Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9659 Views

6 replies

0 likes

Premium for Students
  • 9659 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15255 Views

10 replies

2 likes

Premium for Students
  • 15255 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24656 Views

11 replies

1 likes

Premium for Students
  • 24656 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169598 Views

110 replies

148 likes

Premium for Students
  • 169598 Views
  • 110 replies
  • 148 likes

Solved!! Student Discount

I’m an early college student. I attend a community college and I’m 16. Can I still apply for the student discount?

Newbie

I’m an early college student. I attend a community college and I’m 16. Can I still apply for the student discount? 

Bethany_Dawn

Community Legend

693 Views

1 replies

0 likes

  • 693 Views
  • 1 replies
  • 0 likes

Student account verified, paid but couldn't get premium

To get premium with student discount, two days ago I entered my payment information at Spotify student premium screen (TR). After sending photos proves that I am a student, Spotify HAS TAKEN my 6.99TL from my credit card. After a day, the verificatio...

Casual Listener

To get premium with student discount, two days ago I entered my payment information at Spotify student premium screen (TR). After sending photos proves that I am a student, Spotify HAS TAKEN my 6.99T...

Brkyzen17

Casual Listener

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

From premium to student discount

I have a premium account and I have requested the student discount. The SheerID verified that I am a student at uni already however my account says that it's still normal premium. What should I do?

Casual Listener

I have a premium account and I have requested the student discount. The SheerID verified that I am a student at uni already however my account says that it's still normal premium. What should I do?

LeoRager

Community Legend

927 Views

5 replies

0 likes

Student
  • 927 Views
  • 5 replies
  • 0 likes

Solved!! Charged multiple times

I was setting up my very first subscription with student discount, I was having trouble with the student verification process, which, required me to repeat the process plenty of times. As part of the process, I reentered my card's credentials many ti...

Regular

I was setting up my very first subscription with student discount, I was having trouble with the student verification process, which, required me to repeat the process plenty of times. As part of the...

Maverick49

Newbie

3372 Views

14 replies

0 likes

  • 3372 Views
  • 14 replies
  • 0 likes

Student discount different name

So my question is about student discount, my brother is a university student and we've shared an account, its under my name, so I'm wondering if we'd need to create a new account in his name in order to get the student discount or am i able to change...

Newbie

So my question is about student discount, my brother is a university student and we've shared an account, its under my name, so I'm wondering if we'd need to create a new account in his name in order...

Bethany_Dawn

Community Legend

1690 Views

1 replies

0 likes

  • 1690 Views
  • 1 replies
  • 0 likes

Não consigo acessar minha conta Premium

Boa tarde! Fiz minha conta Premium com desconto para estudantes, mas não estou tendo nenhuma vantagem, estou tendo o mesmo acesso da conta Free. Não consigo baixar músicas. Como faço?

Casual Listener

Boa tarde! Fiz minha conta Premium com desconto para estudantes, mas não estou tendo nenhuma vantagem, estou tendo o mesmo acesso da conta Free. Não consigo baixar músicas. Como faço?

Bittencourt

Spotify Star

858 Views

3 replies

0 likes

  • 858 Views
  • 3 replies
  • 0 likes

Spotify Student Discount

Hi, I'm from Israel, we recently got spotify in our country. I'm trying to get the student discount but the link on the help page doesn't get me to the wanted page. What should I do?

Newbie

Hi, I'm from Israel, we recently got spotify in our country. I'm trying to get the student discount but the link on the help page doesn't get me to the wanted page. What should I do?

Maxim

Spotify Star

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

Will my application for the student discount be affected if I buy a premium one right now?

hi yesterday I applied for the student discount, now I know that It can take you around 28 days till they accept you, but I need the premium account asap so I was wondering if I buy the normal premium now, will it affect my application for the studen...

Newbie

hi yesterday I applied for the student discount, now I know that It can take you around 28 days till they accept you, but I need the premium account asap so I was wondering if I buy the normal premiu...

Luke

Community Legend

439 Views

1 replies

0 likes

  • 439 Views
  • 1 replies
  • 0 likes

From classic Premium To student Premium

hello,I'm a student (in France) and i have just discovered you give a nice offer for student people.I have already a premium account but i want to switch to Student.But i have some questions before :1) The offer is exaclty the same ? If not, what is ...

Casual Listener

hello, I'm a student (in France) and i have just discovered you give a nice offer for student people. I have already a premium account but i want to switch to Student. But i have some questi...

Zergmel0

Casual Listener

1466 Views

2 replies

0 likes

  • 1466 Views
  • 2 replies
  • 0 likes

Have student discount plus Hulu, but no option to activate Hulu

So I re-enrolled in Premium for Students after I noticed it had kicked me off for some reason. It just went through yesterday, so I figured at that point I'd be able to re-activate my Hulu. Alas, this does not seem to be the case; the "Activate Hulu"...

Casual Listener

So I re-enrolled in Premium for Students after I noticed it had kicked me off for some reason. It just went through yesterday, so I figured at that point I'd be able to re-activate my Hulu. Alas, t...

LeoRager

Community Legend

1799 Views

3 replies

0 likes

  • 1799 Views
  • 3 replies
  • 0 likes

Student Discount Eligibility

Wondering if I would be eligible for the student discount at the age of 17? I'm a college student through a program called running start that allows me to take college classes starting at the age of 16, but it says you must be 18+ to be able to get t...

Newbie

Wondering if I would be eligible for the student discount at the age of 17? I'm a college student through a program called running start that allows me to take college classes starting at the age of ...

Keanu_C

Community Legend

1236 Views

1 replies

0 likes

  • 1236 Views
  • 1 replies
  • 0 likes

Can I cancel my Premium sooner than after a year?

Hi, if I use the Student Discount via UniDays and get Spotify for 4.99/month, do I have to pay it for the whole year or can I cancel it, for instance, after two months? Also, I am studying in the UK but I am originally from Czech Republic and anytime...

Casual Listener

Hi,  if I use the Student Discount via UniDays and get Spotify for 4.99/month, do I have to pay it for the whole year or can I cancel it, for instance, after two months?  Also, I am study...

feicra

Casual Listener

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Family plan & student studying abroad

Hello, I have question. Can I be a part of family plan even though I study in different country? (Both countries are members of EU - Czech & Slovakia) & I go back home every two weeks.

Casual Listener

Hello,  I have question. Can I be a part of family plan even though I study in different country? (Both countries are members of EU - Czech & Slovakia) & I go back home every two weeks....

Luke

Community Legend

763 Views

3 replies

0 likes

Student
  • 763 Views
  • 3 replies
  • 0 likes

No se realiza mi pago de premium

Que tal buen dia.Llevo varios dias intentando pagar spotify premium de estudiantes con tarjeta de debito y no me lo permite, mi tarjeta tiene fondos suficientes para realizar el pago pero no se realiza, si alguien podria ayudarme seria de gran ayuda ...

Newbie

Que tal buen dia. Llevo varios dias intentando pagar spotify premium de estudiantes con tarjeta de debito y no me lo permite, mi tarjeta tiene fondos suficientes para realizar el pago pero no se rea...

octavioalejand3

Newbie

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Solved!! Problema Spotify Estudiantes

Ayer por la tarde ingresé dos tarjetas diferentes para comprar la promoción de estudiante, una mastercard y una visa por lo que el cobro ya fue efectuado dos veces porque no entendía el por qué seguía siendo cuenta Free si ya me han descontado el din...

Casual Listener

Ayer por la tarde ingresé dos tarjetas diferentes para comprar la promoción de estudiante, una mastercard y una visa por lo que el cobro ya fue efectuado dos veces porque no entendía el por qué seguí...

Cesarbatman2

Casual Listener

6883 Views

10 replies

1 likes

  • 6883 Views
  • 10 replies
  • 1 likes

Spotify para universitários

Fiz a compra do spotify para universitários hoje, mandei os documentos e a tarifa de 8,50 já foi cobrada, porém minha conta ainda está aparecendo como FREE. Demora para ser liberado? E porque cobraram se o serviço ainda não foi entregue? Aguardando p...

Newbie

 Fiz a compra do spotify para universitários hoje, mandei os documentos e a tarifa de 8,50 já foi cobrada, porém minha conta ainda está aparecendo como FREE. Demora para ser liberado? E porque c...

Bittencourt

Spotify Star

751 Views

1 replies

0 likes

  • 751 Views
  • 1 replies
  • 0 likes

Solved!! Passar de premium para premium estudante

Boa noite, eu sou universitária e quero passar a conta premium do meu irmão para a de universitária pois também uso; sendo que quando eu vou fazer o plano, só há forma de pagamento via cartão de crédito e eu quero boleto. Como faço para mudar?

Casual Listener

Boa noite, eu sou universitária e quero passar a conta premium do meu irmão para a de universitária pois também uso; sendo que quando eu vou fazer o plano, só há forma de pagamento via cartão de créd...

Bittencourt

Spotify Star

44998 Views

21 replies

0 likes

  • 44998 Views
  • 21 replies
  • 0 likes

No me validan mi suscripción a spotify

Hola, necesito ayuda ya que no me validan mi suscripcion a spotify (ya pagada) de universitario, la cual en Chile tiene un costo de $1.790.00 y me envian un correo al que no se puede responder diciendome que falta informacion (la info que envio tiene...

Newbie

Hola, necesito ayuda ya que no me validan mi suscripcion a spotify (ya pagada) de universitario, la cual en Chile tiene un costo de $1.790.00 y me envian un correo al que no se puede responder dicien...

juanpaulo

Casual Listener

827 Views

1 replies

0 likes

  • 827 Views
  • 1 replies
  • 0 likes

My card is no longer being accepted

Hello, I am a spotify student user. I just started getting a notification that spotify cant charge me and that I need to change my payment info. I only have one card and I absolutely have enough money on it. The card has gone through no problem every...

Newbie

Hello, I am a spotify student user. I just started getting a notification that spotify cant charge me and that I need to change my payment info. I only have one card and I absolutely have enough mone...

Luke

Community Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Solved!! Help! School not listed

Need help, please. First time to use spotify and I want to use student discount for upgrade but then my school is not on the list. I'm from the philippines and the payment was already deducted in my card.

Newbie

Need help, please. First time to use spotify and I want to use student discount for upgrade but then my school is not on the list. I'm from the philippines and the payment was already deducted in my ...

Maxim

Spotify Star

6209 Views

1 replies

0 likes

  • 6209 Views
  • 1 replies
  • 0 likes