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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10657 Views

6 replies

1 likes

Premium for Students
  • 10657 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

17224 Views

10 replies

2 likes

Premium for Students
  • 17224 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

26325 Views

11 replies

1 likes

Premium for Students
  • 26325 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

172559 Views

110 replies

148 likes

Premium for Students
  • 172559 Views
  • 110 replies
  • 148 likes

Como conseguir reembolso por plano estudante que ja foi descontado na conta?

Tentei assinar o plano de estudante mas antes de preencher o formulario resolvi nao ia assinar o plano, mas acabou descontando da minha conta ja, tem alguma forma de conseguir reembolso?

Newbie

Tentei assinar o plano de estudante mas antes de preencher o formulario resolvi nao ia assinar o plano, mas acabou descontando da minha conta ja, tem alguma forma de conseguir reembolso?

Bittencourt

Spotify Star

802 Views

1 replies

0 likes

ajuda
estudante
Other
reembolso
  • 802 Views
  • 1 replies
  • 0 likes

plano para estudante nao entrou

Entao.. Faz mais ou menos duas semanas que eu contratei o servico premium com desconto para estudantes (fiz tudo pelo computador mesmo) e ate hoje estou com a versao free e sem nenhuma noticia sobre a minha solicitacao de desconto. Sei que tem ate 28...

Newbie

Entao.. Faz mais ou menos duas semanas que eu contratei o servico premium com desconto para estudantes (fiz tudo pelo computador mesmo) e ate hoje estou com a versao free e sem nenhuma noticia sobre ...

Bittencourt

Spotify Star

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

documents

Hi good evening I have to send the file proof that I am a student, but I accidentally closed my aappp at the time of sending the document. It happens that the amount has already been deducted from my credit card, how should I proceed?

Newbie

Hi good evening I have to send the file proof that I am a student, but I accidentally closed my aappp at the time of sending the document.  It happens that the amount has already been deducted f...

Maxim

Spotify Star

618 Views

1 replies

0 likes

documents
Student
  • 618 Views
  • 1 replies
  • 0 likes

Solved!! Got charged twice for just putting my card

I put in my card to see the colleges and universities and well I got charged twice $12 gone down can you refund it to me?

Newbie

I put in my card to see the colleges and universities and well I got charged twice $12 gone down can you refund it to me?

Maxim

Spotify Star

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Only pay with creditcard

Hi,I am a student who is having a premium account. I just saw that i can get a discount as a student, but you can only pay with a creditcard. I don't have one and i can pay my premium account with my normal bank, why not the premium student account? ...

Newbie

Hi, I am a student who is having a premium account. I just saw that i can get a discount as a student, but you can only pay with a creditcard. I don't have one and i can pay my premium account with ...

Maxim

Spotify Star

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Unidays redeem code linked to a different Spotify account

I'm trying to redeem my UniDays 50% student discount code, but every time I do, I get the following error message: "Your student credentials are already associated with another Spotify account." I think this must have happened when I recently changed...

Newbie

I'm trying to redeem my UniDays 50% student discount code, but every time I do, I get the following error message: "Your student credentials are already associated with another Spotify account." &nb...

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Student discount expired

Hi, I used to have Spotify Premium with the student discount. But for this month my account changed to the normal account and Spotify charged me the full price. But I'm still a Student. Therefore I would like to change it back to an account with the ...

Newbie

Hi,   I used to have Spotify Premium with the student discount. But for this month my account changed to the normal account and Spotify charged me the full price. But I'm still a Student. Ther...

301 Views

0 replies

1 likes

  • 301 Views
  • 0 replies
  • 1 likes

How do I add an Australian School?

Wanting to get student premium but cant find my school on the list? Is there somewhere that you can add your school?

Newbie

Wanting to get student premium but cant find my school on the list?  Is there somewhere that you can add your school?

Maxim

Spotify Star

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Student Discount

My question is, if I am a student and I can get the discount, can I still get the .99 cents for 3 months deal? I am just about to get spotify premium. Please help. Thank you!

Newbie

My question is, if I am a student and I can get the discount, can I still get the .99  cents for 3 months deal? I am just about to get spotify premium. Please help. Thank you!

Maxim

Spotify Star

404 Views

1 replies

0 likes

Student
  • 404 Views
  • 1 replies
  • 0 likes

Hulu/Spotify was working but now isnt

I have the hulu/spotify student discount and it's been working until today when I got billed again. Spotify took the money out of my account, but they unsubscribed me from hulu. I called hulu and they said spotify unsubscribed me. What do i do?

Casual Listener

I have the hulu/spotify student discount and it's been working until today when I got billed again. Spotify took the money out of my account, but they unsubscribed me from hulu. I called hulu and the...

484 Views

0 replies

0 likes

  • 484 Views
  • 0 replies
  • 0 likes

Student premium won't work and now nor I'll Spotify.

Hi,I just subscribed to student premium on Spotify but despite having the receipt and my online page saying I have this subscription my Spotify app won't allow me to use premium. In fact t my app has gone to complete melt down slipping four songs but...

Newbie

Hi, I just subscribed to student premium on Spotify but despite having the receipt and my online page saying I have this subscription my Spotify app won't allow me to use premium. In fact t my app h...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

student discount

Hello! I just updated my account to a premium student one. They have debited the money from my account. Then they say I have to proof that i am student but i cannot do it!

Newbie

Hello!    I just updated my account to a premium student one. They have debited the money from my account. Then they say I have to proof that i am student but i cannot do it!

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

Stole my money

Spotify charged me the 4.99 for the student premium Spotify/regular Hulu combo pack. Yet, I have no access to either. Of course they don't have a customer friendly way of support to find out what is going on. I feel like I've been robbed.

Newbie

Spotify charged me the 4.99 for the student premium Spotify/regular Hulu combo pack. Yet, I have no access to either. Of course they don't have a customer friendly way of support to find out what is ...

Lorenafg

Newbie

550 Views

3 replies

1 likes

  • 550 Views
  • 3 replies
  • 1 likes

card number

I want to upgrade my account to one with student discount. But when I try to do that, they ask me my card-number. I live in Holland, and my card-number has an "X" in it. But I cant write any letters there, only numbers. So what should I do?

Newbie

I want to upgrade my account to one with student discount. But when I try to do that, they ask me my card-number. I live in Holland, and my card-number has an "X" in it. But I cant write any letters ...

Maxim

Spotify Star

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Solved!! After a week, no response for my student verification

So exactly a week ago I applied for the Student Premium account and sent the documents to prove that I'm actually a student. I was charged 4,99€ as expected and I sat back waiting for the confirmation email. After a week, I've got no response, so I'm...

Regular

So exactly a week ago  I applied for the Student Premium account and sent the documents to prove that I'm actually a student. I was charged 4,99€ as expected and I sat back waiting for the confi...

eclank

Regular

1005 Views

3 replies

0 likes

  • 1005 Views
  • 3 replies
  • 0 likes

Using the student discount Abroad

Hi guys, I am currently studying in Argentina (semester abroad, but I am enrolled in a german University). Since some weeks I cannot use anymore my student discount for spotify premium. On the webpage they say it should work also in another country i...

Newbie

Hi guys, I am currently studying in Argentina (semester abroad, but I am enrolled in a german University). Since some weeks I cannot use anymore my student discount for spotify premium. On the webpag...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

English student discount

i can't choose England or United Kingdom as a country on SheerID in order to benefit from the discount but my uni is in england. How do I do ??

Newbie

i can't choose England or United Kingdom as a country on SheerID in order to benefit from the discount but my uni is in england. How do I do ?? 

363 Views

0 replies

1 likes

  • 363 Views
  • 0 replies
  • 1 likes

Student scription

I attend Arizona State University but its saying Im not verified and cant get the discount. Any help?

Newbie

I attend Arizona State University but its saying Im not verified and cant get the discount.  Any help? 

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

Problem with tha payment and the student premium

Hello! I tried to get the student discount, but I got charged twice and eventually I didn't get the premium, I couldn't verify my student identity. Can you help me? thanks a lot!

Newbie

Hello! I tried to get the student discount, but I got charged twice and eventually I didn't get the premium, I couldn't verify my student identity. Can you help me? thanks a lot! 

dose_cola

Newbie

732 Views

5 replies

2 likes

  • 732 Views
  • 5 replies
  • 2 likes

Premium for Students does not have my highschool

SheerID does not have my highschool name, and spotify has taken money away from my account, and I cannot complete the transaction. How can I cancel? Or add my highschool?

Newbie

SheerID does not have my highschool name, and spotify has taken money away from my account, and I cannot complete the transaction. How can I cancel? Or add my highschool?

LeoRager

Community Legend

436 Views

2 replies

0 likes

  • 436 Views
  • 2 replies
  • 0 likes