Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Student authentication

Student authentication

I cannot authenticate as a student as Spotify only considers my University as ONE Faculty and directly redirects me to the website of a Faculty that is not mine. If I search for my faculty, I can’t find it, only my university and I cannot authenticate as it redirects me to a website that is not from my Faculty. This is annoying as I used to have Spotify Premium Student as they would let me authenticate before. Please help. 

Reply
1 Reply

Hey @Isabelmoitinho ,

 

Thanks for coming to the Community.

 

As verification is done through SheerID, I'd recommend checking out to them: https://www.sheerid.com/spotify-student-support/ 🙂

Hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random