Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9657 Views

6 replies

0 likes

Premium for Students
  • 9657 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15251 Views

10 replies

2 likes

Premium for Students
  • 15251 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24651 Views

11 replies

1 likes

Premium for Students
  • 24651 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169591 Views

110 replies

148 likes

Premium for Students
  • 169591 Views
  • 110 replies
  • 148 likes

Fail to subscribe

Got my account set back to Free a few weeks ago because i blocked my creditcard. Now i have a new card and im trying to upgrade again to student premium but i keep get the ''payment failed, pay again or try another option''. I'm sure my card works bu...

Newbie

Got my account set back to Free a few weeks ago because i blocked my creditcard. Now i have a new card and im trying to upgrade again to student premium but i keep get the ''payment failed, pay again...

Luke

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Student discount New Zealand

My account has been debited but as I am a student at a high school I cant use the student deal but it has already debited my account, What do I do help?

Newbie

My account has been debited but as I am a student at a high school I cant use the student deal but it has already debited my account, What do I do help?

Maxim

Spotify Star

791 Views

1 replies

0 likes

Student
  • 791 Views
  • 1 replies
  • 0 likes

Can’t verify?

I applied for a student discount. I paid for it and the transaction was made. Then I was verified by SheerID. However I am still using Spotify Free. The link that SheerID sent for verification does not transfer me to Spotify (it does actually but the...

Casual Listener

I applied for a student discount. I paid for it and the transaction was made. Then I was verified by SheerID. However I am still using Spotify Free. The link that SheerID  sent for verification ...

nottingstraits

Casual Listener

697 Views

2 replies

0 likes

  • 697 Views
  • 2 replies
  • 0 likes

Student Premium declined

Hi I am a Spotify User from Germany.I was trying 2 set up a „student premium“ membership as advertised on your web page. In order 2 prove my Status I had 2 first set up an account on „UNiDAYS“.When I did everything as asked, I get a message that it‘s...

Casual Listener

Hi I am a Spotify User from Germany. I was trying 2 set up a „student premium“ membership as advertised on your web page.  In order 2 prove my Status I had 2 first set up an account on „UNiDAY...

Maxim

Spotify Star

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Payed for Spotify Student Discount but haven't received premium.

Hi,Last night i decided to purchase spotify premium, i looked up the cheapest possible way to purchase it and a Student Discount came up.I put the name of my high school and purchased it.It charged me but i have not recieved the full premium.I am big...

Newbie

 Hi, Last night i decided to purchase spotify premium, i looked up the cheapest possible way to purchase it and a Student Discount came up.I put the name of my high school and purchased it.It c...

Maxim

Spotify Star

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Paid for student premium stuck on free

I've paid for Spotify premium for students but didn't upload my student id and now stuck on Spotify free.. how can I resolve this?

Newbie

I've paid for Spotify premium for students but didn't upload my student id and now stuck on Spotify free.. how can I resolve this?

Maxim

Spotify Star

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Has student spotify been stopped?

So I've had an email about my student account expiring next month and have tried to renew it.But Unidays doesn't seem to have a page about spotify on the discounts list and when i try and renew my spotify discount it says i'm from an unsupported coun...

Newbie

So I've had an email about my student account expiring next month and have tried to renew it. But Unidays doesn't seem to have a page about spotify on the discounts list and when i try and renew my ...

305 Views

0 replies

0 likes

Student
  • 305 Views
  • 0 replies
  • 0 likes

Charged twice- how do I ask for refund?

I signed up for Spotify premium A few years ago for the $5 student special. Now I wanted to upgrade to Spotify premium and Hulu for $10 but I’m being charged twice for both... how do I ask for refund on the $5?

Newbie

I signed up for Spotify premium A few years ago for the $5 student special. Now I wanted to upgrade to Spotify premium and Hulu for $10 but I’m being charged twice for both... how do I ask for refund...

Luke

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Solved!! Globe load to pay for Student Discount

Payment options are very limited to pay for Student Discount given that most students don't own a credit card. I was hoping to pay for the Student Discount using Globe load which is a payment method available for Regular Premium but not for Student D...

Casual Listener

Payment options are very limited to pay for Student Discount given that most students don't own a credit card. I was hoping to pay for the Student Discount using Globe load which is a payment m...

percyykim

Newbie

25906 Views

4 replies

0 likes

  • 25906 Views
  • 4 replies
  • 0 likes

Solved!! I haven't deal for subscription but already charged

Hey, I was take a look at spotify for student, i fill up payment form with my visa data. I have not done a subscription but i have charged spotify for student twice at the same time. I want my money back.

Casual Listener

Hey, I was take a look at spotify for student, i fill up payment form with my visa data. I have not done a subscription but i have charged spotify for student twice at the same time. I want my money ...

Maxim

Spotify Star

659 Views

3 replies

0 likes

  • 659 Views
  • 3 replies
  • 0 likes

Student discount

I am a student in an institution in cape town where spotify has just come to but it won't register my institution I have tried the internative option of writing in the email address which is definitely right but tells me it is not valid . How do I co...

Newbie

I am a student in an institution in cape town where spotify has just come to but it won't register my institution I have tried the internative option of writing in the email address which is definite...

Maxim

Spotify Star

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Premium problem!

I bought student premium and ı paid.but ı havent still been premium for 4days.please can you help me

Casual Listener

I bought student premium and ı paid.but ı havent still been premium for 4days.please can you help me   <removed sensitive information>

Luke

Community Legend

1014 Views

7 replies

0 likes

  • 1014 Views
  • 7 replies
  • 0 likes

Pagamento effettuato sconto studenti

ciao a tutti!Sono uno studente universitario. Ho provato ad acquistare spotify student Premium ma dopo la pagina di pagamento non sono riuscito ad inserire alcun dato relativo ai miei studi! Allo stato risulto con account Free benché abbia ricevuto l...

Casual Listener

ciao a tutti! Sono uno studente universitario. Ho provato ad acquistare spotify student Premium ma dopo la pagina di pagamento non sono riuscito ad inserire alcun dato relativo ai miei studi! Allo s...

Alex27riva

Newbie

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Account premium studente non funzionante

Questa sera ho sottoscritto l'abbonamento premium studente a Spotify, ho inserito i vari dati richiesti e ho fatto il log in alla pagina della mia università come richiesto. Quindi ho ricevuto il messagio che mi segnalava la spesa della tariffa da 4....

Newbie

Questa sera ho sottoscritto l'abbonamento premium studente a Spotify, ho inserito i vari dati richiesti e ho fatto il log in alla pagina della mia università come richiesto. Quindi ho ricevuto il mes...

gionobile01

Newbie

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Solved!! Premium para Universitários

Galera do spotify, seria legalzão se tivesse como pagar o premium para universitários com boleto bancário, porque nem todo estudante possui cartão de crédito.

Visitor

Galera do spotify, seria legalzão se tivesse como pagar o premium para universitários com boleto bancário, porque nem todo estudante possui cartão de crédito.

Bittencourt

Spotify Star

991 Views

3 replies

1 likes

  • 991 Views
  • 3 replies
  • 1 likes

Desconto Estudante

Houve alguma mudança na cobrança da taxa para estudantes universitários, até então de 8,50? Fui atualizar meus dados de pagamento e o site informou que eu passarei a pagar 16,90 a partir de 28 de abril. Alguém tem ideia do porquê?

Newbie

Houve alguma mudança na cobrança da taxa para estudantes universitários, até então de 8,50? Fui atualizar meus dados de pagamento e o site informou que eu passarei a pagar 16,90 a partir de 28 de abr...

Bittencourt

Spotify Star

344 Views

1 replies

0 likes

Student
  • 344 Views
  • 1 replies
  • 0 likes

Spotify universitário

Ontem (28/03/2018) assinei Spotify premium universitário. Enviei meus documentos que comprovam que sou estudante, porém o Spotify me cobrou e não liberou o serviço. Como proceder ?

Newbie

Ontem (28/03/2018) assinei Spotify premium universitário. Enviei meus documentos que comprovam que sou estudante, porém o Spotify me cobrou e não liberou o serviço. Como proceder ? 

Bittencourt

Spotify Star

510 Views

1 replies

0 likes

Student
  • 510 Views
  • 1 replies
  • 0 likes

Student discount

I just got an email that said that I was excepted and eligible for student discounts and that I could login and start listening to add free music and I could download music and listen off-line. I logged in on the app and it’s still saying that I only...

Regular

I just got an email  that said that I was excepted and eligible for student discounts and that I could login and start listening to add free music and I could download music and listen off-line....

user-removed

Not applicable

1535 Views

12 replies

0 likes

  • 1535 Views
  • 12 replies
  • 0 likes

Student discount US citizen while studying online at Australian university

Hi,How can I take advantage of the student disount while being enrolled full time at an australian university and living in California? Could I use my paypal from australia? Regards,renate

Newbie

Hi, How can I take advantage of the student disount while being enrolled full time at an australian university and living in California? Could I use my paypal from australia?    Regard...

Maxim

Spotify Star

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Solved!! Premium version for students

I paid money for the premium version, then I could not confirm that I was a student, because there was not one in the list of proposed educational institutions. I interrupted the confirmation, but the money had already been withdrawn, and the premium...

Newbie

I paid money for the premium version, then I could not confirm that I was a student, because there was not one in the list of proposed educational institutions. I interrupted the confirmation, but th...

Maxim

Spotify Star

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes