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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

19579 Views

11 replies

1 likes

Premium for Students
  • 19579 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

v20charlie

Newbie

160039 Views

109 replies

147 likes

Premium for Students
  • 160039 Views
  • 109 replies
  • 147 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

36586 Views

19 replies

1 likes

Premium for Students
  • 36586 Views
  • 19 replies
  • 1 likes

Superuser Contribution Can't access my student discount (Unidays)

When I try to redeem my discount through unidays this is the message I get. I have had 2 accounts as I forgot how to get into one at some point, however, it gives me this message on both accounts so I don't know what to do.The message says "Your stud...

Newbie

When I try to redeem my discount through unidays this is the message I get. I have had 2 accounts as I forgot how to get into one at some point, however, it gives me this message on both accounts s...

SergioDavid

Roadie

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution I tried to buy student premium but im not in university but i payed my money

I don't have spotify premium but my money is gone.Can i get it my money back or premium? [Removed photo of bank statement]

Newbie

I don't have spotify premium but my money is gone.Can i get it my money back or premium?   [Removed photo of bank statement]

SergioDavid

Roadie

467 Views

1 replies

0 likes

Student
  • 467 Views
  • 1 replies
  • 0 likes

Student Charge me but dont aprove!

Spotify charge me with discount , but receive email sayin dont aprove my student card.Anybody know what i need to do ?

Regular

Spotify charge me with discount , but receive email sayin dont aprove my student card. Anybody know what i need to do ? 

Decsike

Newbie

722 Views

1 replies

1 likes

problem
Student
  • 722 Views
  • 1 replies
  • 1 likes

I need a help!

I have a student discounts plan, but today I get the family plan. So I would like to know how can I stop to pay my student discounts plan. Please, somebody can help me?

Newbie

I have a student discounts plan, but today I get the family plan. So I would like to know how can I stop to pay my student discounts plan. Please, somebody can help me?

Maxim

Spotify Star

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

NEED HELP

I am very upset bc I have been using Spotify student for the past year, went on to renew my account today, but now it says I’m out back to just the normal premium plan. As I’m trying to renew it & putting in my school & card information, they are say...

Newbie

...he 9.99 & not have access to my Hulu when all these other students can & I have been using Spotify consistently this past year. 

spedonkm

Music Fan

372 Views

1 replies

0 likes

Student
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotuify and headspace student subscription

I signed up for a student sub with free headspace but have no confirmation of my free sub to headspace in my confirmation email. i tried logging into headspace using my spotify login details but to no avail. how do i fix this issue ?

Newbie

I signed up for a student sub with free headspace but have no confirmation of my free sub to headspace in my confirmation email. i tried logging into headspace using my spotify login details but to n...

Alfredo

Roadie

786 Views

1 replies

0 likes

  • 786 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Charged, University Verified - still no premium

I've had two separate charges of $5.99 on my account and my uni student ID verified but the link in the email from the verification company gives an error message and i still cant access premium despite being charged... Anyone experienced the same?

Newbie

I've had two separate charges of $5.99 on my account and my uni student ID verified but the link in the email from the verification company gives an error message and i still cant access premium desp...

Alfredo

Roadie

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Student payment problem

Hi, i have bought student payment, i get error but in my card not are my money.. i paid 5 euros but non receive the premium

Visitor

Hi, i have bought student payment, i get error but in my card not are my money.. i paid 5 euros but non receive the premium

user-removed

Not applicable

436 Views

2 replies

0 likes

  • 436 Views
  • 2 replies
  • 0 likes

Cobrança duplicada

Preenchi as opções de cobrança do plano universitário duas vezes e agora estou com as duas cobranças no cartão. Como proceder?

Newbie

Preenchi as opções de cobrança do plano universitário duas vezes e agora estou com as duas cobranças no cartão. Como proceder?

Bittencourt

Spotify Star

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Signed up Student Discount for wrong account

I originally shared my roommate's regular account and therefore was logged in to his profile on my laptop. My roommate recently moved out and I decided to create my own account and utilize the student discount. I completed the registration process, b...

Newbie

I originally shared my roommate's regular account and therefore was logged in to his profile on my laptop. My roommate recently moved out and I decided to create my own account and utilize the studen...

Maxim

Spotify Star

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

bought student premium, got charge but still spotify free

So I wanted to but spotify premium for students, I already made my payment and got charge but didn't get it. So now I have spotify free but i payed my money. Can I please get it back?

Newbie

So I wanted to but spotify premium for students, I already made my payment and got charge but didn't get it. So now I have spotify free but i payed my money. Can I please get it back?

Mari2602

Casual Listener

4078 Views

7 replies

0 likes

  • 4078 Views
  • 7 replies
  • 0 likes

Desconto para universitários - Brasil

Olá, sou usario do spotify a um tempo, nesse tempo eu percebi que TODAS (sim todas) as vezes que eu tentei fazer o upgrade premium para universitarios (no caso sou ) sempre dava erro. Eu esperei dias, semanas e ate meses para tentar novamente e sempr...

Newbie

 Olá, sou usario do spotify a um tempo, nesse tempo eu percebi que TODAS (sim todas) as vezes que eu tentei fazer o upgrade premium para universitarios (no caso sou ) sempre dava erro. Eu espere...

Bittencourt

Spotify Star

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount not working...Canada

Hi Spotify, So I just uploaded my student info for SheerID to verify-and once I immediately returned to my account, it was not applied yet.1. Do I need to wait for them to verify my info before it can start applying to my account? 2. My free trail en...

Casual Listener

Hi Spotify,  So I just uploaded my student info for SheerID to verify-and once I immediately returned to my account, it was not applied yet. 1. Do I need to wait for them to verify my info bef...

Jared1998

Casual Listener

881 Views

2 replies

0 likes

  • 881 Views
  • 2 replies
  • 0 likes

Superuser Contribution Switching student email on active membership

I currently have a spotify student account but will be changing universities and therefore will get a new school email address. I will still be a student but no longer under my current student email address. Am I able to change my school email on my ...

Newbie

I currently have a spotify student account but will be changing universities and therefore will get a new school email address. I will still be a student but no longer under my current student email ...

SergioDavid

Roadie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong payment

I mad student payment but I can't verify my school Institution on unidays so I'm trying to fix the payment but I can't

Newbie

I mad student payment but I can't verify my school Institution on unidays so I'm trying to fix the payment but I can't

SergioDavid

Roadie

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Change from Premium to student discounted Premium, how?

Hola, Ive got a Premium account and would like to get the student discount as I am a student, but am not sure how to do this? I looked at " https://support.spotify.com/se/account_payment_help/student_discount/student-discount/ " and cancelled my prem...

Newbie

Hola, Ive got a Premium account and would like to get the student discount as I am a student, but am not sure how to do this?   I looked at " https://support.spotify.com/se/account_paymen...

Maxim

Spotify Star

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Problems with my student account - ITALIAN QUESTION

Hello! I’m trying to speak in english but i know that i wouldn’t explain my problem in a good way . Anyway, I want to create a student account but the system doesn’t find the name of my University. I tried to put a similar name of it, but i haven’t r...

Visitor

Hello! I’m trying to speak in english but i know that i wouldn’t explain my problem in a good way . Anyway, I want to create a student account but the system doesn’t find the name of my University. I...

Maxim

Spotify Star

1273 Views

3 replies

0 likes

  • 1273 Views
  • 3 replies
  • 0 likes

Unidays account connected to old profile

I recently deleted my old Spotify account, because I wanted to disconnect it from Facebook. Unfortunately, this account was connected to Unidays in order to get the student discount. Now that the old account was deleted, I created a new one, but can´...

Newbie

I recently deleted my old Spotify account, because I wanted to disconnect it from Facebook. Unfortunately, this account was connected to Unidays in order to get the student discount. Now that the old...

Maxim

Spotify Star

833 Views

1 replies

0 likes

Facebook
Premium
UNiDAYS
  • 833 Views
  • 1 replies
  • 0 likes

Student Discount Expiration

Hi, So last year in December, I received the email notifying me that my 1 year student discount was about to expire so I had to log on and resubmit the discount. However, my school is not in the data base, and in order to get the discount I had to se...

Newbie

Hi, So last year in December, I received the email notifying me that my 1 year student discount was about to expire so I had to log on and resubmit the discount. However, my school is not in the data...

Maxim

Spotify Star

609 Views

1 replies

0 likes

  • 609 Views
  • 1 replies
  • 0 likes