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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9665 Views

6 replies

0 likes

Premium for Students
  • 9665 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15264 Views

10 replies

2 likes

Premium for Students
  • 15264 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24675 Views

11 replies

1 likes

Premium for Students
  • 24675 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169613 Views

110 replies

148 likes

Premium for Students
  • 169613 Views
  • 110 replies
  • 148 likes

Student Discount

Spotify took my money 3 times after i send files for student discount but im not still a premium user.I want you to fix this problem please.

Newbie

Spotify took my money 3 times after i send files for student discount but im not still a premium user.I want you to fix this problem please.

kejt_

Community Legend

425 Views

1 replies

0 likes

Student
  • 425 Views
  • 1 replies
  • 0 likes

Charge but no premium

Hello Spotify,I'm a 18-year-old university student from Turkey. Yesterday, I tried to raise my account premium with student discount. My card information has being taken and system charged me 6,99₺. After then, I had an email about my failure for stu...

Casual Listener

Hello Spotify, I'm a 18-year-old university student from Turkey. Yesterday, I tried to raise my account premium with student discount. My card information has being taken and system charged me 6,99₺...

Melezkedi

Casual Listener

455 Views

2 replies

0 likes

  • 455 Views
  • 2 replies
  • 0 likes

student discount with no hulu

Can I just pay for the student discount for $5, with out hulu? My family already pays for hulu w/o commercials and we dont want to have to change to limited, and I will also put no use to the hulu account that is offered with the discount. help????

Newbie

Can I just pay for the student discount for $5, with out hulu? My family already pays for hulu w/o commercials and we dont want to have to change to limited, and I will also put no use to the hulu ac...

Keanu_C

Community Legend

3467 Views

1 replies

1 likes

Student
  • 3467 Views
  • 1 replies
  • 1 likes

Assinatura do plano de estudante

Fiz a assinatura do plano através do site e foi debitado no meu cartão, entretanto não consta na minha conta o premium habilitado. Tem tempo até a habilitação?

Newbie

Fiz a assinatura do plano através do site e foi debitado no meu cartão, entretanto não consta na minha conta o premium habilitado. Tem tempo até a habilitação?

Bittencourt

Spotify Star

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

I got charged 10€ although I have a student discount

The last two month I got charged 10€ instead of 5. I dont know why, because Im still a student and didnt got a message or something, that the price was changed. Id like to get my money back, because I didnt want that and I didnt change anything.

Casual Listener

The last two month I got charged 10€ instead of 5. I dont know why, because Im still a student and didnt got a message or something, that the price was changed. Id like to get my money back, because ...

LeoRager

Community Legend

621 Views

3 replies

0 likes

  • 621 Views
  • 3 replies
  • 0 likes

Superuser Contribution Add payment methods for Student Discount Philippines

As a student, we normally don't have creditc cards yet and it's a hard time borrowing one from our parents. So, I'd like to suggest to add other payment methods such as through load. Just like the ones used for paying P129/month. It would be really h...

Newbie

As a student, we normally don't have creditc cards yet and it's a hard time borrowing one from our parents. So, I'd like to suggest to add other payment methods such as through load. Just like the on...

SergioDavid

Roadie

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution hulu reconnection student discount

my student discount was expired because I had switched school, I managed to reinstate my student discount by updating my new student information, however now that I've switched it, My hulu account through spotify account isn't reactivating and trying...

Newbie

my student discount was expired because I had switched school, I managed to reinstate my student discount by updating my new student information, however now that I've switched it, My hulu account th...

SergioDavid

Roadie

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount problems

I signed up for the student discounted premium/Hulu subscription. I was charged the discounted rate, but not given premium access. I havent been asked for anything, nor have I received an email confirmation of anything further I need to do. This is t...

Newbie

I signed up for the student discounted premium/Hulu subscription. I was charged the discounted rate, but not given premium access. I havent been asked for anything, nor have I received an email confi...

SergioDavid

Roadie

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount problem

I applied for student discount and my student certificate was approved this morning but (even if i paid it) i do not still have premium account. When i enter the link which is sent to my email, it direct me to pay again. I used ING Bank, Ininal card....

Visitor

I applied for student discount and my student certificate was approved this morning but (even if i paid it) i do not still have premium account. When i enter the link which is sent to my email, it di...

SergioDavid

Roadie

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discount for High school students

I have been trying many times to add my student discount onto my spotify permium. The main issue that I am experiencing is when I try to click verify for my student details, the circle just keeps loading. I have left that page turned on for a few hou...

Newbie

I have been trying many times to add my student discount onto my spotify permium. The main issue that I am experiencing is when I try to click verify for my student details, the circle just keeps loa...

SergioDavid

Roadie

374 Views

1 replies

0 likes

Student
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desconto Plano Estudante Sem Aprovação

Solicitei o desconto de Estudante e já enviei minhas documentações. Ocorre que o valor de R$ 8,50 já foi cobrado na fatura instantaneamente mas ainda não recebi nenhum email nem por parte do Spotify nem da SheerID. Preciso de alguma posição pois não ...

Newbie

 Solicitei o desconto de Estudante e já enviei minhas documentações. Ocorre que o valor de R$ 8,50 já foi cobrado na fatura instantaneamente mas ainda não recebi nenhum email nem por parte do Sp...

SergioDavid

Roadie

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sheer Id Problem

Hey!Yesterday i tried to get Spotify premium Student and I sent my certificate to sheer id. Today I received the aswer "you have been successfuly checked"! Unfortunately, when I log in at Spotify there is no premium? What is the next thing I have to ...

Casual Listener

Hey! Yesterday i tried to get Spotify premium Student and I sent my certificate to sheer id. Today I received the aswer "you have been successfuly checked"!    Unfortunately, when I log ...

Puma1408

Casual Listener

3452 Views

2 replies

0 likes

  • 3452 Views
  • 2 replies
  • 0 likes

Prepay the year

Hello,Can you prepay the whole year of premium or student account? Or only month to month payment is available?

Regular

Hello, Can you prepay the whole year of premium or student account? Or only month to month payment is available?

Keanu_C

Community Legend

5516 Views

5 replies

0 likes

Student
  • 5516 Views
  • 5 replies
  • 0 likes

Superuser Contribution Student Discount Problem

I have completed the necessary processes, the pay has been taken from me but still i have a free acoount not premium.

Casual Listener

I have completed the necessary processes, the pay has been taken from me but still i have a free acoount not premium. 

kiyamechan

Newbie

564 Views

2 replies

0 likes

Student
  • 564 Views
  • 2 replies
  • 0 likes

subscripcion

Hola , hace unos dias contrate spotify universitario, subi el archivo que acredita y me dijeron que luego me avisarian si se aceptaba o no. Al revisar mi tarjeta veo que ya me cobraron el mes y aun no he sabido nada

Newbie

Hola , hace unos dias contrate spotify universitario, subi el archivo que acredita y me dijeron que luego me avisarian si se aceptaba o no. Al revisar mi tarjeta veo que ya me cobraron el mes y aun n...

forsakenhorizon

Music Fan

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for students paid but doesn't work

Hello,I am a student and I selected the Premium for students' subscription: I paid 4,99 euro and I also received the SheerID Verification and completed the purchase but when I access my account it keeps saying me that the payment hasn't been successf...

Newbie

Hello, I am a student and I selected the Premium for students' subscription: I paid 4,99 euro and I also received the SheerID Verification and completed the purchase but when I access my account i...

SergioDavid

Roadie

453 Views

1 replies

0 likes

Student
  • 453 Views
  • 1 replies
  • 0 likes

Family plan with daughter who lives in college?

I have two children. One is already a premium member. The other is a college student who, though her legal address is the same as mine (in the USA), is a college student and spends most of her time in Montreal, Canada. If we upgrade to a family plan,...

Newbie

I have two children.  One is already a premium member.  The other is a college student who, though her legal address is the same as mine (in the USA), is a college student and spends most o...

LoganHelps

Composer

864 Views

1 replies

0 likes

  • 864 Views
  • 1 replies
  • 0 likes

Solved!! Cobrança indevida após solicitar assinatura de estudante

Olá, já sou assinante premium e hoje tentei fazer a mudança para o plano para estudante. Tentei a tarde pelo celular, e na incerteza de que havia dado certo pela minha internet 3g bem instavel, refiz o pedido agora a pouco pelo computador. Mas ao ter...

Casual Listener

Olá, já sou assinante premium e hoje tentei fazer a mudança para o plano para estudante. Tentei a tarde pelo celular, e na incerteza de que havia dado certo pela minha internet 3g bem instavel, refiz...

Bittencourt

Spotify Star

6711 Views

27 replies

0 likes

  • 6711 Views
  • 27 replies
  • 0 likes

Student Discount -wrong email?

Hi so i recently had to go the extra mile and send my class schedule to spotify to get verified for the student discount. When sending in my class schedule and all that, it asked for an email and i put my student email instead of my email associated ...

Newbie

Hi so i recently had to go the extra mile and send my class schedule to spotify to get verified for the student discount. When sending in my class schedule and all that, it asked for an email and i p...

user-removed

Not applicable

580 Views

1 replies

1 likes

  • 580 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cambio de país

Cree una cuenta de Spotify, automáticamente me tomó el pais donde estoy viviendo (Suiza) quiero poner el plan estudiantil Premium, pero mi meto de pago es con mi tarjeta de crédito Colombiana ( soy colombiano y me mude a Suiza hace un tiempo) hago to...

Newbie

Cree una cuenta de Spotify, automáticamente me tomó el pais donde estoy viviendo (Suiza) quiero poner el plan estudiantil Premium, pero mi meto de pago es con mi tarjeta de crédito Colombiana ( soy c...

SergioDavid

Roadie

466 Views

1 replies

0 likes

  • 466 Views
  • 1 replies
  • 0 likes