Help Wizard

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Premium Problem

Premium Problem

Hello, there's a problem when I updated my premium. It says that I'm not eligible to update it through paying by mobile.

1 Reply

Hi @masonxcx, thanks for coming to the Spotify Community.

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this guide to payment problems right here”Payment troubleshooting” Please get back to us here if that doesn’t work for you.



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