Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Studenten Rabatt & Unidaus

Studenten Rabatt & Unidaus

Ich möchte gerne meinen Premium Account wechseln zum Studentenacoount, jedoch studiere ich in den Niederlanden. Wenn ich auf der deutschen Unidays website nach meiner Universität suche, findet er diese nicht. Jetzt habe ich auf der herkömmlichen Unidays website das Land zu NL gewechselt und meine Universität gefunden und mich verifiziert, jedoch kann ich trotzdem nicht Spotify rabattiert erhalten.

 

Mit freundlichen Grüßen,

 

Luca 

Reply
5 Replies

Hey @LucaSofia1996, thanks for writing!

 

We hope you don't mind us replying in English. Don't worry, our customer support team could give you a hand with this in German.

 

You can get in touch with them here, or via social media channels on Facebook and Twitter.

 

They'll reply to your message as soon as possible.

 

Have an amazing day 🙂

Ich hab das selbe Problem, nur dass ich bei der Diploma Hochschule bin, ich kann keinen Unidays Account anlegen. Hilfe?

Hi there, @Florian_alb

 

Sorry for the delay!

 

Apologies for the reply in English. We also have German support via email at https://www.spotify.com/about-us/contact/contact-spotify-account/

 

In the meantime, we have some info here which might help:
https://support.spotify.com/account_payment_help/student_discount/student-discount/

 

Many thanks 🙂

/M

Ik ben een student en ik wil graag de studenten premium aanvragen voor 4,99 euro. Bij betalingen zie ik dat er om creditcard gegevens wordt gevraagd wat ik niet heb. Ik kan alleen IDEAL betalen. Hoe werkt dit dan?

Hi there, @naomng

 

Apologies for not getting back to you sooner.

 

Sorry also for the reply in English. We have Dutch support via email at https://www.spotify.com/about-us/contact/contact-spotify-account/

 

We'd recommend reaching out to the team there if possible, as they'll be able to better lend a hand 🙂

 

However, for more info on Student Discount, check out: https://support.spotify.com/account_payment_help/subscription_information/student-discount/ 
Once you head to the sign up page, the payment methods available for this offer will show.

 

Many thanks,

/M

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random