Announcements

Help Wizard

Step 1

NEXT STEP

Incorrectly charged

Incorrectly charged

I was updating my payment details and I was incorrectly charged 9.99 instead of 4.99 for my student plan? How do I fix this?

 

*Removed screenshot with personal information*

Reply
3 Replies

Hey @rgv2019, welcome to the community!

May I ask you when you signed up for the Premium for Students offer?

I signed up last year and I had to update my card information after I lost
my debit card. As soon as I updated it, I was charged 9.99

I signed up on 5/15/17 and have been paying the student fee since. I was suddenly charged 9.99 isntead. Attached screenshot

Screen Shot 2018-05-27 at 9.44.02 PM.png

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random