Announcements

Help Wizard

Step 1

NEXT STEP

Spotify student

Spotify student

I applied for student discount and i paid it on my credit card. I still do not have premium account. Any link was sent to my email, my account is linked with facebook. What's the problem? I paid it, i want to get money back or a spotify premium. 

 

*snip*

spot.jpg
Reply
1 Reply

Hey @Egonschneider, welcome to the Spotify Community!

 

The payment on your statement should show as pending/pre-auth, meaning no money's been taken. The funds should reappear on your statement soon.

 

Keep in mind that it may take a few days for manual verification to be completed. For now, we suggest keeping an eye on your inbox (including spam/junk folders) for an email from SheerID.

 

Cheers 🙂

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random