Announcements

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9045 Views

5 replies

0 likes

Premium for Students
  • 9045 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13802 Views

10 replies

2 likes

Premium for Students
  • 13802 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23538 Views

11 replies

1 likes

Premium for Students
  • 23538 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167371 Views

110 replies

148 likes

Premium for Students
  • 167371 Views
  • 110 replies
  • 148 likes

Superuser Contribution Switching student email on active membership

I currently have a spotify student account but will be changing universities and therefore will get a new school email address. I will still be a student but no longer under my current student email address. Am I able to change my school email on my ...

Newbie

I currently have a spotify student account but will be changing universities and therefore will get a new school email address. I will still be a student but no longer under my current student email ...

SergioDavid

Roadie

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong payment

I mad student payment but I can't verify my school Institution on unidays so I'm trying to fix the payment but I can't

Newbie

I mad student payment but I can't verify my school Institution on unidays so I'm trying to fix the payment but I can't

SergioDavid

Roadie

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Change from Premium to student discounted Premium, how?

Hola, Ive got a Premium account and would like to get the student discount as I am a student, but am not sure how to do this? I looked at " https://support.spotify.com/se/account_payment_help/student_discount/student-discount/ " and cancelled my prem...

Newbie

Hola, Ive got a Premium account and would like to get the student discount as I am a student, but am not sure how to do this?   I looked at " https://support.spotify.com/se/account_paymen...

Maxim

Spotify Star

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Problems with my student account - ITALIAN QUESTION

Hello! I’m trying to speak in english but i know that i wouldn’t explain my problem in a good way . Anyway, I want to create a student account but the system doesn’t find the name of my University. I tried to put a similar name of it, but i haven’t r...

Visitor

Hello! I’m trying to speak in english but i know that i wouldn’t explain my problem in a good way . Anyway, I want to create a student account but the system doesn’t find the name of my University. I...

Maxim

Spotify Star

1342 Views

3 replies

0 likes

  • 1342 Views
  • 3 replies
  • 0 likes

Unidays account connected to old profile

I recently deleted my old Spotify account, because I wanted to disconnect it from Facebook. Unfortunately, this account was connected to Unidays in order to get the student discount. Now that the old account was deleted, I created a new one, but can´...

Newbie

I recently deleted my old Spotify account, because I wanted to disconnect it from Facebook. Unfortunately, this account was connected to Unidays in order to get the student discount. Now that the old...

Maxim

Spotify Star

894 Views

1 replies

0 likes

Facebook
Premium
UNiDAYS
  • 894 Views
  • 1 replies
  • 0 likes

Student Discount Expiration

Hi, So last year in December, I received the email notifying me that my 1 year student discount was about to expire so I had to log on and resubmit the discount. However, my school is not in the data base, and in order to get the discount I had to se...

Newbie

Hi, So last year in December, I received the email notifying me that my 1 year student discount was about to expire so I had to log on and resubmit the discount. However, my school is not in the data...

Maxim

Spotify Star

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Why cant i apply for student discount?

I am a student until September 2019, and I'd like to apply for the discount, however as soon as i click to apply, it pops up saying "it appears you arent elligible for student discount, get premium instead"But I havent entered in any info so how does...

Newbie

I am a student until September 2019, and I'd like to apply for the discount, however as soon as i click to apply, it pops up saying "it appears you arent elligible for student discount, get premium i...

Maxim

Spotify Star

1107 Views

1 replies

0 likes

  • 1107 Views
  • 1 replies
  • 0 likes

I have paid for Premium but my account is still on free version

Hello,Today I have paid for student premium membership with my documents but my account is still on Free version. Please help me as soon as possible. Thanks in advance.

Casual Listener

Hello, Today I have paid for student premium membership with my documents but my account is still on Free version. Please help me as soon as possible.   Thanks in advance.

Luke

Community Legend

1044 Views

3 replies

0 likes

  • 1044 Views
  • 3 replies
  • 0 likes

Double Charged

I tried the 65 Pesos discount for students, but my school wasnt listed so I had to go with the normal route, but I was charged 2 times, for the 129 pesos (Normal Subscription) + the 65 (Student Discount)

Newbie

I tried the 65 Pesos discount for students, but my school wasnt listed so I had to go with the normal route, but I was charged 2 times, for the 129 pesos (Normal Subscription) + the 65 (Student D...

Luke

Community Legend

613 Views

3 replies

0 likes

  • 613 Views
  • 3 replies
  • 0 likes

No Activate Hulu section

I have a spotify premium student + hulu and I do not see an activate hulu section.

Newbie

I have a spotify premium student + hulu and I do not see an activate hulu section. 

Bethany_Dawn

Community Legend

1237 Views

1 replies

1 likes

  • 1237 Views
  • 1 replies
  • 1 likes

VCC for student premium member

whether vcc (virtual credit card) can be used instead of credit card for payment in student premium member?

Newbie

whether vcc (virtual credit card) can be used instead of credit card for payment in student premium member?  

Bethany_Dawn

Community Legend

1246 Views

1 replies

0 likes

Student
  • 1246 Views
  • 1 replies
  • 0 likes

I cant get premium

My student premium is ok, but my premium is doesnt work? Spotify took my money dont gave premium. I m very upset

Newbie

My student premium is ok, but my premium is doesnt work? Spotify took my money dont gave premium. I m very upset 

Luke

Community Legend

373 Views

1 replies

0 likes

  • 373 Views
  • 1 replies
  • 0 likes

Solved!! Worldwide Student Discount

Hey... When i was trying to get student subscription, the first thing you see is payment method menu.. So i simply wrote my infos then i moved to the next.. And i couldn't find my school.. So i went back but tge money was gone... Is there any way to ...

Newbie

Hey... When i was trying to get student subscription, the first thing you see is payment method menu.. So i simply wrote my infos then i moved to the next.. And i couldn't find my school.. So i went ...

cherryrock

Newbie

1994 Views

2 replies

0 likes

  • 1994 Views
  • 2 replies
  • 0 likes

Solved!! Student Discount

I’m an early college student. I attend a community college and I’m 16. Can I still apply for the student discount?

Newbie

I’m an early college student. I attend a community college and I’m 16. Can I still apply for the student discount? 

Bethany_Dawn

Community Legend

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

Student account verified, paid but couldn't get premium

To get premium with student discount, two days ago I entered my payment information at Spotify student premium screen (TR). After sending photos proves that I am a student, Spotify HAS TAKEN my 6.99TL from my credit card. After a day, the verificatio...

Casual Listener

To get premium with student discount, two days ago I entered my payment information at Spotify student premium screen (TR). After sending photos proves that I am a student, Spotify HAS TAKEN my 6.99T...

Brkyzen17

Casual Listener

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

From premium to student discount

I have a premium account and I have requested the student discount. The SheerID verified that I am a student at uni already however my account says that it's still normal premium. What should I do?

Casual Listener

I have a premium account and I have requested the student discount. The SheerID verified that I am a student at uni already however my account says that it's still normal premium. What should I do?

LeoRager

Community Legend

924 Views

5 replies

0 likes

Student
  • 924 Views
  • 5 replies
  • 0 likes

Solved!! Charged multiple times

I was setting up my very first subscription with student discount, I was having trouble with the student verification process, which, required me to repeat the process plenty of times. As part of the process, I reentered my card's credentials many ti...

Regular

I was setting up my very first subscription with student discount, I was having trouble with the student verification process, which, required me to repeat the process plenty of times. As part of the...

Maverick49

Newbie

3351 Views

14 replies

0 likes

  • 3351 Views
  • 14 replies
  • 0 likes

Student discount different name

So my question is about student discount, my brother is a university student and we've shared an account, its under my name, so I'm wondering if we'd need to create a new account in his name in order to get the student discount or am i able to change...

Newbie

So my question is about student discount, my brother is a university student and we've shared an account, its under my name, so I'm wondering if we'd need to create a new account in his name in order...

Bethany_Dawn

Community Legend

1677 Views

1 replies

0 likes

  • 1677 Views
  • 1 replies
  • 0 likes

Não consigo acessar minha conta Premium

Boa tarde! Fiz minha conta Premium com desconto para estudantes, mas não estou tendo nenhuma vantagem, estou tendo o mesmo acesso da conta Free. Não consigo baixar músicas. Como faço?

Casual Listener

Boa tarde! Fiz minha conta Premium com desconto para estudantes, mas não estou tendo nenhuma vantagem, estou tendo o mesmo acesso da conta Free. Não consigo baixar músicas. Como faço?

Bittencourt

Spotify Star

843 Views

3 replies

0 likes

  • 843 Views
  • 3 replies
  • 0 likes

Spotify Student Discount

Hi, I'm from Israel, we recently got spotify in our country. I'm trying to get the student discount but the link on the help page doesn't get me to the wanted page. What should I do?

Newbie

Hi, I'm from Israel, we recently got spotify in our country. I'm trying to get the student discount but the link on the help page doesn't get me to the wanted page. What should I do?

Maxim

Spotify Star

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes