Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
10109 Views
10 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Casual Listener
137451 Views
101 replies
141 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
32523 Views
19 replies
1 likes
Hello, i have not received my 3 months free for my Spotify Students plan. For context I had a Spotify family plan in which I was the account holder, that plan expired and the same day I opted for the student plan as I’m now in university. I was charg...
Hello, i have not received my 3 months free for my Spotify Students plan. For context I had a Spotify family plan in which I was the account holder, that plan expired and the same d...
Community Legend
513 Views
1 replies
0 likes
Planpremium for studentsCountryPuerto Rico DeviceiPhone 6 and a laptop My Question or IssueFor some reason it doesn’t let me use my phone number to renew my subscription
Plan premium for students Country Puerto Rico Device iPhone 6 and a laptop My Question or Issue For some reason it doesn’t let me use my phone number to renew my s...
Community Legend
682 Views
1 replies
1 likes
I have had the student discount for 2 years and was trying to renew it again, but whenever I try, it says that "unfortunately, we couldn't verify that you're a student." I have been going to Clemson for 4 years and just started my masters program, so...
I have had the student discount for 2 years and was trying to renew it again, but whenever I try, it says that "unfortunately, we couldn't verify that you're a student." I have been going to Cl...
Community Legend
603 Views
3 replies
0 likes
PlanFreeCountryItaly My Question or IssueI want to subscribe for spotify premium as a student, problem is the page https://www.spotify.com/it/student/unidays/ gives me error 404, both from browser (chrome for windows 10), both from app (samsung galax...
Plan Free Country Italy My Question or Issue I want to subscribe for spotify premium as a student, problem is the page https://www.spotify.com/it/student/unidays/ gives me erro...
Casual Listener
910 Views
2 replies
0 likes
I'm an Irish student studying in Chile for 5 months. When I arrived in Chile I was informed I had to change my country to Chile in order to continue using spotify. When I signed up for student premium, I did get verified in my Irish University but it...
...remium for students but I am unable. Attached are two pictures. One showing that I am verified as a student, but the currency is in Chilean Pesos. The other picture shows that i do not have the o...
Community Legend
488 Views
1 replies
0 likes
I am currently going to school, figured I would save the extra $5 and get it for students. I can pull up my schedule or anything else to verify but nothing has my name anywhere on it, what can I do about that?
I am currently going to school, figured I would save the extra $5 and get it for students. I can pull up my schedule or anything else to verify but nothing has my name anywhere on it, what can I do a...
Spotify Star
429 Views
1 replies
0 likes
PlanPremiumCountryCanadaDevice(iPhone 8Plus)Operating SystemIOS 12.4My Question or IssueHey, my email is *snip*. I receieved an email on August 27th saying that my student premium account is expiring soon. I’m still a student so I looked to extend my...
Plan Premium Country Canada Device (iPhone 8Plus) Operating System IOS 12.4 My Question or Issue Hey, my email is *snip*. I receieved an email on August 27th saying that my student premium a...
Not applicable
1725 Views
8 replies
4 likes
PlanPremium for studentsCountryCanadaDeviceHUAWEI P10Operating SystemAndroid Oreo My Question or IssueHi, I made a student verification request just now and when the student discount page directed me to the school's portal, the school's website denie...
Plan Premium for students Country Canada Device HUAWEI P10 Operating System Android Oreo My Question or Issue Hi, I made a student verification request just now and when the&n...
Community Legend
709 Views
1 replies
1 likes
PlanPremiumCountryUSADevice(iPhone XR)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify says that it cannot verify me as student. I signed up using my school email and my school pops up as recognized (Walsh Universit...
Plan Premium Country USA Device (iPhone XR) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify says that it cannot verify me as student. I sig...
Community Legend
1261 Views
1 replies
0 likes
I recieved the text that i got verified as a student, but nothing changed and i was billed 9.99 plus tax at the end of my month of premium, when i retry the SheerID verification it says "You have already redeemed this offer" but im still paying regul...
I recieved the text that i got verified as a student, but nothing changed and i was billed 9.99 plus tax at the end of my month of premium, when i retry the SheerID verification it says "You have alr...
Spotify Legend
370 Views
1 replies
0 likes
Hi all, I had a 1 month trial of Spotify Premium.However, I think I might go back to the free version.Question: what will happen to all my downloaded albums/playlists? Will I still have them when I go back to a free Spotify account?Thanks a lot!
Hi all, I had a 1 month trial of Spotify Premium. However, I think I might go back to the free version. Question: what will happen to all my downloaded albums/playlists? Will I still have ...
Community Legend
463 Views
1 replies
0 likes
PlanPremium PlanPhilippines DeviceSamsung A7 2018 Operating SystemAndroid 9 My Question or IssueI've subscribed a lot of times to Spotify premium with student discount. I've tried adding it tk my phone bill and recently, my BDO Visa debit card. I've ...
Plan Premium Plan Philippines Device Samsung A7 2018 Operating System Android 9 My Question or Issue I've subscribed a lot of times to Spotify premium...
Community Legend
608 Views
1 replies
0 likes
PlanPremium for StudentsCountryIndiaOperating SystemAndroid Oreo, Windows 10 My Question or IssueHello,I recently bought spotify premium for students. But I didnot receive extra 3 months validity as advertised. Please check and solve the issue.
Plan Premium for Students Country India Operating System Android Oreo, Windows 10 My Question or Issue Hello, I recently bought spotify premium for students. But I didnot r...
Spotify Star
6126 Views
7 replies
1 likes
Hey, I'm trying to activate a student plan for myself. But while trying to verify my university, I do not see the USA as an option in the list of countries. Why is this?
Hey, I'm trying to activate a student plan for myself. But while trying to verify my university, I do not see the USA as an option in the list of countries. Why is this?
Community Legend
7451 Views
1 replies
1 likes
PlanPremiumCountryUSDeviceMacBook Air My Question or IssueI recently got the Spotify student premium that comes with Hulu and Showtime. My Spotify and Showtime accounts have been activated, however, I am unable to activate my Hulu account. I have nev...
Plan Premium Country US Device MacBook Air My Question or Issue I recently got the Spotify student premium that comes with Hulu and Showtime. My Spotify and Showtime accounts h...
Spotify Star
613 Views
1 replies
0 likes
Hi! I recently received a Macbook Air through my college and was attempting to log into my Spotify. I had recently gotten a new account so that I could use the student hulu/premium bundle and everything was working fine until I tried to log in on my ...
Hi! I recently received a Macbook Air through my college and was attempting to log into my Spotify. I had recently gotten a new account so that I could use the student hulu/premium bundle and everyth...
Community Legend
659 Views
1 replies
0 likes
Bonjour, il y a un mois j'ai vu que je pouvais avoir l offre etudiante de spotify, j'ai donc fais la vérification avec sheerID, sauf que j'ai vu que je pouvais avoir le mois gratuit, ce que j'ai fais. A la fin du mois gratuit j'ai arreter l'abonnemen...
Bonjour, il y a un mois j'ai vu que je pouvais avoir l offre etudiante de spotify, j'ai donc fais la vérification avec sheerID, sauf que j'ai vu que je pouvais avoir le mois gratuit, ce que j'ai fais...
Spotify Legend
1825 Views
1 replies
1 likes
My university was merged with another one last year and it now has a new name that does not exist in the list so I can't verify that I am a student.(TEI Athinas and TEI Piraeus were merged to University of West Attica)
My university was merged with another one last year and it now has a new name that does not exist in the list so I can't verify that I am a student.(TEI Athinas and TEI Piraeus were merged to Univers...
Casual Listener
761 Views
2 replies
0 likes
I just received an email to renew my discount but I’ve change colleges from colorado to arizona. I tried putting in my new school but it wouldn’t work. What should I do??
I just received an email to renew my discount but I’ve change colleges from colorado to arizona. I tried putting in my new school but it wouldn’t work. What should I do??
Spotify Star
524 Views
1 replies
0 likes
Hello, I did received an email about my student discount reverify. So, I press the link and reverify my account again. But I forgot that I just move to another college and I have a different student email. Which, I had put in my old school’s name and...
Hello, I did received an email about my student discount reverify. So, I press the link and reverify my account again. But I forgot that I just move to another college and I have a differe...
Spotify Star
531 Views
1 replies
0 likes
