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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25115 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25115 Views
  • 19 replies
  • 0 likes

Student Discount Expired?

I had a student subscription to spotify for almost two years, I am currently still in college but I no longer have the discount? Is there any way to recover my student subscription?

  • Newbie
  • I had a student subscription to spotify for almost two years, I am currently still in college but I no longer have the discount? Is there any way to recover my student subscription?
  • Luke
  • Spotify Star
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

SE ME CARGO UN PAGO QUE NO CONFIRME. SPOTIFY UNIVERSITARIO.

Estaba intentando contratar spotify para universitarios. Sin embargo, me arrepenti y no continue con el proceso. Aun asi, ahora me figura un cargo por $3,03 en mi tarjeta de credito. Es una estafa? La pagina decia que hasta ese momento no se realizar...

  • Newbie
  • Estaba intentando contratar spotify para universitarios. Sin embargo, me arrepenti y no continue con el proceso. Aun asi, ahora me figura un cargo por $3,03 en mi tarjeta de credito. Es una estafa? L...
  • user-removed
  • Not applicable
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Double charged

While signing up for my student hulu spotify combined account my phone died as I was inputting my credit card info. When it rebooted I had to restart the process, then immediately saw two consecutive charges for $4.99 to my card.. How can this be fix...

  • Newbie
  • While signing up for my student hulu spotify combined account my phone died as I was inputting my credit card info. When it rebooted I had to restart the process, then immediately saw two consecutive...
  • Luke
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Help!

how much time does it take to get the email that verifies that i am indeed a college student?

  • Newbie
  • how much time does it take to get the email that verifies that i am indeed a college student? 
  • Luke
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Solved!! Student discount

I sent my information two days ago but I haven't received the student verification. I'm a student at Universidad Nacional Autonoma de Mexico, second semester. I'd really like what amount of time does it usually takes to get verified.

  • Newbie
  • I sent my information two days ago but I haven't received the student verification. I'm a student at Universidad Nacional Autonoma de Mexico, second semester.   I'd really like what amount of ...
  • alevalota
  • Casual Listener
  • 562 Views
  • 3 replies
  • 1 likes
  • 562 Views
  • 3 replies
  • 1 likes

descuento para estudiantes

Hola, metí todos los pasos para obtener el descuento para estudiantes. Sheer ID me aprobó la verificación y sale un link para completar el registro. Pero este link sale un error 404: "Esta página ya no existe.No hemos podido localizar la página que b...

  • Newbie
  • Hola, metí todos los pasos para obtener el descuento para estudiantes. Sheer ID me aprobó la verificación y sale un link para completar el registro. Pero este link sale un error 404: "Esta página ya ...
  • d4nd3l
  • Newbie
  • 695 Views
  • 3 replies
  • 2 likes
  • 695 Views
  • 3 replies
  • 2 likes

No issue date

I am trying to get spotify for students, but it isn't verifying that I go to the University of South Alabama and I don't have an issue date on my student id card.

  • Newbie
  • I am trying to get spotify for students, but it isn't verifying that I go to the University of South Alabama and I don't have an issue date on my student id card.
  • Maxim
  • Spotify Star
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

Student Discount

Hi, I'd like to know if the student discount is also valid for master's students. Thank you

  • Newbie
  • Hi, I'd like to know if the student discount is also valid for master's students. Thank you
  • Maxim
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • Student
  • 273 Views
  • 1 replies
  • 0 likes

Solved!! Payed for student premium but I can't still use it

Hi, i payed for student premium today and I saw that thr money from my bank has been transferred but my account still says Spotify free and not premium, I can't use premium yet. Does it take a while until I can start using it ? Kind regards,balla

  • Casual Listener
  • Hi,  i payed for student premium today and I saw that thr money from my bank has been transferred but my account still says Spotify free and not premium, I can't use premium yet. Does it take a...
  • Luke
  • Spotify Star
  • 403 Views
  • 3 replies
  • 0 likes
  • 403 Views
  • 3 replies
  • 0 likes

I've been Overcharged

As a student I used to pay only the student fee of £5.00 but I noticed that for over 6 months i've been charged for a stadard price of £10.00. I am trying to contact someone to solve this issue.

  • Newbie
  • As a student I used to pay only the student fee of £5.00 but I noticed that for over 6 months i've been charged for a stadard price of £10.00.     I am trying to contact someone to s...
  • Maxim
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Payment

Hello,I have by accident brought both the “student premium “ and the normal premium. Will I get my money back from the student premium

  • Newbie
  • Hello, I have by accident brought both the “student premium “ and the normal premium. Will I get my money back from the student premium 
  • Maxim
  • Spotify Star
  • 307 Views
  • 1 replies
  • 0 likes
  • Other
    Student
  • 307 Views
  • 1 replies
  • 0 likes

Rueckerstattung aufgrund von Studentenstatus

Hallo zusammen Ich habe drei Monate lang Spotify Premium zum Testen genutzt und habe danach die regulaeren 9,99€ gezahlt. Allerdings bin ich Student und habe mich erst jetzt fuer den Studententarif angemeldet. Gibt es eine Moeglichkeit, dass ich ruec...

  • Newbie
  • Hallo zusammen 🙂 Ich habe drei Monate lang Spotify Premium zum Testen genutzt und habe danach die regulaeren 9,99€ gezahlt. Allerdings bin ich Student und habe mich erst jetzt fuer den Studententar...
  • Maxim
  • Spotify Star
  • 887 Views
  • 1 replies
  • 0 likes
  • 887 Views
  • 1 replies
  • 0 likes

Unfairness!!!

Why tf do Teens and yng adults (which are many on Spotify) have to pay twice much money compared to students? Although they have less money than students have??? Senseless! I want High School students discount!

  • Newbie
  • Why tf do Teens and yng adults (which are many on Spotify) have to pay twice much money compared to students? Although they have less money than students have??? Senseless! I want High School students...
  • Maxim
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Solved!! Charged while verifying

Hello. So, while trying to verify if my university is eligible for the student discount I was charged without know it. Currently the payment is "in process" and I don't have any subscriptions or credit card info on my account. The verification proces...

  • Music Fan
  • Hello. So, while trying to verify if my university is eligible for the student discount I was charged without know it.    Currently the payment is "in process" and I don't have any subscr...
  • Maxim
  • Spotify Star
  • 296 Views
  • 1 replies
  • 0 likes
  • Student
  • 296 Views
  • 1 replies
  • 0 likes

Solved!! Student account question

Hello, Does students from Israel can get the student account discount?Thxx

  • Newbie
  • Hello,  Does students from Israel can get the student account discount? Thxx
  • Maxim
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes

Solved!! Transfering student discount to another account

So basically I made a mistake and bought a student discount for an account that I never use (and can't delete; I forgot I still had it). Is it possible to transfer that discount to my main Facebook account? I also tried cancelling the discount on the...

  • Casual Listener
  • So basically I made a mistake and bought a student discount for an account that I never use (and can't delete; I forgot I still had it). Is it possible to transfer that discount to my main Facebook a...
  • Maxim
  • Spotify Star
  • 475 Views
  • 1 replies
  • 0 likes
  • Student
  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount UK not working.

Hoping someone can help. Trying to sort oft student membership via unidays and just keeping getting the following error Discount not availableAlternatively you may wish to visit myunidays.com where you’ll be able to access all of our current discount...

  • Casual Listener
  • Hoping someone can help.    Trying to sort oft student membership via unidays and just keeping getting the following error    Discount not available Alternatively you may wis...
  • F1240
  • Casual Listener
  • 1395 Views
  • 2 replies
  • 0 likes
  • 1395 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Premium Verification

My premium discount of getting 3 months for 99 cents recently expired and want to get spotify student because i curently attend University. When I enter my student credentials it says "Your student credentials are already associated with another Spot...

  • Casual Listener
  •  My premium discount of getting 3 months for 99 cents recently expired and want to get spotify student because i curently attend University. When I enter my student credentials it says "Your stu...
  • Alfredo
  • Roadie
  • 481 Views
  • 1 replies
  • 0 likes
  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

Hello there, Today i applied for a student discount. I sent some of those necessary documents which you asked from us. During this checking process, How should i use my Spotify premium? Or i can't use it? Please let me know about it. By the way, i co...

  • Casual Listener
  • Hello there,   Today i applied for a student discount. I sent some of those necessary documents which you asked from us. During this checking process, How should i use my Spotify premium? Or i...
  • Alfredo
  • Roadie
  • 341 Views
  • 1 replies
  • 0 likes
  • Student
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution My bank account was debited but I didn't finished the registration.

Hello, I wanted to take an Spotify Premium Student account, I registered my credit card, but when I wanted to register my school, she wasn't on the list. So I canceled the registration. I made it 2 times to be sure that my school isn't on the list. T...

  • Newbie
  • Hello, I wanted to take an Spotify Premium Student account, I registered my credit card, but when I wanted to register my school, she wasn't on the list. So I canceled the registration. I made it 2 t...
  • Alfredo
  • Roadie
  • 367 Views
  • 1 replies
  • 0 likes
  • Family student
  • 367 Views
  • 1 replies
  • 0 likes