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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

confusedstudent

Visitor

9863 Views

10 replies

1 likes

Premium for Students
  • 9863 Views
  • 10 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Angelica_S_B

Casual Listener

136944 Views

101 replies

141 likes

Premium for Students
  • 136944 Views
  • 101 replies
  • 141 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

32442 Views

19 replies

1 likes

Premium for Students
  • 32442 Views
  • 19 replies
  • 1 likes

Se me desconto el dinero de la subscripcion y no tengo el spotify premiun

Buenas noches, me ocurrio lo siguiente en el momento de introducir mi tarjeta de credito se me pregunto mi institucion la cual es El sistema universitario Ana g mendez y por tal razon no pude culminar la transacion pero cuando verifico mi estado de c...

Newbie

Buenas noches, me ocurrio lo siguiente en el momento de introducir mi tarjeta de credito se me pregunto mi institucion la cual es El sistema universitario Ana g mendez y por tal razon no pude culmina...

279 Views

0 replies

0 likes

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Pagos

Se me ha cobrado dos veces el precio con descuento para estudiante antes de tenerlo y para terminar d e completar la suscripción me sigue queriendo cobrar

Newbie

Se me ha cobrado dos veces el precio con descuento para estudiante antes de tenerlo y para terminar d e completar la suscripción me sigue queriendo cobrar 

127 Views

0 replies

0 likes

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Premium to Student Discount

Yes, I have spotify premium, bought the beginning of the month. I was just made aware that since I'm a student there is a student discount price. I tried to change my subscription but all it is saying is that it can't clarify my student status. How d...

Newbie

Yes, I have spotify premium, bought the beginning of the month. I was just made aware that since I'm a student there is a student discount price. I tried to change my subscription but all it is sayin...

128 Views

0 replies

0 likes

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Superuser Contribution Overcharging

To whom it may concern; I have recently applied for premium upgrade with student discount.Even though my student premium subscription has not been verified yet, I have been overcharged 5 times in my banking system in Turkey.I have not even recieved a...

Visitor

To whom it may concern;   I have recently applied for premium upgrade with student discount.Even though my student premium subscription has not been verified yet, I have been overcharged 5 tim...

user-removed

Not applicable

227 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify Universitarios

Hoy decidí contratar Spotify para universitarios y me cobraron tres veces el monto de $49 (pesos mexicanos), ¿por qué sucedió eso? ¿Me reembolsarán lo que cobraron de más? Aún no me activan la cuenta. Espero que alguien me pueda ayudar.

Casual Listener

Hoy decidí contratar Spotify para universitarios y me cobraron tres veces el monto de $49 (pesos mexicanos), ¿por qué sucedió eso? ¿Me reembolsarán lo que cobraron de más? Aún no me activan la cuenta...

macthird

Casual Listener

251 Views

4 replies

0 likes

  • 251 Views
  • 4 replies
  • 0 likes

Spotify Student and Hulu

Hello, I had Spotify student that expired in Otober. I am still a student and would like to continue premium for students but I forgot to re-aply in time. It charged me the full $10 something for Premium which is fine but now it wint let me go back t...

Newbie

Hello,  I had Spotify student that expired in Otober. I am still a student and would like to continue premium for students but I forgot to re-aply in time. It charged me the full $10 s...

175 Views

0 replies

0 likes

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Superuser Contribution USA Student Discount

I should have been on the studen pass since April and I just checked my account and it was never activated. Here is my email to prove it. I want a refund for all the months I have been over charged

Newbie

I should have been on the studen pass since April and I just checked my account and it was never activated. Here is my email to prove it. I want a refund for all the months I have been over charged&n...

user-removed

Not applicable

631 Views

1 replies

0 likes

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Student Discount

I decided buy premium for student discount.When i check my bank account Spotify takes 6 time 6.99₺ for it and my account still free account.My account verifited as Student Account but when i try to buy premium Spotify asking me for Student verify.I w...

Casual Listener

I decided buy premium for student discount.When i check my bank account Spotify takes 6 time 6.99₺ for it and my account still free account.My account verifited as Student Account but when i try to b...

192 Views

0 replies

0 likes

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losing money

hej...jeg skulle melde mig på student men min skole kunne ikk findes, men i har trukket 49kr fra min konto og det syntes jeg ikk man kan når jeg ikke kan bruge det! vil meget gerne have mine penge tilbage

Newbie

hej... jeg skulle melde mig på student men min skole kunne ikk findes, men i har trukket 49kr fra min konto og det syntes jeg ikk man kan når jeg ikke kan bruge det! vil meget gerne have mine peng...

Mads24

Newbie

338 Views

1 replies

0 likes

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  • 1 replies
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I paid for premium student and I don´t have the premium

Hello, yesterday I sent the documents to prove that I was a student and today my documents were accepted and they sent me an email saying 'you're veryfied!' and they took my money from the bank account, but I still do not have the premium account. Al...

Newbie

Hello, yesterday I sent the documents to prove that I was a student and today my documents were accepted and they sent me an email saying 'you're veryfied!' and they took my money from the bank accou...

178 Views

0 replies

0 likes

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It says that my credit card is from a country without spotify... it's from UK.

When trying to activate a student account my UK card does not work and my spanish one only let me verify a spanish university... but I study in the UK

Newbie

When trying to activate a student account my UK card does not work and my spanish one only let me verify a spanish university... but I study in the UK 😕

pablowakonigg

Casual Listener

249 Views

2 replies

0 likes

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  • 2 replies
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Spotify Student Discount

So basically I changed my subscribtion to student discount but it still hasn't updated and they already took 2 months of payment.

Newbie

So basically I changed my subscribtion to student discount but it still hasn't updated and they already took 2 months of payment.

242 Views

0 replies

0 likes

  • 242 Views
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Me cobró el plan de estudiante pero no funciona

El día de hoy pague Spotify para universitarios, el monto fue debitado de mi cuenta, sin embargo no gozo de los beneficios premium, porfavor alguien que me ayude, ya verifique todo lo standard, tengo sólo una cuenta y ya cerré y abrí seción varias ve...

Newbie

El día de hoy pague Spotify para universitarios, el monto fue debitado de mi cuenta, sin embargo no gozo de los beneficios premium, porfavor alguien que me ayude, ya verifique todo lo standard, tengo...

199 Views

0 replies

0 likes

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Solved!! going from spotify premium to spotify student

Hello i am a student and i am on the $11.99 rate for spotify premium, however i want to change to the spotify students deal. When i try to go into changing to students it does not offer paypal, the current payment method i am using now so i am worrie...

Newbie

Hello i am a student and i am on the $11.99 rate for spotify premium, however i want to change to the spotify students deal. When i try to go into changing to students it does not offer paypal, the c...

Maxim

Spotify Star

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
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Wrong email

I signed up for the spotify and hulu student discount under an email address that is not connected to my facebook, which is what my original spotify account is connected to. I would like to know how I can change the subscription so that I can use it ...

Newbie

I signed up for the spotify and hulu student discount under an email address that is not connected to my facebook, which is what my original spotify account is connected to. I would like to know how ...

Nickolay

Composer

295 Views

1 replies

0 likes

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Student Account

Hello, yesterday I purchased Spotify premium for the student price of $4.99 at 11:43 CT. When I log into my account it says my membership is free but my card was charged $5.33.

Newbie

Hello, yesterday I purchased Spotify premium for the student price of $4.99 at 11:43 CT. When I log into my account it says my membership is free but my card was charged $5.33. 

LeoRager

Community Legend

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
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Superuser Contribution Charged twice in a month

I actived the student subscripion and i notice that Spotify charged twice the amount (as if it was the full premium) the weird thing is that Spotify charged as two transactions, i ask you guys to please give back the money of one of them, cause it sa...

Regular

...lease give back the money of one of them, cause it says that it is the students plan but u charged the double. Thank you for your attention.  I noticed that this been happening a lot.

Vshg

Regular

477 Views

3 replies

0 likes

  • 477 Views
  • 3 replies
  • 0 likes

Superuser Contribution YOU STOLE MY $5.

Hi thereI had a premium account through Apple, and I realized it costs more. So I applied for a student account and $5 was charged from my account but I never heard back. What should I do?

Casual Listener

Hi there I had a premium account through Apple, and I realized it costs more. So I applied for a student account and $5 was charged from my account but I never heard back. What should I do?

Aichel

Roadie

346 Views

1 replies

0 likes

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Superuser Contribution Abbonamento non funziona

Buongiorno,Volendo attivare l'abbonamento premium per studenti, ho inserito i dati per il pagamento e i dati per la verifica dello status di studente. Mi é arrivato il messaggio di verifica completata, ma il mio abbonamento non si é attivato. Ho prov...

Casual Listener

Buongiorno, Volendo attivare l'abbonamento premium per studenti, ho inserito i dati per il pagamento e i dati per la verifica dello status di studente. Mi é arrivato il messaggio di verifica complet...

Saraleeds2012

Casual Listener

303 Views

2 replies

0 likes

  • 303 Views
  • 2 replies
  • 0 likes

Got charged but don't have Premium

Hi! I was going to get the Student Discount, but I guess it wasn't verified and I didn't get the premium. Though I checked my account and I was charged 4.99??And yet I don't have the Premium?Can I please have a refund or at least give me the 12-month...

Newbie

Hi! I was going to get the Student Discount, but I guess it wasn't verified and I didn't get the premium.  Though I checked my account and I was charged 4.99?? And yet I don't have the Premium...

ESenS

Casual Listener

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes