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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8609 Views

5 replies

0 likes

Premium for Students
  • 8609 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

12493 Views

10 replies

2 likes

Premium for Students
  • 12493 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

22801 Views

11 replies

1 likes

Premium for Students
  • 22801 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

165955 Views

110 replies

148 likes

Premium for Students
  • 165955 Views
  • 110 replies
  • 148 likes

Student Verification

I've had my subscription payment failed. Now, my account has reverted over to regular Premium and I can't reverify as a Student,because the site says that I'm already verified. What do I do?

Casual Listener

I've had my subscription payment failed. Now, my account has reverted over to regular Premium and I can't reverify as a Student,because the site says that I'm already verified.   What do I do?

LeoRager

Community Legend

1045 Views

3 replies

0 likes

  • 1045 Views
  • 3 replies
  • 0 likes

VERIFIED but the link to complete the purchase takes me somewhere else.

Hi recently applied for the student discount and I have received the email stating I have been verified by SheerID. But the link provided in the email takes me only to this link. https://www.spotify.com/au/student/ Is this were it is ment to take me ...

Casual Listener

Hi    recently applied for the student discount and I have received the email stating I have been verified by SheerID. But the link provided in the email takes me only to this link. &nbs...

marianazima

Newbie

5041 Views

6 replies

1 likes

  • 5041 Views
  • 6 replies
  • 1 likes

Student Subscription Paid by Skrill cc, is it possible?

Hi, I tried to upgrade my Spotify for Student Subscriptions using my Skrill credit card. It doesn't work, it said that 'Your card comes from a country where Spotify has not yet been launched.' how's it possible? I live in Netherland and I bought the ...

Newbie

Hi, I tried to upgrade my Spotify for Student Subscriptions using my Skrill credit card. It doesn't work, it said that 'Your card comes from a country where Spotify has not yet been launched.'  ...

450 Views

0 replies

0 likes

  • 450 Views
  • 0 replies
  • 0 likes

Canadian Student Discount

can't get spotify discount when I live in quebec but study in ottawa, ON which is completly stupid. why does the rest of the country have it but not us.

Newbie

can't get spotify discount when I live in quebec but study in ottawa, ON which is completly stupid. why does the rest of the country have it but not us.   

Maxim

Spotify Star

429 Views

1 replies

1 likes

  • 429 Views
  • 1 replies
  • 1 likes

Can i get a student discount as a middleschooler?

I live in Finland and I want to get the student subcription but I might be too young for it.

Newbie

I live in Finland and I want to get the student subcription but I might be too young for it.

Maxim

Spotify Star

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Spotify charged me full price while I am still a student.

I have been a student using spotify since last march and I do not graduate until May 2018. For some reason spotify decided to charge me full price and ask me to resubscribe as a student. I am very confused by how they determine when I needed to resub...

Newbie

I have been a student using spotify since last march and I do not graduate until May 2018. For some reason spotify decided to charge me full price and ask me to resubscribe as a student. I am very co...

edh

Newbie

987 Views

1 replies

0 likes

incorrectly charged
student premium
  • 987 Views
  • 1 replies
  • 0 likes

Student discount expires soon

Hi everyone, I am currently using Spotify Premium with the student discount. But that is going to expire in January 2018. What do I do or How do I inform Spotify that I am still a college student?

Newbie

Hi everyone,  I am currently using Spotify Premium with the student discount. But that is going to expire in January 2018. What do I do or How do I inform Spotify that I am still a college stud...

390 Views

0 replies

0 likes

Student
  • 390 Views
  • 0 replies
  • 0 likes

Question about premium

So I already have premium, but its not the student premium, is there any way I can hook up my spotify to get student premium and hulu?? I am a college student!

Newbie

So I already have premium, but its not the student premium, is there any way I can hook up my spotify to get student premium and hulu?? I am a college student!

imattolo

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Student Credentials Already in Use

So my girlfiend went to sign up for spotify to get the student discount. She made an account with her college student email. When she went to enter her info to varify she is elligable, it said her credentials were already being used. Is there a way t...

Newbie

So my girlfiend went to sign up for spotify to get the student discount.  She made an account with her college student email.  When she went to enter her info to varify she is elligable, it...

Maxim

Spotify Star

946 Views

1 replies

0 likes

  • 946 Views
  • 1 replies
  • 0 likes

Student Discount: Error 500

Hi, I received the email from SheerID with the link to confirm the students discount. But when I click on it, I receive a 500 error so I can't activate my subscription. What should I do? Thanks

Casual Listener

Hi,   I received the email from SheerID with the link to confirm the students discount. But when I click on it, I receive a 500 error so I can't activate my subscription.   What s...

isabelinha

Casual Listener

626 Views

2 replies

0 likes

  • 626 Views
  • 2 replies
  • 0 likes

charged three times at once just after upgrading with students account

hey, anybody can help me with getting my money back? i just don't understand. they just melted after i upraded to premium

Newbie

hey, anybody can help me with getting my money back? i just don't understand. they just melted after i upraded to premium 😞

Maxim

Spotify Star

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Premium didn't start

Hello,I am a student. I bought a premium a few days ago and i sent the photo of student ID. Payment was made but the premium still did not start. Please help me. I want to use Spotify..

Newbie

Hello, I am a student. I bought a premium a few days ago and i sent the photo of student ID. Payment was made but the premium still did not start. Please help me. I want to use Spotify..

Maxim

Spotify Star

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Student accounts

I have been a member for over a year as a student premium account and I switched credit cards and forgot to add it. I missed the payment and now it says it can't verify me as a student anymore even though I'm in college.

Newbie

I have been a member for over a year as a student premium account and I switched credit cards and forgot to add it. I missed the payment and now it says it can't verify me as a student anymore even t...

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

Hulu account not working

SO I have a student account that comes with a free hulu subscription, but last month ti completely kicked me off and i called Hulu and they deleted all my history of ever having an account. They said I could just remake a new accound through spotify ...

Newbie

SO I have a student account that comes with a free hulu subscription, but last month ti completely kicked me off and i called Hulu and they deleted all my history of ever having an account. They said...

473 Views

0 replies

0 likes

  • 473 Views
  • 0 replies
  • 0 likes

Problem with Student Premium

I want a premium account , but have the problem that i already have a account on unidays but want to delete this account who only is connected with unidays and want to start a premium abonement with a account i always use. Can somebody help me please...

Casual Listener

I want a premium account , but have the problem that i already have a account on unidays but want to delete this account who only is connected with unidays and want to start a premium abonement with ...

406 Views

0 replies

0 likes

Student
  • 406 Views
  • 0 replies
  • 0 likes

Problem with Student Premium

I want a premium account , but have the problem that i already have a account on unidays but want to delete this account who only is connected with unidays and want to start a premium abonement with a account i always use. Can somebody help me please...

Casual Listener

I want a premium account , but have the problem that i already have a account on unidays but want to delete this account who only is connected with unidays and want to start a premium abonement with ...

434 Views

0 replies

0 likes

Student
  • 434 Views
  • 0 replies
  • 0 likes

Student discount error

Hi, The credit card I used until recently got stolen, so I had to cancel it and wait until I could update the new one on my account. Once I did my plan got automatically switched back to regular Premium, and when I tried to get my discount back, I go...

Casual Listener

Hi,   The credit card I used until recently got stolen, so I had to cancel it and wait until I could update the new one on my account. Once I did my plan got automatically ...

366 Views

0 replies

0 likes

Student
  • 366 Views
  • 0 replies
  • 0 likes

Solved!! Help - my student discount disappeared

I was subscribed for student premium and have been paying $4.99/month for several months and I happened to check my statement today and see that I paid $9.99/month for the past two months! Why did my status change without notice and how do I get a re...

Newbie

I was subscribed for student premium and have been paying $4.99/month for several months and I happened to check my statement today and see that I paid $9.99/month for the past two months!  Why ...

Maxim

Spotify Star

654 Views

1 replies

0 likes

  • 654 Views
  • 1 replies
  • 0 likes

student premium payment problem

Yesterday an error occurred when i was paying for a premium account for students. I did't get to the part when i should confirm the university, but i was charged for thepremium. Today I still have a free account, despite my payment. What should i do?

Casual Listener

Yesterday an error occurred when i was paying for a premium account for students. I did't get to the part when i should confirm the university, but i was charged for thepremium. Today I still h...

yumika94

Casual Listener

826 Views

5 replies

0 likes

  • 826 Views
  • 5 replies
  • 0 likes

Student Premium

I'd purchased the student premium, and already recieved the confirmation, but when i click in the link to complete the purchase, the webpage is not found, how can I fix that? Thanks.

Newbie

I'd purchased the student premium, and already recieved the confirmation, but when i click in the link to complete the purchase, the webpage is not found, how can I fix that? Thanks.

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes