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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9048 Views

5 replies

0 likes

Premium for Students
  • 9048 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13804 Views

10 replies

2 likes

Premium for Students
  • 13804 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23539 Views

11 replies

1 likes

Premium for Students
  • 23539 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167377 Views

110 replies

148 likes

Premium for Students
  • 167377 Views
  • 110 replies
  • 148 likes

SPOTIFY PREMIUM

Volevo chiedere se posso attivare il periodo di prova per spotify premium di 2 mesi e attivare anche l'offerta dedicata agli studenti a 4,99€ al mese. Se è si, l'offerta si attiverà ed inizierò a pagare non appena i 2 mesi di prova gratuita saranno s...

Casual Listener

Volevo chiedere se posso attivare il periodo di prova per spotify premium di 2 mesi e attivare anche l'offerta dedicata agli studenti a 4,99€ al mese. Se è si, l'offerta si attiverà ed inizierò a pag...

imattolo

Community Legend

657 Views

3 replies

0 likes

  • 657 Views
  • 3 replies
  • 0 likes

charged twice

hi! i was subscribing earlier for the student promo of spotify premium. however, before uploading my school documents, i accidentally closed the browser. i repeated the steps again and i found out that i was charged twice. is there anyway that i can ...

Newbie

hi! i was subscribing earlier for the student promo of spotify premium. however, before uploading my school documents, i accidentally closed the browser. i repeated the steps again and i found out th...

Luke

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Charged twice!

Hi, I was charged twice when signing up for student premium/Hulu, if the extra charge could be cancelled that’d be great, thank you!

Newbie

Hi, I was charged twice when signing up for student premium/Hulu, if the extra charge could be cancelled that’d be great, thank you!  <removed sensitive info>

Luke

Community Legend

479 Views

1 replies

0 likes

Student
  • 479 Views
  • 1 replies
  • 0 likes

sem confirmação da assinatura de estudante

fiz a inscriçao para a assinatura do spotify estudante, mas nao tive **bleep** até agora, o que tenho q fazer ? ja faz uns 20 dias

Newbie

fiz a inscriçao para a assinatura do spotify estudante, mas nao tive **bleep** até agora, o que tenho q fazer ? ja faz uns 20 dias 

Bittencourt

Spotify Star

497 Views

1 replies

0 likes

  • 497 Views
  • 1 replies
  • 0 likes

Superuser Contribution my school is not in your list but I'm a student and I've paid

Dear Sirs, I've a problem, I've paid for a student premium account on my spotify student premium, bank detail : [Info removed - Invoice ID] paymnet eur. 4.99 but my school is NOT in your list and I've not acces to spotify . what can I do? please send...

Newbie

Dear Sirs, I've a problem, I've paid for a student premium account on my spotify student premium, bank detail :  [Info removed - Invoice ID] paymnet eur. 4.99 but my school is NOT in your list...

SergioDavid

Roadie

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't access my student discount (Unidays)

When I try to redeem my discount through unidays this is the message I get. I have had 2 accounts as I forgot how to get into one at some point, however, it gives me this message on both accounts so I don't know what to do.The message says "Your stud...

Newbie

When I try to redeem my discount through unidays this is the message I get. I have had 2 accounts as I forgot how to get into one at some point, however, it gives me this message on both accounts s...

SergioDavid

Roadie

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution I tried to buy student premium but im not in university but i payed my money

I don't have spotify premium but my money is gone.Can i get it my money back or premium? [Removed photo of bank statement]

Newbie

I don't have spotify premium but my money is gone.Can i get it my money back or premium?   [Removed photo of bank statement]

SergioDavid

Roadie

492 Views

1 replies

0 likes

Student
  • 492 Views
  • 1 replies
  • 0 likes

Student Charge me but dont aprove!

Spotify charge me with discount , but receive email sayin dont aprove my student card.Anybody know what i need to do ?

Regular

Spotify charge me with discount , but receive email sayin dont aprove my student card. Anybody know what i need to do ? 

Decsike

Newbie

744 Views

1 replies

1 likes

problem
Student
  • 744 Views
  • 1 replies
  • 1 likes

I need a help!

I have a student discounts plan, but today I get the family plan. So I would like to know how can I stop to pay my student discounts plan. Please, somebody can help me?

Newbie

I have a student discounts plan, but today I get the family plan. So I would like to know how can I stop to pay my student discounts plan. Please, somebody can help me?

Maxim

Spotify Star

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

NEED HELP

I am very upset bc I have been using Spotify student for the past year, went on to renew my account today, but now it says I’m out back to just the normal premium plan. As I’m trying to renew it & putting in my school & card information, they are say...

Newbie

...he 9.99 & not have access to my Hulu when all these other students can & I have been using Spotify consistently this past year. 

spedonkm

Music Fan

393 Views

1 replies

0 likes

Student
  • 393 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotuify and headspace student subscription

I signed up for a student sub with free headspace but have no confirmation of my free sub to headspace in my confirmation email. i tried logging into headspace using my spotify login details but to no avail. how do i fix this issue ?

Newbie

I signed up for a student sub with free headspace but have no confirmation of my free sub to headspace in my confirmation email. i tried logging into headspace using my spotify login details but to n...

Alfredo

Roadie

849 Views

1 replies

0 likes

  • 849 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account Charged, University Verified - still no premium

I've had two separate charges of $5.99 on my account and my uni student ID verified but the link in the email from the verification company gives an error message and i still cant access premium despite being charged... Anyone experienced the same?

Newbie

I've had two separate charges of $5.99 on my account and my uni student ID verified but the link in the email from the verification company gives an error message and i still cant access premium desp...

Alfredo

Roadie

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Student payment problem

Hi, i have bought student payment, i get error but in my card not are my money.. i paid 5 euros but non receive the premium

Visitor

Hi, i have bought student payment, i get error but in my card not are my money.. i paid 5 euros but non receive the premium

user-removed

Not applicable

478 Views

2 replies

0 likes

  • 478 Views
  • 2 replies
  • 0 likes

Cobrança duplicada

Preenchi as opções de cobrança do plano universitário duas vezes e agora estou com as duas cobranças no cartão. Como proceder?

Newbie

Preenchi as opções de cobrança do plano universitário duas vezes e agora estou com as duas cobranças no cartão. Como proceder?

Bittencourt

Spotify Star

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Signed up Student Discount for wrong account

I originally shared my roommate's regular account and therefore was logged in to his profile on my laptop. My roommate recently moved out and I decided to create my own account and utilize the student discount. I completed the registration process, b...

Newbie

I originally shared my roommate's regular account and therefore was logged in to his profile on my laptop. My roommate recently moved out and I decided to create my own account and utilize the studen...

Maxim

Spotify Star

748 Views

1 replies

0 likes

  • 748 Views
  • 1 replies
  • 0 likes

bought student premium, got charge but still spotify free

So I wanted to but spotify premium for students, I already made my payment and got charge but didn't get it. So now I have spotify free but i payed my money. Can I please get it back?

Newbie

So I wanted to but spotify premium for students, I already made my payment and got charge but didn't get it. So now I have spotify free but i payed my money. Can I please get it back?

Mari2602

Casual Listener

4132 Views

7 replies

0 likes

  • 4132 Views
  • 7 replies
  • 0 likes

Desconto para universitários - Brasil

Olá, sou usario do spotify a um tempo, nesse tempo eu percebi que TODAS (sim todas) as vezes que eu tentei fazer o upgrade premium para universitarios (no caso sou ) sempre dava erro. Eu esperei dias, semanas e ate meses para tentar novamente e sempr...

Newbie

 Olá, sou usario do spotify a um tempo, nesse tempo eu percebi que TODAS (sim todas) as vezes que eu tentei fazer o upgrade premium para universitarios (no caso sou ) sempre dava erro. Eu espere...

Bittencourt

Spotify Star

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount not working...Canada

Hi Spotify, So I just uploaded my student info for SheerID to verify-and once I immediately returned to my account, it was not applied yet.1. Do I need to wait for them to verify my info before it can start applying to my account? 2. My free trail en...

Casual Listener

Hi Spotify,  So I just uploaded my student info for SheerID to verify-and once I immediately returned to my account, it was not applied yet. 1. Do I need to wait for them to verify my info bef...

Jared1998

Casual Listener

928 Views

2 replies

0 likes

  • 928 Views
  • 2 replies
  • 0 likes