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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9195 Views

5 replies

0 likes

Premium for Students
  • 9195 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14214 Views

10 replies

2 likes

Premium for Students
  • 14214 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23783 Views

11 replies

1 likes

Premium for Students
  • 23783 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167883 Views

110 replies

148 likes

Premium for Students
  • 167883 Views
  • 110 replies
  • 148 likes

Student discount payment

Hello I was wondering if you can pay for the student discount 12month as a whole because I don’t have access to a credit card and can get a one time payment?

Newbie

Hello   I was wondering if you can pay for the student discount 12month as a whole because I don’t have access to a credit card and can get a one time payment?

Maxim

Spotify Star

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Solved!! Nao consigo concluir minha compra no Universitario

Eu ja fui aprovada comprovando que sou estudante mas quando eu clico no email para concluir a compra, o site que me direcionam nao carrega.

Casual Listener

Eu ja fui aprovada comprovando que sou estudante mas quando eu clico no email para concluir a compra, o site que me direcionam nao carrega.

Bittencourt

Spotify Star

1125 Views

3 replies

0 likes

  • 1125 Views
  • 3 replies
  • 0 likes

Changed to Premium when I had student and charged $10

Last year, I renewed my student premium account. It has not expired this year yet and my account was changed to Premium and I was charged $10. So I switched back to the student version and that will charge me $5 on Jan 8, 2018. However, I would like ...

Newbie

Last year, I renewed my student premium account. It has not expired this year yet and my account was changed to Premium and I was charged $10. So I switched back to the student version and that will ...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Spotify Premium w/ Hulu Discount

I tried to sign up for Spotify Premium w/ Hulu for students. I am currently a student and Spotify recognizes the college that I attend, but it could not be verified that I am a student with them. Is there anything I can do?

Newbie

I tried to sign up for Spotify Premium w/ Hulu for students. I am currently a student and Spotify recognizes the college that I attend, but it could not be verified that I am a student with them. I...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes

Student Subscription Mail Link Problem

I got mail from SheerID.They sent confirmation link,but I got "This page is no longer avaible" error.

Newbie

I got mail from SheerID.They sent confirmation link,but I got  "This page is no longer avaible" error.

344 Views

0 replies

0 likes

Student
  • 344 Views
  • 0 replies
  • 0 likes

Student Discount not completing

I got my student ID verified and received the email saying 'complete purchase'. When I click on the link it takes me back to a page advertising Spotify Premium and not completing my purchase. My account still lists as $11.99 a month premium. Thanks i...

Casual Listener

I got my student ID verified and received the email saying 'complete purchase'. When I click on the link it takes me back to a page advertising Spotify Premium and not completing my purchase. My...

aaaven1414

Newbie

993 Views

4 replies

2 likes

  • 993 Views
  • 4 replies
  • 2 likes

Student Subscription Removed

I have had the same student membership number for three years but now I cannot get Spotify Premium with a student discount, why is this? The website is saying they no longer recognise my institution? Please help

Casual Listener

I have had the same student membership number for three years but now I cannot get Spotify Premium with a student discount, why is this? The website is saying they no longer recognise my institution?...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Student Verification

I've had my subscription payment failed. Now, my account has reverted over to regular Premium and I can't reverify as a Student,because the site says that I'm already verified. What do I do?

Casual Listener

I've had my subscription payment failed. Now, my account has reverted over to regular Premium and I can't reverify as a Student,because the site says that I'm already verified.   What do I do?

LeoRager

Community Legend

1049 Views

3 replies

0 likes

  • 1049 Views
  • 3 replies
  • 0 likes

VERIFIED but the link to complete the purchase takes me somewhere else.

Hi recently applied for the student discount and I have received the email stating I have been verified by SheerID. But the link provided in the email takes me only to this link. https://www.spotify.com/au/student/ Is this were it is ment to take me ...

Casual Listener

Hi    recently applied for the student discount and I have received the email stating I have been verified by SheerID. But the link provided in the email takes me only to this link. &nbs...

marianazima

Newbie

5045 Views

6 replies

1 likes

  • 5045 Views
  • 6 replies
  • 1 likes

Student Subscription Paid by Skrill cc, is it possible?

Hi, I tried to upgrade my Spotify for Student Subscriptions using my Skrill credit card. It doesn't work, it said that 'Your card comes from a country where Spotify has not yet been launched.' how's it possible? I live in Netherland and I bought the ...

Newbie

Hi, I tried to upgrade my Spotify for Student Subscriptions using my Skrill credit card. It doesn't work, it said that 'Your card comes from a country where Spotify has not yet been launched.'  ...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Canadian Student Discount

can't get spotify discount when I live in quebec but study in ottawa, ON which is completly stupid. why does the rest of the country have it but not us.

Newbie

can't get spotify discount when I live in quebec but study in ottawa, ON which is completly stupid. why does the rest of the country have it but not us.   

Maxim

Spotify Star

437 Views

1 replies

1 likes

  • 437 Views
  • 1 replies
  • 1 likes

Can i get a student discount as a middleschooler?

I live in Finland and I want to get the student subcription but I might be too young for it.

Newbie

I live in Finland and I want to get the student subcription but I might be too young for it.

Maxim

Spotify Star

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Spotify charged me full price while I am still a student.

I have been a student using spotify since last march and I do not graduate until May 2018. For some reason spotify decided to charge me full price and ask me to resubscribe as a student. I am very confused by how they determine when I needed to resub...

Newbie

I have been a student using spotify since last march and I do not graduate until May 2018. For some reason spotify decided to charge me full price and ask me to resubscribe as a student. I am very co...

edh

Newbie

991 Views

1 replies

0 likes

incorrectly charged
student premium
  • 991 Views
  • 1 replies
  • 0 likes

Student discount expires soon

Hi everyone, I am currently using Spotify Premium with the student discount. But that is going to expire in January 2018. What do I do or How do I inform Spotify that I am still a college student?

Newbie

Hi everyone,  I am currently using Spotify Premium with the student discount. But that is going to expire in January 2018. What do I do or How do I inform Spotify that I am still a college stud...

397 Views

0 replies

0 likes

Student
  • 397 Views
  • 0 replies
  • 0 likes

Question about premium

So I already have premium, but its not the student premium, is there any way I can hook up my spotify to get student premium and hulu?? I am a college student!

Newbie

So I already have premium, but its not the student premium, is there any way I can hook up my spotify to get student premium and hulu?? I am a college student!

imattolo

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Student Credentials Already in Use

So my girlfiend went to sign up for spotify to get the student discount. She made an account with her college student email. When she went to enter her info to varify she is elligable, it said her credentials were already being used. Is there a way t...

Newbie

So my girlfiend went to sign up for spotify to get the student discount.  She made an account with her college student email.  When she went to enter her info to varify she is elligable, it...

Maxim

Spotify Star

952 Views

1 replies

0 likes

  • 952 Views
  • 1 replies
  • 0 likes

Student Discount: Error 500

Hi, I received the email from SheerID with the link to confirm the students discount. But when I click on it, I receive a 500 error so I can't activate my subscription. What should I do? Thanks

Casual Listener

Hi,   I received the email from SheerID with the link to confirm the students discount. But when I click on it, I receive a 500 error so I can't activate my subscription.   What s...

isabelinha

Casual Listener

626 Views

2 replies

0 likes

  • 626 Views
  • 2 replies
  • 0 likes

charged three times at once just after upgrading with students account

hey, anybody can help me with getting my money back? i just don't understand. they just melted after i upraded to premium

Newbie

hey, anybody can help me with getting my money back? i just don't understand. they just melted after i upraded to premium 😞

Maxim

Spotify Star

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Premium didn't start

Hello,I am a student. I bought a premium a few days ago and i sent the photo of student ID. Payment was made but the premium still did not start. Please help me. I want to use Spotify..

Newbie

Hello, I am a student. I bought a premium a few days ago and i sent the photo of student ID. Payment was made but the premium still did not start. Please help me. I want to use Spotify..

Maxim

Spotify Star

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Student accounts

I have been a member for over a year as a student premium account and I switched credit cards and forgot to add it. I missed the payment and now it says it can't verify me as a student anymore even though I'm in college.

Newbie

I have been a member for over a year as a student premium account and I switched credit cards and forgot to add it. I missed the payment and now it says it can't verify me as a student anymore even t...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes