help

[ayenam]

Spoiler

I tried using student discount premium but i sent the wrong requirements then i tried it again and sent the right requirements,  then i realized that i paid twice bc i checked into my credit account. then spotify sent a reciept for one payment only. will spotify send me the reciept this month or next month?

[Maxim · Accepted solution]

Hey @ayenam,

It’s very likely just a pending charge if you haven’t received a receipt from Spotify via Email 🙂

A pending charge is a part of your bank or credit card company’s authorization process. When you submit a payment, they place a temporary authorization on the funds.

If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

[ayenam]

thanks, my credit line already texted me that my purchase has been refunded.. thanks again. happy holidays!

[Maxim]

Happy to hear that 🙂

Happy holidays!