Google Mini Home Offer Not Working

[anaisvillaruz]

My Question or Issue

I have a premium student account, and got the email about the special offer with the google mini home. I clicked the email and got the promotional email later to "link my account" which I did. It then said I wasn't eligible, so I went back and redid and then it CHARGED me for the mini home and I can't redeem the free one. Anyone know how to help??

[TimeOfEssence]

When you linked your account and then ordered the Google Home, did you check out all the way and verify it was purchased?

I had a similar confusion, but found that, even though on one page Google claims it costs the regular $49. However, when you proceed to checkout, you'll see that the discount is applied just before finalizing the order.

 

Hope this helps!

[bonnieiscool1]

Hi! I am having similar issues. I went to click check out and it is not allowing me to check out at all. Any update? Thanks

[Cova]

For me it won't let me check out and says:

Gift message is not available for this order

These items make the order ineligible: Google Home Mini (Chalk)

[bonnieiscool1]

I am in the same boat as you! Hopefully we get our google home

[mrhurpaderp2000]

same here!

[anaisvillaruz]

Thanks for responding! I checked out all the way, but it never applied the discount. I even checked my online bank account, and it showed that my card was charged.

[anaisvillaruz]

It let me check out, but it charged my card and never showed that the discount was applied.

[User4321]

This is what's happening to me, too. Can't checkout. Just stuck on the same page clicking checkout mindlessly lol.

[bonnieiscool1]

Hi Everyone, 

So I just chatted with a person from spotify and they told me to use a private browser when redeeming and it worked! If you have a Mac just select command, shift, N and then try and seem it. Hope that helps, if you are still having problems just chat with the spotify people. 

[Cova · Accepted solution]

Thank you for the help just tried on incognito chrome and was able to get the google home mini at checkout with spotify promo code.

[anaisvillaruz]

That worked for me! Thank you so much for your help!!

[anaisvillaruz]

That worked for me! Thank you so much!!