • 1 replies
  • 0 likes

Sheerid

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryNetherlandaDevice(S7 edgeOperating System Android My Question or IssueI activated my student discount, and sheerid...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Netherlanda Device (S7 edge Operating System A...
  • Billy-J
  • Spotify Star
  • 389 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 389 Views
  • 1 replies
  • 0 likes

Spotify is taking more money from my bank account

Planpremium/studentCountryturkeyDevice(iPhone 6) My Question or Issuespotify for students is 6,99TL(including tax) but for 3 months it has been taking 7,09-7,19TL from my card. what is the reason?

  • Casual Listener
  •   Plan premium/student Country turkey Device (iPhone 6)   My Question or Issue spotify for students is 6,99TL(including tax) but for 3 months it has been taking 7,09-7,19TL from m...
  • Bittencourt
  • Spotify Star
  • 618 Views
  • 3 replies
  • 1 likes
  • Premium for Students
  • 618 Views
  • 3 replies
  • 1 likes

Student's discount ready used

PlanPremium StudentCountryAustria DeviceHuawei P smart 2019Operating SystemAndroid 9My Question or IssueHi everyone!Yesterday evening I wanted to start my Student's Premium and verified my immatriculation and it also worked. I logged in with my norma...

  • Casual Listener
  • ...nd verified my immatriculation and it also worked. I logged in with my normal students' access and came to a page were nothing else was to read beside this: "Registration successful". The problem w...
  • piakoernchen
  • Casual Listener
  • 570 Views
  • 2 replies
  • 0 likes
  • Activation unsuccessful
    Student's Premium
  • 570 Views
  • 2 replies
  • 0 likes

Wrong invoice

Hey,I have the following problem: My student status has probably expired, which I have just extended again. But now I was charged the full fee of 9,99€ (Germany) for the last month. How can I get 50% of the invoice amount refunded since I was a stude...

  • Casual Listener
  • Hey, I have the following problem: My student status has probably expired, which I have just extended again. But now I was charged the full fee of 9,99€ (Germany) for the last month. How can I get 5...
  • Brunelicia
  • Community Legend
  • 532 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 532 Views
  • 3 replies
  • 0 likes

Solved!! Cobranca de assinatura de estudante

PlanPremiumCountry BrazilDeviceiphone 8Operating Systemios My Question or IssueTenho uma conta premium de estudante e nesse mes de fevereiro minha fatura foi cobrado o valor sem o desconto gostaria de saber oq houve com a minha assinatura e se essa c...

  • Visitor
  • Plan Premium Country  Brazil Device iphone 8 Operating System ios   My Question or Issue Tenho uma conta premium de estudante e nesse mes de fevereiro minha fatura foi cobrado o v...
  • Brunelicia
  • Community Legend
  • 1292 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 1292 Views
  • 6 replies
  • 0 likes

Premium for students

I was trying to get premium for students but where I study didn’t come up, I go to the beacon school and graduat this year. What do I do?

  • Newbie
  • I was trying to get premium for students but where I study didn’t come up, I go to the beacon school and graduat this year. What do I do?
  • Brunelicia
  • Community Legend
  • 395 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 395 Views
  • 1 replies
  • 0 likes

Superuser Contribution Start Watching Hulu button Not working

So after I activated my student premium account, I clicked activate Hulu but I had to leave and was planning to come back so I closed the page before I made my Hulu account. Now when I try to activate my hulu through the spotify premium account page,...

  • Newbie
  • So after I activated my student premium account, I clicked activate Hulu but I had to leave and was planning to come back so I closed the page before I made my Hulu account. Now when I try to activat...
  • Peter
  • Spotify Legend
  • 2691 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 2691 Views
  • 3 replies
  • 0 likes

Superuser Contribution Year out student discount

In Australia for a year out can't seem to select my UK university as an option for student discount on Australian Spotify however Ireland and France seem to be able to do so!

  • Newbie
  • In Australia for a year out can't seem to select my UK university as an option for student discount on Australian Spotify however Ireland and France seem to be able to do so!
  • Katerina
  • Spotify Legend
  • 561 Views
  • 1 replies
  • 0 likes
  • australia
    Student
  • 561 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily mixes have no like/dislike - also don't load new music

PlanPremium (student)CountryEngland DeviceSamsung Galaxy 9/Windows PCOperating SystemAndroid Oreo, Windows 10 My Question or IssueMy Daily Mixes no longer have the option to like/dislike certain songs (like I can in Discover Weekly) and also they no ...

  • Casual Listener
  • Plan Premium (student) Country England   Device Samsung Galaxy 9/Windows PC Operating System Android Oreo, Windows 10   My Question or Issue My Daily Mixes no longer have th...
  • Katerina
  • Spotify Legend
  • 1930 Views
  • 6 replies
  • 8 likes
  • Premium for Students
  • 1930 Views
  • 6 replies
  • 8 likes

Changing Student Discount off

Plan: StudentPremiumCountry: CanadaDevice MacBook Pro Operating SystemiOs 10 My Question or IssueI want to remove my student discount as I am no longer a student at school.

  • Newbie
  •   Plan: Student Premium Country: Canada Device  MacBook Pro  Operating System iOs 10   My Question or Issue I want to remove my student discount as I am no longer a stud...
  • Nico
  • Community Legend
  • 847 Views
  • 1 replies
  • 0 likes
  • discount
    Student
    Student Discount Canada
  • 847 Views
  • 1 replies
  • 0 likes

Switched from student plan to regular plan, still unable to register for free Google Home

Hello!I was very excited to hear about the Google Home Mini offer, and cancelled my student membership (expires in a couple months anyway) and wanted to reserve my free device. Once I subscribed to a regular priced plan, there was still an error and ...

  • Newbie
  • Hello! I was very excited to hear about the Google Home Mini offer, and cancelled my student membership (expires in a couple months anyway) and wanted to reserve my free device. Once I subscribed to...
  • tassiy
  • Newbie
  • 866 Views
  • 1 replies
  • 1 likes
  • All Platforms
    Subscription
  • 866 Views
  • 1 replies
  • 1 likes

Problema com a Conta Universitária

Boa tarde!Há um ano, fiz um upgrade para conta universitária. Mesmo tendo ciência da duração, não sabia ao certo a data, mas não me preocupei, pois achei que receberia um e-mail me notificando a respeito da renovação dos dados universitários. Entreta...

  • Newbie
  • Boa tarde! Há um ano, fiz um upgrade para conta universitária. Mesmo tendo ciência da duração, não sabia ao certo a data, mas não me preocupei, pois achei que receberia um e-mail me notificando a re...
  • Brunelicia
  • Community Legend
  • 386 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 386 Views
  • 1 replies
  • 0 likes

Spotify Premium for Students and Suggestions

My school, the Modern College of Design, is not applicable for the discount. Could you please add this college in Kettering, Ohio to your list! As well as consider many more.

  • Casual Listener
  • My school, the Modern College of Design, is not applicable for the discount. Could you please add this college in Kettering, Ohio to your list! As well as consider many more.
  • Brunelicia
  • Community Legend
  • 600 Views
  • 3 replies
  • 4 likes
  • Premium for Students
  • 600 Views
  • 3 replies
  • 4 likes