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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9196 Views

5 replies

0 likes

Premium for Students
  • 9196 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14220 Views

10 replies

2 likes

Premium for Students
  • 14220 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23783 Views

11 replies

1 likes

Premium for Students
  • 23783 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167884 Views

110 replies

148 likes

Premium for Students
  • 167884 Views
  • 110 replies
  • 148 likes

How do I add an Australian School?

Wanting to get student premium but cant find my school on the list? Is there somewhere that you can add your school?

Newbie

Wanting to get student premium but cant find my school on the list?  Is there somewhere that you can add your school?

Maxim

Spotify Star

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Student Discount

My question is, if I am a student and I can get the discount, can I still get the .99 cents for 3 months deal? I am just about to get spotify premium. Please help. Thank you!

Newbie

My question is, if I am a student and I can get the discount, can I still get the .99  cents for 3 months deal? I am just about to get spotify premium. Please help. Thank you!

Maxim

Spotify Star

389 Views

1 replies

0 likes

Student
  • 389 Views
  • 1 replies
  • 0 likes

Hulu/Spotify was working but now isnt

I have the hulu/spotify student discount and it's been working until today when I got billed again. Spotify took the money out of my account, but they unsubscribed me from hulu. I called hulu and they said spotify unsubscribed me. What do i do?

Casual Listener

I have the hulu/spotify student discount and it's been working until today when I got billed again. Spotify took the money out of my account, but they unsubscribed me from hulu. I called hulu and the...

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes

Student premium won't work and now nor I'll Spotify.

Hi,I just subscribed to student premium on Spotify but despite having the receipt and my online page saying I have this subscription my Spotify app won't allow me to use premium. In fact t my app has gone to complete melt down slipping four songs but...

Newbie

Hi, I just subscribed to student premium on Spotify but despite having the receipt and my online page saying I have this subscription my Spotify app won't allow me to use premium. In fact t my app h...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

student discount

Hello! I just updated my account to a premium student one. They have debited the money from my account. Then they say I have to proof that i am student but i cannot do it!

Newbie

Hello!    I just updated my account to a premium student one. They have debited the money from my account. Then they say I have to proof that i am student but i cannot do it!

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

Stole my money

Spotify charged me the 4.99 for the student premium Spotify/regular Hulu combo pack. Yet, I have no access to either. Of course they don't have a customer friendly way of support to find out what is going on. I feel like I've been robbed.

Newbie

Spotify charged me the 4.99 for the student premium Spotify/regular Hulu combo pack. Yet, I have no access to either. Of course they don't have a customer friendly way of support to find out what is ...

Lorenafg

Newbie

541 Views

3 replies

1 likes

  • 541 Views
  • 3 replies
  • 1 likes

card number

I want to upgrade my account to one with student discount. But when I try to do that, they ask me my card-number. I live in Holland, and my card-number has an "X" in it. But I cant write any letters there, only numbers. So what should I do?

Newbie

I want to upgrade my account to one with student discount. But when I try to do that, they ask me my card-number. I live in Holland, and my card-number has an "X" in it. But I cant write any letters ...

Maxim

Spotify Star

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Solved!! After a week, no response for my student verification

So exactly a week ago I applied for the Student Premium account and sent the documents to prove that I'm actually a student. I was charged 4,99€ as expected and I sat back waiting for the confirmation email. After a week, I've got no response, so I'm...

Regular

So exactly a week ago  I applied for the Student Premium account and sent the documents to prove that I'm actually a student. I was charged 4,99€ as expected and I sat back waiting for the confi...

eclank

Regular

974 Views

3 replies

0 likes

  • 974 Views
  • 3 replies
  • 0 likes

Using the student discount Abroad

Hi guys, I am currently studying in Argentina (semester abroad, but I am enrolled in a german University). Since some weeks I cannot use anymore my student discount for spotify premium. On the webpage they say it should work also in another country i...

Newbie

Hi guys, I am currently studying in Argentina (semester abroad, but I am enrolled in a german University). Since some weeks I cannot use anymore my student discount for spotify premium. On the webpag...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
  • 0 likes

English student discount

i can't choose England or United Kingdom as a country on SheerID in order to benefit from the discount but my uni is in england. How do I do ??

Newbie

i can't choose England or United Kingdom as a country on SheerID in order to benefit from the discount but my uni is in england. How do I do ?? 

354 Views

0 replies

1 likes

  • 354 Views
  • 0 replies
  • 1 likes

Student scription

I attend Arizona State University but its saying Im not verified and cant get the discount. Any help?

Newbie

I attend Arizona State University but its saying Im not verified and cant get the discount.  Any help? 

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
  • 0 likes

Problem with tha payment and the student premium

Hello! I tried to get the student discount, but I got charged twice and eventually I didn't get the premium, I couldn't verify my student identity. Can you help me? thanks a lot!

Newbie

Hello! I tried to get the student discount, but I got charged twice and eventually I didn't get the premium, I couldn't verify my student identity. Can you help me? thanks a lot! 

dose_cola

Newbie

718 Views

5 replies

2 likes

  • 718 Views
  • 5 replies
  • 2 likes

Premium for Students does not have my highschool

SheerID does not have my highschool name, and spotify has taken money away from my account, and I cannot complete the transaction. How can I cancel? Or add my highschool?

Newbie

SheerID does not have my highschool name, and spotify has taken money away from my account, and I cannot complete the transaction. How can I cancel? Or add my highschool?

LeoRager

Community Legend

430 Views

2 replies

0 likes

  • 430 Views
  • 2 replies
  • 0 likes

Solved!! 3 months trial AND student discount

Hi,i know this topic has already been discussed here and here, but since this posts are from 2014 and 2015 I was wondering if the solution is still the same?Can i use a 3 months trial for 0,99€ and then switch to a student discount? Thanks a lot in a...

Casual Listener

Hi, i know this topic has already been discussed here and here, but since this posts are from 2014 and 2015 I was wondering if the solution is still the same? Can i use a 3 months trial for 0,99€ a...

kathipos

Casual Listener

1086 Views

4 replies

0 likes

Student
  • 1086 Views
  • 4 replies
  • 0 likes

Desconto estudante em Portugal para estudantes sem ser do ensino superior

Bom diaTenho lido noticias em Portugal que o spotity permitiria descontos para estudantes que nao fossem do ensino superior.Essas noticias referem que o desconto seria para estudantes do ensino basico ao superior...Contudo na pagina do spotify fala a...

Newbie

Bom dia Tenho lido noticias em Portugal que o spotity permitiria descontos para estudantes que nao fossem do ensino superior. Essas noticias referem que o desconto seria para estudantes do ensino b...

Bittencourt

Spotify Star

5509 Views

1 replies

0 likes

Desconto estudantes
  • 5509 Views
  • 1 replies
  • 0 likes

Standart account to student account

Hi how can I change my standart account to student account please?

Newbie

Hi how can I change my standart account to student account please?

337 Views

0 replies

0 likes

Student
  • 337 Views
  • 0 replies
  • 0 likes

Superuser Contribution Charged twice in a month

I actived the student subscripion and i notice that Spotify charged twice the amount (as if it was the full premium) the weird thing is that Spotify charged as two transactions, i ask you guys to please give back the money of one of them, cause it sa...

Regular

...lease give back the money of one of them, cause it says that it is the students plan but u charged the double. Thank you for your attention.  I noticed that this been happening a lot.

Vshg

Regular

607 Views

3 replies

0 likes

  • 607 Views
  • 3 replies
  • 0 likes

Zahlungsmethoden bei Inanspruchnahme des Studentenrabatts

Hallo, ich nutze Spotify Premium und habe als Zahlungsmethode die SOFORTÜberweisung gewählt. Nun wollte ich den Studentenrabatt aktivieren, aber dort werden nur PayPal, Klarna und Kreditkarte angeboten. Hat das einen bestimmten Grund? Freundliche Grü...

Newbie

Hallo,   ich nutze Spotify Premium und habe als Zahlungsmethode die SOFORTÜberweisung gewählt. Nun wollte ich den Studentenrabatt aktivieren, aber dort werden nur PayPal, Klarna und Kreditkart...

Rebz

Casual Listener

4430 Views

4 replies

0 likes

  • 4430 Views
  • 4 replies
  • 0 likes

Student discount not working

Hi! I tried to sign up for the student discount, and got a verification mail:"You're verified!We verified that you're enrolled in an accredited college or university, which means Premium for Students is but a few clicks away. Go back to Spotify to co...

Newbie

...remium for Students is but a few clicks away. Go back to Spotify to complete your purchase."   But how do I do these "few clicks"?    If I click "get discount" on spotify.com they w...

411 Views

0 replies

1 likes

Student
  • 411 Views
  • 0 replies
  • 1 likes

Superuser Contribution Charged full price instead of student

I've had spotify for a while but not a year and for some reason in november I was charged 9.99 not 4.99 as advertised when I signed up for student premium. How can I get my money back & make sure it doesn't happen this month too? nevermind - I sorted...

Newbie

I've had spotify for a while but not a year and for some reason in november I was charged 9.99 not 4.99 as advertised when I signed up for student premium. How can I get my money back & make sure...

Jack

Roadie

618 Views

1 replies

0 likes

Student
  • 618 Views
  • 1 replies
  • 0 likes