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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9663 Views

6 replies

0 likes

Premium for Students
  • 9663 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15261 Views

10 replies

2 likes

Premium for Students
  • 15261 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24669 Views

11 replies

1 likes

Premium for Students
  • 24669 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169610 Views

110 replies

148 likes

Premium for Students
  • 169610 Views
  • 110 replies
  • 148 likes

Superuser Contribution Premium for student

I received a student membership and it was confirmed that I am a student. The monthly fee is a notice that the payment was unsuccessful even though it was withdrawn from the card. So I guess my premium membership can not be completed. I am still usin...

Newbie

I received a student membership and it was confirmed that I am a student. The monthly fee is a notice that the payment was unsuccessful even though it was withdrawn from the card. So I guess my premi...

SergioDavid

Roadie

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Cobrança indevida

Tentei assinar o premium para estudantes, porém não aparecia minha faculdade. Cancelei, mas ainda assim a cobrança foi feita no meu cartão.

Newbie

Tentei assinar o premium para estudantes, porém não aparecia minha faculdade. Cancelei, mas ainda assim a cobrança foi feita no meu cartão.

Bittencourt

Spotify Star

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTİFY STUDENT discount

Hi, I applied for spotify student discount and I approve that I am a SheerlID student. but when I click on this e-mail confirmation, I get the unsuccessful payment. please help. is still not premium, even though 3 times payment from my card

Newbie

Hi, I applied for spotify student discount and I approve that I am a SheerlID student. but when I click on this e-mail confirmation, I get the unsuccessful payment. please help. is still not premium,...

SergioDavid

Roadie

600 Views

1 replies

0 likes

Other
Premium
Student
  • 600 Views
  • 1 replies
  • 0 likes

Plano Estudante

Bom dia, eu enviei os documentos que foi solicitado comprovando minha situação de estudante, porém não recebi resposta alguma... nenhum e-mail, quando entro na minha conta do Spotify não aparece NADA que eu tenho solicitado o plano de estudante, nem ...

Newbie

Bom dia, eu enviei os documentos que foi solicitado comprovando minha situação de estudante, porém não recebi resposta alguma... nenhum e-mail, quando entro na minha conta do Spotify não aparece NADA...

user-removed

Not applicable

605 Views

2 replies

1 likes

  • 605 Views
  • 2 replies
  • 1 likes

Student discount sub

I payed for it with the Stu sub I send the photo with my I’d its ending like 2021 and they denied it but they didn’t say nothing about the money back ...

Newbie

I payed for it with the Stu sub I send the photo with my I’d its ending like 2021 and they denied it but they didn’t say nothing about the money back ...

Maxim

Spotify Star

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

student discount

I want to get a premium account for students. When i fill the form, spotify took the pay from me but didn’t give me the premium. I verified my student certificate and get an e-mail to use student discount but when i click i get an error. It says: thi...

Newbie

I want to get a premium account for students. When i fill the form, spotify took the pay from me but didn’t give me the premium. I verified my student certificate and get an e-mail to use student d...

kejt_

Community Legend

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

losing money

hej...jeg skulle melde mig på student men min skole kunne ikk findes, men i har trukket 49kr fra min konto og det syntes jeg ikk man kan når jeg ikke kan bruge det! vil meget gerne have mine penge tilbage

Newbie

hej... jeg skulle melde mig på student men min skole kunne ikk findes, men i har trukket 49kr fra min konto og det syntes jeg ikk man kan når jeg ikke kan bruge det! vil meget gerne have mine peng...

Mads24

Newbie

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

Solved!! Cannot buy premium because I uses to use a vpn

Ok so im a student from israel and just recently Spotify was officially introduced to us, up untill then i used a vpn to use your app and now when i try to get a premium it won't let me. It says invalid ZIP code. I have tried deleting the app and re-...

Casual Listener

Ok so im a student from israel and just recently Spotify was officially introduced to us, up untill then i used a vpn to use your app and now when i try to get a premium it won't let me. It says inva...

Luke

Community Legend

2848 Views

1 replies

0 likes

Student
  • 2848 Views
  • 1 replies
  • 0 likes

Superuser Contribution hulu and spotify

I have Hulu student and i want to get access to Hulu, but there is no botton on my account overview that says "Activate Hulu."How do I gain access?Thanks

Newbie

I have Hulu student and i want to get access to Hulu, but there is no botton on my account overview that says "Activate Hulu." How do I gain access? Thanks

SergioDavid

Roadie

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Solved!! No PayPal Option for students discount?

Hello,I am a student in Austria and wanted to upgrade my Account with the student discount, but when I am in the menu how I want to pay, there is no PayPal. When I don't choose the student dicounted upgrade there is a PayPal-option so I thought this ...

Newbie

Hello, I am a student in Austria and wanted to upgrade my Account with the student discount, but when I am in the menu how I want to pay, there is no PayPal. When I don't choose the student dicounte...

Bethany_Dawn

Community Legend

3818 Views

3 replies

0 likes

dealbreaker
paypal
Student
  • 3818 Views
  • 3 replies
  • 0 likes

Studentenrabatt akzeptiert, zahle trotzdem 9,99€ pro monat

Guten Abend, ich habe soeben den Studentenrabatt via Unidays eingelöst, welcher auch aktiviert wurde, dennoch zeigt mir mein Spotify-Konto an, dass ich monatlich 9,99€ zahlen soll. Aktuell habe ich noch eine Rechnung ausstehen, ist es möglich hier eb...

Newbie

Guten Abend,   ich habe soeben den Studentenrabatt via Unidays eingelöst, welcher auch aktiviert wurde, dennoch zeigt mir mein Spotify-Konto an, dass ich monatlich 9,99€ zahlen soll. Aktuell h...

madsab0110

Newbie

608 Views

1 replies

1 likes

  • 608 Views
  • 1 replies
  • 1 likes

Spotify Universitário

Troquei meu plano premium para o plano universitário mas não recebi nenhuma e-mail de confirmação ainda. Conclusão: estou sem o premium.O que faço?

Newbie

Troquei meu plano premium para o plano universitário mas não recebi nenhuma e-mail de confirmação ainda. Conclusão: estou sem o premium. O que faço? 

Bittencourt

Spotify Star

945 Views

3 replies

0 likes

  • 945 Views
  • 3 replies
  • 0 likes

Compre la suscripcion de estudiantes y me aparece free..

El dia de hoy compre la suscripcion de estudiantes y como mi escuela no estaba regstrada la registre y me aparecion que mis datos se habian enviado correctamente, el problema fue que al momento de checar el estado de mi cueta me aparece que mi cuenta...

Casual Listener

El dia de hoy compre la suscripcion de estudiantes y como mi escuela no estaba regstrada la registre y me aparecion que mis datos se habian enviado correctamente, el problema fue que al momento de ch...

user-removed

Not applicable

2609 Views

7 replies

2 likes

  • 2609 Views
  • 7 replies
  • 2 likes

Superuser Contribution Student Discount Registeration

I have completed the necessery processes and price was taken by spotify, but i have not got any mail about sheer id. I'm still have a free account. I tried many times to check my e_mail box and other categories also.

Casual Listener

I have completed the necessery processes and price was taken by spotify, but i have not got any mail about sheer id. I'm still have a free account. I tried many times to check my e_mail box and other...

Melody

Spotify

751 Views

3 replies

0 likes

Student
  • 751 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Offline

Hello, I have spotify premium for students.And why cant I downald music form my computer?On the phone it works perferctly?

Newbie

Hello,   I have spotify premium for students. And why cant I downald music form my computer? On the phone it works perferctly?

MaríaCamila

Roadie

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify student discount

Dear Spotify Today Informatie the e-mail from SheerID that my account has been verified and that I now have the student discount. However when checking my account it still says I have to pay the full price? How can I change this? Thank you in advance

Newbie

Dear Spotify   Today Informatie the e-mail from SheerID that my account has been verified and that I now have the student discount. However when checking my account it still says I have to pay...

MaríaCamila

Roadie

419 Views

1 replies

0 likes

Student
  • 419 Views
  • 1 replies
  • 0 likes

Meu plano de estudante foi cobrado duas vezes

O meu plano foi cobrado duas vezes na mesma fatura do cartão de crédito, gostaria que o Spotify retirasse essa cobrança em duplicidade da minha conta.

Casual Listener

O meu plano foi cobrado duas vezes na mesma fatura do cartão de crédito, gostaria que o Spotify retirasse essa cobrança em duplicidade da minha conta.

Bittencourt

Spotify Star

769 Views

5 replies

0 likes

  • 769 Views
  • 5 replies
  • 0 likes

advertisments after studentdiscount

I have recently upgraded my account to a student premium, but I still get advertisments after listening to a few songs. Is that normal??

Newbie

I have recently upgraded my account to a student premium, but I still get advertisments after listening to a few songs. Is that normal??

LeoRager

Community Legend

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify student

I applied for student discount and i paid it on my credit card. I still do not have premium account. Any link was sent to my email, my account is linked with facebook. What's the problem? I paid it, i want to get money back or a spotify premium. *sni...

Newbie

I applied for student discount and i paid it on my credit card. I still do not have premium account. Any link was sent to my email, my account is linked with facebook. What's the problem? I paid...

MaríaCamila

Roadie

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Payment BS

I attempted to start a student premium account last night and was denied. today, i was billed for it anyway, and I have no way of directly contacting spotify!!! I want my money back or the premium membership t be activated, because even with the paym...

Casual Listener

I attempted to start a student premium account last night and was denied. today, i was billed for it anyway, and I have no way of directly contacting spotify!!! I want my money back or the premium me...

Luke

Community Legend

540 Views

3 replies

0 likes

  • 540 Views
  • 3 replies
  • 0 likes