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Premium Student

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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

133472 Views

98 replies

137 likes

Premium for Students
  • 133472 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31376 Views

19 replies

1 likes

Premium for Students
  • 31376 Views
  • 19 replies
  • 1 likes

Student premium

Before sheerid I payed but after its accepted they want me to pay again. What should i do?

Newbie

Before sheerid I payed but after its accepted they want me to pay again. What should i do?

orioNNN

Gig Goer

233 Views

1 replies

0 likes

  • 233 Views
  • 1 replies
  • 0 likes

applied for student premium and havent been emailed back

i applied for spotify premium for uni students and was charged but never got a email back confirming or denying anything??

Newbie

i applied for spotify premium for uni students and was charged but never got a email back confirming or denying anything??

orioNNN

Gig Goer

197 Views

1 replies

0 likes

  • 197 Views
  • 1 replies
  • 0 likes

Probleem with Stud. Premium account

Hello, today I bought student premium account, money from my card goes away, but I don't have premium for the moment. I'm 100% sure, that account is right.

Newbie

Hello, today I bought student premium account, money from my card goes away, but I don't  have premium for the moment. I'm 100% sure, that account is right. 

help38

Newbie

365 Views

2 replies

1 likes

  • 365 Views
  • 2 replies
  • 1 likes

My school is not an option

Hello. I want to get premium with student discount but my school is not an option for SheerID. What can i do?

Newbie

Hello. I want to get premium with student discount but my school is not an option for SheerID. What can i do?

Maxim

Spotify Star

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

Do not want to use my NUS card

I had an account using my NUS card. I now dont have a student card as i am no longer a student and it has ran out. I cannot find an option to continue to pay for Premium without including a NUS card number as it continues to ask for one.

Newbie

I had an account using my NUS card. I now dont have a student card as i am no longer a student and it has ran out. I cannot find an option to continue to pay for Premium without including a NUS card ...

136 Views

0 replies

0 likes

  • 136 Views
  • 0 replies
  • 0 likes

Solved!! Öğrenci indirimi aldım fakat premium aktifleştirilmedi.

Konuda da bahsettiğim gibi çözümü bilen var mı?I bought student discount but my membership was not activated. Pls help me!

Gig Goer

Konuda da bahsettiğim gibi çözümü bilen var mı? I bought student discount but my membership was not activated. Pls help me!

herbisey

Casual Listener

12656 Views

10 replies

1 likes

  • 12656 Views
  • 10 replies
  • 1 likes

Error 404 tras la verificación en Sheer ID

Me ha llegado esta mañana la verificación APROBADA en SheerID para el descuento de estudiantes. Para continuar con la compra, debo hacer click en un enlace que me enviaron al correo. Al ir a ese enlace, que pertenece a Spotify, me sale lo siguiente;'...

Newbie

Me ha llegado esta mañana la verificación APROBADA en SheerID para el descuento de estudiantes. Para continuar con la compra, debo hacer click en un enlace que me enviaron al correo. Al ir a ese enla...

OviiiOne

Community Legend

2575 Views

2 replies

0 likes

  • 2575 Views
  • 2 replies
  • 0 likes

Discount for University students

Hi, I want to use discount for university students.I apply before but it did not accepted.That's why I want to apply again.I am a university student.However I do not benefit from this account.Please help me!

Newbie

Hi, I want to use discount for university students.I apply before but it did not accepted.That's why I want to apply again.I am a university student.However I do not benefit from this account.Please...

Maxim

Spotify Star

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Problem with Student's account acceptation

Hello, thanks to you for reading and spend time on my asking. Sorry for my english, i'm a french's student. When i subscribed on May 2017 to prenium's account, i did the path with SheerId to prove my student's statue but there wasno way out of them a...

Newbie

Hello, thanks to you for reading and spend time on my asking. Sorry for my english, i'm a french's student. When i subscribed on May 2017 to prenium's account, i did the path with SheerId to prove my...

175 Views

0 replies

0 likes

  • 175 Views
  • 0 replies
  • 0 likes

Hi this is Rebeca Noya and I payed for Student premium

It charged me for Student premium and it won’t let me use it. They say to wait 12 hours and I still haven’t gotten a response or anything.

Newbie

It charged me for Student premium and it won’t let me use it. They say to wait 12 hours and I still haven’t gotten a response or anything. 

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
  • 0 likes

Paid

I paid for 4.99 student last month and this month it’s charging 9.99 and I am not getting Hulu

Newbie

I paid for 4.99 student last month and this month it’s charging 9.99 and I am not getting Hulu 

216 Views

0 replies

0 likes

  • 216 Views
  • 0 replies
  • 0 likes

Premium

I currently have a premium account but am wanting to switch over to a premium student account that includes Hulu. What am I suppose to do?

Newbie

I currently have a premium account but am wanting to switch over to a premium student account that includes Hulu. What am I suppose to do?

LeoRager

Community Legend

216 Views

1 replies

0 likes

  • 216 Views
  • 1 replies
  • 0 likes

Student Discount Enquiry

Greetings Can’t get my student discount although i’m a student and i logged in through my university portal on the process of verification of the student discount.Please help. Andreas

Newbie

Greetings   Can’t get my student discount although i’m a student and i logged in through my university portal on the process of verification of the student discount. Please help.   And...

LeoRager

Community Legend

382 Views

3 replies

0 likes

  • 382 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Error con la suscripción de estudiante

El día de ayer hize el registro para spotify universitario, y envie mis documentos pero al ver mi estado d ecuenta vi que me hicieron el cargo 3 veces, ademas de que no tengo la subscripcion. Que es lo que procede? Agradeceria su respuesta lo antes p...

Regular

El día de ayer hize el registro para spotify universitario, y envie mis documentos pero al ver mi estado d ecuenta vi que me hicieron el cargo 3 veces, ademas de que no tengo la subscripcion.  ...

Lizethjuarezr

Casual Listener

2904 Views

4 replies

0 likes

  • 2904 Views
  • 4 replies
  • 0 likes

Student discount

Hello, I need some help!If I look into my profile, it says I have a spotify Free account. I actually have a premium account. I would like to have the student discount on my account, so I don't know how.If you know more about this, please let me know.

Visitor

Hello, I need some help! If I look into my profile, it says I have a spotify Free account. I actually have a premium account. I would like to have the student discount on my account, so I don't know...

LeoRager

Community Legend

186 Views

1 replies

0 likes

  • 186 Views
  • 1 replies
  • 0 likes

Family AND Student Discount ?

I want to sign my mom, my sister, and I up for the Spotify family plan. My sister is a college student and says that she can get both Hulu & Spotify for $5/month using the student discount. If she is on our family plan would she still be able to get ...

Newbie

I want to sign my mom, my sister, and I up for the Spotify family plan. My sister is a college student and says that she can get both Hulu & Spotify for $5/month using the student discount. If sh...

LeoRager

Community Legend

4878 Views

4 replies

0 likes

  • 4878 Views
  • 4 replies
  • 0 likes

Sheerid problem

I didnt get for my student verification over 1 months and when i want to send it again it says you have already used that offer what should i do

Newbie

I didnt get for my student verification over 1 months and when i want to send it again it says you have already used that offer what should i do

orioNNN

Gig Goer

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Change plan so I get Hulu No Commercials with Spotify Student

Is their any way for me to pay a bit more so that I don't get comercials with the Hulu that comes with the Spotify Student account? I haven't had a Hulu account for a few years but when I did my family paid the extra to not have commercials. Now that...

Newbie

Is their any way for me to pay a bit more so that I don't get comercials with the Hulu that comes with the Spotify Student account? I haven't had a Hulu account for a few years but when I did my fami...

4776 Views

0 replies

38 likes

  • 4776 Views
  • 0 replies
  • 38 likes

Superuser Contribution Error compra de Spotify para estudiantes

Hace 2 días intenté comprar el servicio de Spotify para estudiantes, escribí mis datos e ingresé mi tarjeta de débito, tuve un error al tratar de subir mi documento que comprueba que soy estudiante y realicé el procedimientos 2 veces, después ví mi e...

Newbie

Hace 2 días intenté comprar el servicio de Spotify para estudiantes, escribí mis datos e ingresé mi tarjeta de débito, tuve un error al tratar de subir mi documento que comprueba que soy estudiante y...

MaríaCamila

Roadie

660 Views

1 replies

0 likes

  • 660 Views
  • 1 replies
  • 0 likes