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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13865 Views

11 replies

1 likes

Premium for Students
  • 13865 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

146643 Views

106 replies

145 likes

Premium for Students
  • 146643 Views
  • 106 replies
  • 145 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34503 Views

19 replies

1 likes

Premium for Students
  • 34503 Views
  • 19 replies
  • 1 likes

Can I cancel my Premium sooner than after a year?

Hi, if I use the Student Discount via UniDays and get Spotify for 4.99/month, do I have to pay it for the whole year or can I cancel it, for instance, after two months? Also, I am studying in the UK but I am originally from Czech Republic and anytime...

Casual Listener

Hi,  if I use the Student Discount via UniDays and get Spotify for 4.99/month, do I have to pay it for the whole year or can I cancel it, for instance, after two months?  Also, I am study...

feicra

Casual Listener

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Family plan & student studying abroad

Hello, I have question. Can I be a part of family plan even though I study in different country? (Both countries are members of EU - Czech & Slovakia) & I go back home every two weeks.

Casual Listener

Hello,  I have question. Can I be a part of family plan even though I study in different country? (Both countries are members of EU - Czech & Slovakia) & I go back home every two weeks....

Luke

Community Legend

590 Views

3 replies

0 likes

Student
  • 590 Views
  • 3 replies
  • 0 likes

No se realiza mi pago de premium

Que tal buen dia.Llevo varios dias intentando pagar spotify premium de estudiantes con tarjeta de debito y no me lo permite, mi tarjeta tiene fondos suficientes para realizar el pago pero no se realiza, si alguien podria ayudarme seria de gran ayuda ...

Newbie

Que tal buen dia. Llevo varios dias intentando pagar spotify premium de estudiantes con tarjeta de debito y no me lo permite, mi tarjeta tiene fondos suficientes para realizar el pago pero no se rea...

octavioalejand3

Newbie

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Solved!! Problema Spotify Estudiantes

Ayer por la tarde ingresé dos tarjetas diferentes para comprar la promoción de estudiante, una mastercard y una visa por lo que el cobro ya fue efectuado dos veces porque no entendía el por qué seguía siendo cuenta Free si ya me han descontado el din...

Casual Listener

Ayer por la tarde ingresé dos tarjetas diferentes para comprar la promoción de estudiante, una mastercard y una visa por lo que el cobro ya fue efectuado dos veces porque no entendía el por qué seguí...

Cesarbatman2

Casual Listener

6455 Views

10 replies

1 likes

  • 6455 Views
  • 10 replies
  • 1 likes

Spotify para universitários

Fiz a compra do spotify para universitários hoje, mandei os documentos e a tarifa de 8,50 já foi cobrada, porém minha conta ainda está aparecendo como FREE. Demora para ser liberado? E porque cobraram se o serviço ainda não foi entregue? Aguardando p...

Newbie

 Fiz a compra do spotify para universitários hoje, mandei os documentos e a tarifa de 8,50 já foi cobrada, porém minha conta ainda está aparecendo como FREE. Demora para ser liberado? E porque c...

Bittencourt

Spotify Star

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
  • 0 likes

Solved!! Passar de premium para premium estudante

Boa noite, eu sou universitária e quero passar a conta premium do meu irmão para a de universitária pois também uso; sendo que quando eu vou fazer o plano, só há forma de pagamento via cartão de crédito e eu quero boleto. Como faço para mudar?

Casual Listener

Boa noite, eu sou universitária e quero passar a conta premium do meu irmão para a de universitária pois também uso; sendo que quando eu vou fazer o plano, só há forma de pagamento via cartão de créd...

Bittencourt

Spotify Star

44305 Views

21 replies

0 likes

  • 44305 Views
  • 21 replies
  • 0 likes

No me validan mi suscripción a spotify

Hola, necesito ayuda ya que no me validan mi suscripcion a spotify (ya pagada) de universitario, la cual en Chile tiene un costo de $1.790.00 y me envian un correo al que no se puede responder diciendome que falta informacion (la info que envio tiene...

Newbie

Hola, necesito ayuda ya que no me validan mi suscripcion a spotify (ya pagada) de universitario, la cual en Chile tiene un costo de $1.790.00 y me envian un correo al que no se puede responder dicien...

juanpaulo

Casual Listener

746 Views

1 replies

0 likes

  • 746 Views
  • 1 replies
  • 0 likes

My card is no longer being accepted

Hello, I am a spotify student user. I just started getting a notification that spotify cant charge me and that I need to change my payment info. I only have one card and I absolutely have enough money on it. The card has gone through no problem every...

Newbie

Hello, I am a spotify student user. I just started getting a notification that spotify cant charge me and that I need to change my payment info. I only have one card and I absolutely have enough mone...

Luke

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Solved!! Help! School not listed

Need help, please. First time to use spotify and I want to use student discount for upgrade but then my school is not on the list. I'm from the philippines and the payment was already deducted in my card.

Newbie

Need help, please. First time to use spotify and I want to use student discount for upgrade but then my school is not on the list. I'm from the philippines and the payment was already deducted in my ...

Maxim

Spotify Star

6034 Views

1 replies

0 likes

  • 6034 Views
  • 1 replies
  • 0 likes

Fail to subscribe

Got my account set back to Free a few weeks ago because i blocked my creditcard. Now i have a new card and im trying to upgrade again to student premium but i keep get the ''payment failed, pay again or try another option''. I'm sure my card works bu...

Newbie

Got my account set back to Free a few weeks ago because i blocked my creditcard. Now i have a new card and im trying to upgrade again to student premium but i keep get the ''payment failed, pay again...

Luke

Community Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Student discount New Zealand

My account has been debited but as I am a student at a high school I cant use the student deal but it has already debited my account, What do I do help?

Newbie

My account has been debited but as I am a student at a high school I cant use the student deal but it has already debited my account, What do I do help?

Maxim

Spotify Star

668 Views

1 replies

0 likes

Student
  • 668 Views
  • 1 replies
  • 0 likes

Can’t verify?

I applied for a student discount. I paid for it and the transaction was made. Then I was verified by SheerID. However I am still using Spotify Free. The link that SheerID sent for verification does not transfer me to Spotify (it does actually but the...

Casual Listener

I applied for a student discount. I paid for it and the transaction was made. Then I was verified by SheerID. However I am still using Spotify Free. The link that SheerID  sent for verification ...

nottingstraits

Casual Listener

557 Views

2 replies

0 likes

  • 557 Views
  • 2 replies
  • 0 likes

Student Premium declined

Hi I am a Spotify User from Germany.I was trying 2 set up a „student premium“ membership as advertised on your web page. In order 2 prove my Status I had 2 first set up an account on „UNiDAYS“.When I did everything as asked, I get a message that it‘s...

Casual Listener

Hi I am a Spotify User from Germany. I was trying 2 set up a „student premium“ membership as advertised on your web page.  In order 2 prove my Status I had 2 first set up an account on „UNiDAY...

Maxim

Spotify Star

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Payed for Spotify Student Discount but haven't received premium.

Hi,Last night i decided to purchase spotify premium, i looked up the cheapest possible way to purchase it and a Student Discount came up.I put the name of my high school and purchased it.It charged me but i have not recieved the full premium.I am big...

Newbie

 Hi, Last night i decided to purchase spotify premium, i looked up the cheapest possible way to purchase it and a Student Discount came up.I put the name of my high school and purchased it.It c...

Maxim

Spotify Star

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Paid for student premium stuck on free

I've paid for Spotify premium for students but didn't upload my student id and now stuck on Spotify free.. how can I resolve this?

Newbie

I've paid for Spotify premium for students but didn't upload my student id and now stuck on Spotify free.. how can I resolve this?

Maxim

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Has student spotify been stopped?

So I've had an email about my student account expiring next month and have tried to renew it.But Unidays doesn't seem to have a page about spotify on the discounts list and when i try and renew my spotify discount it says i'm from an unsupported coun...

Newbie

So I've had an email about my student account expiring next month and have tried to renew it. But Unidays doesn't seem to have a page about spotify on the discounts list and when i try and renew my ...

248 Views

0 replies

0 likes

Student
  • 248 Views
  • 0 replies
  • 0 likes

Charged twice- how do I ask for refund?

I signed up for Spotify premium A few years ago for the $5 student special. Now I wanted to upgrade to Spotify premium and Hulu for $10 but I’m being charged twice for both... how do I ask for refund on the $5?

Newbie

I signed up for Spotify premium A few years ago for the $5 student special. Now I wanted to upgrade to Spotify premium and Hulu for $10 but I’m being charged twice for both... how do I ask for refund...

Luke

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Solved!! Globe load to pay for Student Discount

Payment options are very limited to pay for Student Discount given that most students don't own a credit card. I was hoping to pay for the Student Discount using Globe load which is a payment method available for Regular Premium but not for Student D...

Casual Listener

Payment options are very limited to pay for Student Discount given that most students don't own a credit card. I was hoping to pay for the Student Discount using Globe load which is a payment m...

percyykim

Newbie

25742 Views

4 replies

0 likes

  • 25742 Views
  • 4 replies
  • 0 likes

Solved!! I haven't deal for subscription but already charged

Hey, I was take a look at spotify for student, i fill up payment form with my visa data. I have not done a subscription but i have charged spotify for student twice at the same time. I want my money back.

Casual Listener

Hey, I was take a look at spotify for student, i fill up payment form with my visa data. I have not done a subscription but i have charged spotify for student twice at the same time. I want my money ...

Maxim

Spotify Star

523 Views

3 replies

0 likes

  • 523 Views
  • 3 replies
  • 0 likes

Student discount

I am a student in an institution in cape town where spotify has just come to but it won't register my institution I have tried the internative option of writing in the email address which is definitely right but tells me it is not valid . How do I co...

Newbie

I am a student in an institution in cape town where spotify has just come to but it won't register my institution I have tried the internative option of writing in the email address which is definite...

Maxim

Spotify Star

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes