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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9039 Views

5 replies

0 likes

Premium for Students
  • 9039 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13795 Views

10 replies

2 likes

Premium for Students
  • 13795 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23530 Views

11 replies

1 likes

Premium for Students
  • 23530 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167359 Views

110 replies

148 likes

Premium for Students
  • 167359 Views
  • 110 replies
  • 148 likes

Charged twice- how do I ask for refund?

I signed up for Spotify premium A few years ago for the $5 student special. Now I wanted to upgrade to Spotify premium and Hulu for $10 but I’m being charged twice for both... how do I ask for refund on the $5?

Newbie

I signed up for Spotify premium A few years ago for the $5 student special. Now I wanted to upgrade to Spotify premium and Hulu for $10 but I’m being charged twice for both... how do I ask for refund...

Luke

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Solved!! Globe load to pay for Student Discount

Payment options are very limited to pay for Student Discount given that most students don't own a credit card. I was hoping to pay for the Student Discount using Globe load which is a payment method available for Regular Premium but not for Student D...

Casual Listener

Payment options are very limited to pay for Student Discount given that most students don't own a credit card. I was hoping to pay for the Student Discount using Globe load which is a payment m...

percyykim

Newbie

25895 Views

4 replies

0 likes

  • 25895 Views
  • 4 replies
  • 0 likes

Solved!! I haven't deal for subscription but already charged

Hey, I was take a look at spotify for student, i fill up payment form with my visa data. I have not done a subscription but i have charged spotify for student twice at the same time. I want my money back.

Casual Listener

Hey, I was take a look at spotify for student, i fill up payment form with my visa data. I have not done a subscription but i have charged spotify for student twice at the same time. I want my money ...

Maxim

Spotify Star

657 Views

3 replies

0 likes

  • 657 Views
  • 3 replies
  • 0 likes

Student discount

I am a student in an institution in cape town where spotify has just come to but it won't register my institution I have tried the internative option of writing in the email address which is definitely right but tells me it is not valid . How do I co...

Newbie

I am a student in an institution in cape town where spotify has just come to but it won't register my institution I have tried the internative option of writing in the email address which is definite...

Maxim

Spotify Star

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Premium problem!

I bought student premium and ı paid.but ı havent still been premium for 4days.please can you help me

Casual Listener

I bought student premium and ı paid.but ı havent still been premium for 4days.please can you help me   <removed sensitive information>

Luke

Community Legend

1010 Views

7 replies

0 likes

  • 1010 Views
  • 7 replies
  • 0 likes

Pagamento effettuato sconto studenti

ciao a tutti!Sono uno studente universitario. Ho provato ad acquistare spotify student Premium ma dopo la pagina di pagamento non sono riuscito ad inserire alcun dato relativo ai miei studi! Allo stato risulto con account Free benché abbia ricevuto l...

Casual Listener

ciao a tutti! Sono uno studente universitario. Ho provato ad acquistare spotify student Premium ma dopo la pagina di pagamento non sono riuscito ad inserire alcun dato relativo ai miei studi! Allo s...

Alex27riva

Newbie

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Account premium studente non funzionante

Questa sera ho sottoscritto l'abbonamento premium studente a Spotify, ho inserito i vari dati richiesti e ho fatto il log in alla pagina della mia università come richiesto. Quindi ho ricevuto il messagio che mi segnalava la spesa della tariffa da 4....

Newbie

Questa sera ho sottoscritto l'abbonamento premium studente a Spotify, ho inserito i vari dati richiesti e ho fatto il log in alla pagina della mia università come richiesto. Quindi ho ricevuto il mes...

gionobile01

Newbie

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Solved!! Premium para Universitários

Galera do spotify, seria legalzão se tivesse como pagar o premium para universitários com boleto bancário, porque nem todo estudante possui cartão de crédito.

Visitor

Galera do spotify, seria legalzão se tivesse como pagar o premium para universitários com boleto bancário, porque nem todo estudante possui cartão de crédito.

Bittencourt

Spotify Star

986 Views

3 replies

1 likes

  • 986 Views
  • 3 replies
  • 1 likes

Desconto Estudante

Houve alguma mudança na cobrança da taxa para estudantes universitários, até então de 8,50? Fui atualizar meus dados de pagamento e o site informou que eu passarei a pagar 16,90 a partir de 28 de abril. Alguém tem ideia do porquê?

Newbie

Houve alguma mudança na cobrança da taxa para estudantes universitários, até então de 8,50? Fui atualizar meus dados de pagamento e o site informou que eu passarei a pagar 16,90 a partir de 28 de abr...

Bittencourt

Spotify Star

339 Views

1 replies

0 likes

Student
  • 339 Views
  • 1 replies
  • 0 likes

Spotify universitário

Ontem (28/03/2018) assinei Spotify premium universitário. Enviei meus documentos que comprovam que sou estudante, porém o Spotify me cobrou e não liberou o serviço. Como proceder ?

Newbie

Ontem (28/03/2018) assinei Spotify premium universitário. Enviei meus documentos que comprovam que sou estudante, porém o Spotify me cobrou e não liberou o serviço. Como proceder ? 

Bittencourt

Spotify Star

496 Views

1 replies

0 likes

Student
  • 496 Views
  • 1 replies
  • 0 likes

Student discount

I just got an email that said that I was excepted and eligible for student discounts and that I could login and start listening to add free music and I could download music and listen off-line. I logged in on the app and it’s still saying that I only...

Regular

I just got an email  that said that I was excepted and eligible for student discounts and that I could login and start listening to add free music and I could download music and listen off-line....

user-removed

Not applicable

1524 Views

12 replies

0 likes

  • 1524 Views
  • 12 replies
  • 0 likes

Student discount US citizen while studying online at Australian university

Hi,How can I take advantage of the student disount while being enrolled full time at an australian university and living in California? Could I use my paypal from australia? Regards,renate

Newbie

Hi, How can I take advantage of the student disount while being enrolled full time at an australian university and living in California? Could I use my paypal from australia?    Regard...

Maxim

Spotify Star

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
  • 0 likes

Solved!! Premium version for students

I paid money for the premium version, then I could not confirm that I was a student, because there was not one in the list of proposed educational institutions. I interrupted the confirmation, but the money had already been withdrawn, and the premium...

Newbie

I paid money for the premium version, then I could not confirm that I was a student, because there was not one in the list of proposed educational institutions. I interrupted the confirmation, but th...

Maxim

Spotify Star

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro de cuenta universitaria

Me he suscrito dos veces a la cuenta universitaria y las dos veces m ham hecho el cargo, ahora me responden que si paso el SheerID y que tengo que pagar ahora si. Pero ya me habian descontado de mi tarjeta !!! Que puedo hacer ?

Newbie

Me he suscrito dos veces a la cuenta universitaria y las dos veces m ham hecho el cargo, ahora me responden que si paso el SheerID y que tengo que pagar ahora si. Pero ya me habian descontado de mi t...

pork-attack

Newbie

490 Views

2 replies

0 likes

  • 490 Views
  • 2 replies
  • 0 likes

Spotify Student

I try to change my Spotify Premium to a Spotify Student. All options i get when trying to do so is cancel my account or to change it to a Pemium Family. What do i have to do to change it to Spotify Student. Thanks for your help!

Newbie

I try to change my Spotify Premium to a Spotify Student. All options i get when trying to do so is cancel my account or to change it to a Pemium Family.  What do i have to do to change it to Sp...

Robert_W

Community Legend

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Student Plan dropped

Hello, I just noticed that spotify ended my hulu+spotify subscription wihtout notice. I am currently still a student and want to know what can i do to get the subscription up and running again. PLEASE HELP

Newbie

Hello,    I just noticed that spotify ended my hulu+spotify subscription wihtout notice. I am currently still a student and want to know what can i do to get the subscription up and runni...

Robert_W

Community Legend

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Student premium billing issue

I am a student and subscribed to Spotify premium as such, but now I’m being charged the full price instead of 50%. Does the discount apply as long as I’m still a student? If so, how can I get my rate updated and reimbursed for when I was charged too ...

Newbie

I am a student and subscribed to Spotify premium as such, but now I’m being charged the full price instead of 50%. Does the discount apply as long as I’m still a student? If so, how can I get my...

Maxim

Spotify Star

347 Views

1 replies

0 likes

Student
  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution cobro injustificado

Ingresé la tarjeta para realizar el pago de spotify student, me realizó el conro de 49.90, tuve un problema con la computadora y cerro la ventana por lo que no pude llevar a cabo la verificación, quiero hace la verificación o que me regresen mi diner...

Casual Listener

Ingresé la tarjeta para realizar el pago de spotify student, me realizó el conro de 49.90, tuve un problema con la computadora y cerro la ventana por lo que  no pude llevar a cabo la verificació...

GreciaLorenaVal

Casual Listener

459 Views

2 replies

0 likes

  • 459 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Premium

I started an account for student premium but put the wrong school in and it still charged me and I’m nervous to put my card number in again because I don’t want to be charged twice. Will it charge me again if I try again??

Newbie

I started an account for student premium but put the wrong school in and it still charged me and I’m nervous to put my card number in again because I don’t want to be charged twice. Will it charge me...

MaríaCamila

Roadie

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I made a wrong purchase student

Need help, to cancel a purchase made and discounted on the credit card as a student.I relayed the purchase today how can I cancel and get the premium account ?

Casual Listener

Need help, to cancel a purchase made and discounted on the credit card as a student. I relayed the purchase today how can I cancel and get the premium account ?    

MaríaCamila

Roadie

527 Views

1 replies

0 likes

Student
  • 527 Views
  • 1 replies
  • 0 likes