Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Newbie
9661 Views
6 replies
0 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
15260 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
24668 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
169605 Views
110 replies
148 likes
Me he suscrito dos veces a la cuenta universitaria y las dos veces m ham hecho el cargo, ahora me responden que si paso el SheerID y que tengo que pagar ahora si. Pero ya me habian descontado de mi tarjeta !!! Que puedo hacer ?
Me he suscrito dos veces a la cuenta universitaria y las dos veces m ham hecho el cargo, ahora me responden que si paso el SheerID y que tengo que pagar ahora si. Pero ya me habian descontado de mi t...
Newbie
495 Views
2 replies
0 likes
I try to change my Spotify Premium to a Spotify Student. All options i get when trying to do so is cancel my account or to change it to a Pemium Family. What do i have to do to change it to Spotify Student. Thanks for your help!
I try to change my Spotify Premium to a Spotify Student. All options i get when trying to do so is cancel my account or to change it to a Pemium Family. What do i have to do to change it to Sp...
Community Legend
359 Views
1 replies
0 likes
Hello, I just noticed that spotify ended my hulu+spotify subscription wihtout notice. I am currently still a student and want to know what can i do to get the subscription up and running again. PLEASE HELP
Hello, I just noticed that spotify ended my hulu+spotify subscription wihtout notice. I am currently still a student and want to know what can i do to get the subscription up and runni...
Community Legend
367 Views
1 replies
0 likes
I am a student and subscribed to Spotify premium as such, but now I’m being charged the full price instead of 50%. Does the discount apply as long as I’m still a student? If so, how can I get my rate updated and reimbursed for when I was charged too ...
I am a student and subscribed to Spotify premium as such, but now I’m being charged the full price instead of 50%. Does the discount apply as long as I’m still a student? If so, how can I get my...
Spotify Star
347 Views
1 replies
0 likes
Ingresé la tarjeta para realizar el pago de spotify student, me realizó el conro de 49.90, tuve un problema con la computadora y cerro la ventana por lo que no pude llevar a cabo la verificación, quiero hace la verificación o que me regresen mi diner...
Ingresé la tarjeta para realizar el pago de spotify student, me realizó el conro de 49.90, tuve un problema con la computadora y cerro la ventana por lo que no pude llevar a cabo la verificació...
Casual Listener
467 Views
2 replies
0 likes
I started an account for student premium but put the wrong school in and it still charged me and I’m nervous to put my card number in again because I don’t want to be charged twice. Will it charge me again if I try again??
I started an account for student premium but put the wrong school in and it still charged me and I’m nervous to put my card number in again because I don’t want to be charged twice. Will it charge me...
Roadie
427 Views
1 replies
0 likes
Need help, to cancel a purchase made and discounted on the credit card as a student.I relayed the purchase today how can I cancel and get the premium account ?
Need help, to cancel a purchase made and discounted on the credit card as a student. I relayed the purchase today how can I cancel and get the premium account ?
Roadie
531 Views
1 replies
0 likes
Ho già l'abbonamento premium e voglio passare a quello scontato dello studenti ma mi fa nuovamente inserire la carta. Se la inserisco, il mio abbonamento premium si sostituisce o me lo fa pagare due volte? Grazie
Ho già l'abbonamento premium e voglio passare a quello scontato dello studenti ma mi fa nuovamente inserire la carta. Se la inserisco, il mio abbonamento premium si sostituisce o me lo fa pagare due ...
Community Legend
5814 Views
1 replies
0 likes
I changed my payment info for Spotify. And I have been paying for the student discount which includes Hulu and Spotify Premium. While my Spotify premium is working my Hulu account will not work.
I changed my payment info for Spotify. And I have been paying for the student discount which includes Hulu and Spotify Premium. While my Spotify premium is working my Hulu account will not work.
Community Legend
345 Views
1 replies
0 likes
I have problem with premium. I was writing a wrong e mail and if wrong account has premium(not mine) and i dont want pay this preimum ....how can i solve this problems I mean İ have problem with premium account , I attempted bought a student premium ...
I have problem with premium. I was writing a wrong e mail and if wrong account has premium(not mine) and i dont want pay this preimum ....how can i solve this problems I mean İ have problem wit...
Community Legend
430 Views
1 replies
0 likes
I tried to subscribe to the Student offer and I enter my card details. After entering my card details they need to do some verification and I don't want to wait for. I tried to subscribe to premium now and enter again my card details and it was succe...
I tried to subscribe to the Student offer and I enter my card details. After entering my card details they need to do some verification and I don't want to wait for. I tried to subscribe to pre...
Newbie
544 Views
3 replies
1 likes
I had normal spotify Premium for a while and then I cancelled It bcause of the money, then I Discovered the student. I am a student, I've sent documm and even connected on my campus wifi but appears a message saying that I have the offer already, but...
I had normal spotify Premium for a while and then I cancelled It bcause of the money, then I Discovered the student. I am a student, I've sent documm and even connected on my campus wifi but ap...
Not applicable
643 Views
3 replies
0 likes
Hi, my credit card shows that the fee was paid but when i log in my account shows itself as a fee pocket. Iwas paid gor premium packet for students. I am in a trouble. Please help me
Hi, my credit card shows that the fee was paid but when i log in my account shows itself as a fee pocket. Iwas paid gor premium packet for students. I am in a trouble. Please help me
Not applicable
400 Views
1 replies
0 likes
I tried to buy student spotify for 5 euros, but I’m just at high school... so, 5 euros lost from my bank account but I didn’t get this student spotify, how I can get my money back?
I tried to buy student spotify for 5 euros, but I’m just at high school... so, 5 euros lost from my bank account but I didn’t get this student spotify, how I can get my money back?
Spotify Star
632 Views
1 replies
0 likes
Am I obligated to be subscribed and pay for premium during those 12 months or I can cancel it and not pay at anytime?
Am I obligated to be subscribed and pay for premium during those 12 months or I can cancel it and not pay at anytime?
Newbie
660 Views
1 replies
0 likes
Hi, i'm a student in Belgium and i'm interested in spotify premium student plan, however i only have paypal. Is there a way i can select the student plan and pay with paypal. it's really annoying that students can only pay through visa/mastercard, wh...
...hat students can only pay through visa/mastercard, while 95% of the students can't even get access to a visa card. I hope i get a response soon. Kind Regards, Jerlag_01
Spotify Star
809 Views
3 replies
0 likes
Boa tarde!Fui renovar a conta para a universitária porem na hora que solicitou um comprovante de estudante, o meu celular não abriu a opção de carregar arquivo... já foi cobrado no meu cartão de crédito o valor e nao consigo voltar naquela pagina par...
Boa tarde! Fui renovar a conta para a universitária porem na hora que solicitou um comprovante de estudante, o meu celular não abriu a opção de carregar arquivo... já foi cobrado no meu cartão de cr...
Spotify Star
3807 Views
18 replies
1 likes
I have spotify student but for some reason I dont see the hulu activation link in my account page. what can i do?
I have spotify student but for some reason I dont see the hulu activation link in my account page. what can i do?
Not applicable
387 Views
1 replies
0 likes
I am a student at a university in a different state from which my parents live. I still go home for the holidays and breaks, but am about to graduate and move somewhere else permanently. I was going to purchase Spotify family for my parents (neither ...
I am a student at a university in a different state from which my parents live. I still go home for the holidays and breaks, but am about to graduate and move somewhere else permanently. I was going ...
Newbie
3401 Views
2 replies
0 likes
Hi, I am from the Netherlands and want to purchase an Premium account with student discount. However, I only saw the option 'pay with creditcard' on the screen. Why can't I pay with iDeal?
Hi, I am from the Netherlands and want to purchase an Premium account with student discount. However, I only saw the option 'pay with creditcard' on the screen. Why can't I pay with iDeal?
Composer
472 Views
1 replies
1 likes
