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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

confusedstudent

Visitor

8718 Views

10 replies

1 likes

Premium for Students
  • 8718 Views
  • 10 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

134654 Views

98 replies

138 likes

Premium for Students
  • 134654 Views
  • 98 replies
  • 138 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31520 Views

19 replies

1 likes

Premium for Students
  • 31520 Views
  • 19 replies
  • 1 likes

Confirmação plano universitário

Oi, queria mudar meu plano para o plano univertário e para confirmação pediram que eu fizesse login no site da universidade mas não consegui abrir o link. Mandei então minha grade horária em pdf, é suficiente ou preciso mandar mais alguma coisa?

Newbie

Oi, queria mudar meu plano para o plano univertário e para confirmação pediram que eu fizesse login no site da universidade mas  não consegui abrir o link. Mandei então minha grade horária em pd...

Bittencourt

Spotify Star

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

Premium for Students Error

I am attempting to sign up for the spotify and hulu student plan and keep getting an error on the second page. The error reads "Oops! Something went wrong, please try again or check out our help area". Ive tried resubmitting the form, even waited sev...

Newbie

I am attempting to sign up for the spotify and hulu student plan and keep getting an error on the second page. The error reads "Oops! Something went wrong, please try again or check out our help area...

user-removed

Not applicable

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Student discount from south korea

Hello, I am in new zealand but from South Korea.I am temporary absent now and my school is in South Korea.I want to get a student discount but there is no option to select my country.Is there any way to get the discount?

Newbie

Hello, I am in new zealand but from South Korea. I am temporary absent now and my school is in South Korea. I want to get a student discount but there is no option to select my country. Is there a...

Maxim

Spotify Star

1183 Views

1 replies

0 likes

  • 1183 Views
  • 1 replies
  • 0 likes

STUDENTS DISCOUNT GONE WRONG, NEED HELP

Ciao, nel sottoscrivere l'abbonamento per studenti a 4,99euro come prima cosa mi chiedeva di inserire i dati della mia carta di credito SENZA prelevare alcuna cifra, il prelievo sarebbe avvenuto solo dopo aver inserito i miei dati universitari. Purtr...

Newbie

Ciao, nel sottoscrivere l'abbonamento per studenti a 4,99euro come prima cosa mi chiedeva di inserire i dati della mia carta di credito SENZA prelevare alcuna cifra, il prelievo sarebbe avvenuto solo...

169 Views

0 replies

0 likes

  • 169 Views
  • 0 replies
  • 0 likes

Srudent discount failure

I got charged the 9.99 (plus tax) after hitting cancel and change subscription at the end of changing my payment method. I am a student and I was trying to get the student discount, and I don't want to be charged twice. Please help, just want to subs...

Newbie

I got charged the 9.99 (plus tax) after hitting cancel and change subscription at the end of changing my payment method.  I am a student and I was trying to get the student discount, and I don't...

235 Views

0 replies

0 likes

  • 235 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify premium for students problem

I signed up to spotify student TWO times, so i think now spotify is trying to charge me twice cause of that mistake... i paid my subscription once but now it says that i haven' paid at all and that my payment method should be changed, hence the secon...

Casual Listener

I signed up to spotify student TWO times, so i think now spotify is trying to charge me twice cause of that mistake... i paid my subscription once but now it says that i haven' paid at all and that m...

tianyu1994

Casual Listener

308 Views

2 replies

0 likes

  • 308 Views
  • 2 replies
  • 0 likes

Problem with Student Discounts Italy

Dear Spoty, I joined the account Student Discout. I have correctly submitted the data to check my status as a student but I did not receive any confirmation emails for viewing. I know it takes a couple of days, but is it possible that you take out cr...

Newbie

Dear Spoty,  I joined the account Student Discout. I have correctly submitted the data to check my status as a student but I did not receive any confirmation emails for viewing. I know it ...

202 Views

0 replies

0 likes

  • 202 Views
  • 0 replies
  • 0 likes

Me hicieron el cargo 3 veces y no soy premium

Hace una semana que tramite mi inscripción para Universisty Plan, pero se hicieron 2 cargos a mi tarjeta aunque en mi estado de cuenta de Spotify no aparecen los cargos.Por otro lado cuado entro en el link de confirmación de SheerID sale el compilado...

Regular

Hace una semana que tramite mi inscripción para Universisty Plan, pero se hicieron 2 cargos a mi tarjeta aunque en mi estado de cuenta de Spotify no aparecen los cargos. Por otro lado cuado entro en...

698 Views

0 replies

0 likes

  • 698 Views
  • 0 replies
  • 0 likes

Desconto para universitários

Quanto tempo demora para ser validado o desconto universitário?Depois que solicitei o desconto,deveria receber alguma coisa no meu e-mail?

Newbie

Quanto tempo demora para ser validado o desconto universitário?Depois que solicitei o desconto,deveria receber alguma coisa no meu e-mail?

246 Views

0 replies

0 likes

  • 246 Views
  • 0 replies
  • 0 likes

Studirabatt bei Auslandsaufenthalt

Hallo,ich bin zur Zeit für ein Praktikum im Ausland, also immer noch an meiner deutschen Hochschule immatrikuliert und habe auch dort meinen festen Wohnsitz. Um auch auf Reisen Musik zuhören, habe ich nun ein Upgrade auf Premium durchgeführt. Nun sch...

Newbie

Hallo, ich bin zur Zeit für ein Praktikum im Ausland, also immer noch an meiner deutschen Hochschule immatrikuliert und habe auch dort meinen festen Wohnsitz. Um auch auf Reisen Musik zuhören, habe ...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Descuento a estudiantes

Verificaron que mi cuenta fuera para estudiantes y fue aceptada, hicieron el cargo a la tarjeta pero cuando entro a la cuenta me dice que no soy premium. Vuelvo a entrar en el correo que enviaron y dice que mi tarjeta tuvo un problema pero no sé hizo...

Newbie

Verificaron que mi cuenta fuera para estudiantes y fue aceptada, hicieron el cargo a la tarjeta pero cuando entro a la cuenta me dice que no soy premium.  Vuelvo a entrar en el correo que envia...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Spotify for students is not working but I paid it week ago

Hey guys I have a huge problem with my Spotify. I started Spotify for students more than week ago . I was positive verified by sheerID and I paid money. Right now Spotify wants me to pay one more time ( it is like they don’t see that I have already p...

Newbie

Hey guys I have a huge problem with my Spotify. I  started Spotify for students more than week ago . I was positive verified by sheerID and I paid money. Right now Spotify wants me to pay o...

706 Views

0 replies

0 likes

Help
Poland
student discount Europe
  • 706 Views
  • 0 replies
  • 0 likes

Student status not recognized

Hello,I've been in class at FSCJ since September, and my student status is not being recognized by whatever system is checking. I can provide proof to a consultant. Meanwhile, my bank account has pending charges and my spotify account remains under f...

Casual Listener

Hello, I've been in class at FSCJ since September, and my student status is not being recognized by whatever system is checking. I can provide proof to a consultant. Meanwhile, my bank account has p...

baileighjane

Casual Listener

345 Views

2 replies

0 likes

  • 345 Views
  • 2 replies
  • 0 likes

Premium for students

ho scaricato premium students, mi è arrivata l'email di conferma ma se accedo sia dal pc sia dal telefono mi risulta che l'abbonamento premium non sia attivo. Ho provato a disconnettermi e riaccedere più volte ma non cambia nulla.

Newbie

ho scaricato premium students, mi è arrivata l'email di conferma ma se accedo sia dal pc sia dal telefono mi risulta che l'abbonamento premium non sia attivo. Ho provato a disconnettermi e r...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Superuser Contribution Student Subscripton

I am trying to Upgrade to student Subscription but it keeps saying the form is expired?

Newbie

I am trying to Upgrade to student Subscription but it keeps saying the form is expired?

Daisy

Spotify Legend

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

More money was taken out of my account than what I agreed on

Hey Spotify! I'm a student in college and have enjoyed using y'all services for a while now. However, I am/was on the hulu/spotify bundle for the student plan and about $10 was charged to my account for this month. Can you please explain to me why? S...

Newbie

Hey Spotify!    I'm a student in college and have enjoyed using y'all services for a while now. However, I am/was on the hulu/spotify bundle for the student plan and about $10 was charged...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Cuándo me harán el reembolso de lo que cobraron?

Hay ya demasiadas preguntas sobre lo mismo y ninguna respuesta concreta. Nos hacen el cobro de spotify universitarios, y no nos dan el servicio, no nos regresan el dinero y no nos dicen cuando lo harán. No tiene sentido hacer el cobro si no recibimos...

Newbie

Hay ya demasiadas preguntas sobre lo mismo y ninguna respuesta concreta. Nos hacen el cobro de spotify universitarios, y no nos dan el servicio, no nos regresan el dinero y no nos dicen cuando lo har...

1283 Views

0 replies

0 likes

  • 1283 Views
  • 0 replies
  • 0 likes

Premium account

Hi everybody, i need some help, i’m having some problems regarding my premium account for students, i had all my music on my previous phone, now i bought a new one and it doesn’t let me use my premium account, stating that i have a free account.. so ...

Visitor

Hi everybody, i need some help, i’m having some problems regarding my premium account for students, i had all my music on my previous phone, now i bought a new one and it doesn’t let me use my p...

Luke

Spotify Star

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Spotify tool my money but didnt give mee premium

Hi, i live in Finland and i tried to buy premium with student discound, but i didnt get the premium and i got charged of two spotify premiums?

Newbie

Hi, i live in Finland and i tried to buy premium with student discound, but i didnt get the premium and i got charged of two spotify premiums?

Dahmind

Casual Listener

309 Views

1 replies

1 likes

  • 309 Views
  • 1 replies
  • 1 likes

spotify for students

I tried to make spotify premium for the students but despite being credited the amount does not turn out to be my premium account

Newbie

I tried to make spotify premium for the students but despite being credited the amount does not turn out to be my premium account

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes