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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 45156 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 45156 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20542 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20542 Views
  • 14 replies
  • 0 likes

Doppelte Abbuchung

Hallo,ich hatte jetzt ein Jahr lang Spotify für Studenten für 4,99€ im Monat, das ist jetzt ausgelaufen und mir wurden diesen Monat 9,99€ abgebucht. Habe vor ein paar Tagen meinen Studentenaccount erneuert, jetzt wurden mir gestern zusätzlich zu den ...

  • Newbie
  • Hallo, ich hatte jetzt ein Jahr lang Spotify für Studenten für 4,99€ im Monat, das ist jetzt ausgelaufen und mir wurden diesen Monat 9,99€ abgebucht. Habe vor ein paar Tagen meinen Studentenaccount ...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Superuser Contribution I am a Student

I paid for the student premium subscription and it said it could not confirm that I am a student. Maybe asking for my student ID number or some other more important verifications could have been done instead of just asking what school I go to. Please...

  • Newbie
  • I paid for the student premium subscription and it said it could not confirm that I am a student. Maybe asking for my student ID number or some other more important verifications could have been done...
  • Lee
  • Spotify
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Sheer ID does not list United Kingdom

I am trying to verify my account for spotify to receive the student premium.I am currently in Australian Spotify as I am here over the break.I am however unablet to choose my college as the United Kindom is not a nominated country.How can I resolve t...

  • Newbie
  • I am trying to verify my account for spotify to receive the student premium. I am currently in Australian Spotify as I am here over the break. I am however unablet to choose my college as the Unite...
  • 436 Views
  • 0 replies
  • 1 likes
  • 436 Views
  • 0 replies
  • 1 likes

Superuser Contribution Student Discount Premium problem

Why is it that when I fill out my info for a student discount, it cannot verify that I am a student? How is it going to tell me that I am not a student when I am currently in college, and yet has no problem charging my card. Yet my account still tell...

  • Newbie
  • Why is it that when I fill out my info for a student discount, it cannot verify that I am a student? How is it going to tell me that I am not a student when I am currently in college, and yet has no ...
  • Lee
  • Spotify
  • 397 Views
  • 3 replies
  • 0 likes
  • 397 Views
  • 3 replies
  • 0 likes

Superuser Contribution Overcharged my Account

Hello,I believe I was overcharged for my account. The billing cycle was yesterday (8/24/17) however, I changed my account to a student premium and I was still billed the $9.99 yesterday. How do I get that changed?

  • Newbie
  • Hello, I believe I was overcharged for my account. The billing cycle was yesterday (8/24/17) however, I changed my account to a student premium  and I was still billed the $9.99 yesterday. How ...
  • Lee
  • Spotify
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

[Other] Student

Can have a familyaccount with my studentcard.

  • Newbie
  • Can have a familyaccount with my studentcard.
  • 151 Views
  • 0 replies
  • 0 likes
  • Other
  • 151 Views
  • 0 replies
  • 0 likes

I paid for the student premium account. But it' s still not premium.

I got a Sheer ID' s student account confirmation email. I paid by my school bank card. But my account is still not in the premium version. I am waiting for a solution.

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  • Visitor
  • I got a Sheer ID' s student account confirmation email. I paid by my school bank card. But my account is still not in the premium version. I am waiting for a solution.  
  • eblackrose00
  • Roadie
  • 389 Views
  • 3 replies
  • 0 likes
  • 389 Views
  • 3 replies
  • 0 likes

Unidays Account abgelaufen

Ich habe Spotify Premium mit Studentenrabatt, allerdings musste ich vor ein paar Wochen meine Immatrikulation auf meinem Unidays Account erneut verifizieren. Spotify erkennt mich nun nicht mehr als Student an und ich zahle die vollen 9,99 €.Mein Unid...

  • Casual Listener
  • Ich habe Spotify Premium mit Studentenrabatt, allerdings musste ich vor ein paar Wochen meine Immatrikulation auf meinem Unidays Account erneut verifizieren.   Spotify erkennt mich nun nicht m...
  • CK3692
  • Casual Listener
  • 641 Views
  • 2 replies
  • 1 likes
  • 641 Views
  • 2 replies
  • 1 likes

Superuser Contribution Re: student discount

Hey I paid the student discount but my university wasn't in the options. The payment still went through.

  • Newbie
  • Hey I paid the student discount but my university wasn't in the options. The payment still went through.
  • GokhanGUL26
  • Newbie
  • 248 Views
  • 2 replies
  • 0 likes
  • 248 Views
  • 2 replies
  • 0 likes

Superuser Contribution Payment issues

I subscribed to Spotify premium using the student discount and it didn't accept my ID card 3 times but it Spotify still charged me 4.99 each time, how do I fix this?

  • Newbie
  • I subscribed to Spotify premium using the student discount and it didn't accept my ID card 3 times but it Spotify still charged me 4.99 each time, how do I fix this?
  • Alfredo
  • Roadie
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution College student being away from home

I have a college student who will be away from home for a part of the year. He is still legally residing with me (for tax purposes, etc), but not here all the time. Can he be included in the family plan? Or will he have to get a separate plan?

  • Newbie
  • I have a college student who will be away from home for a part of the year. He is still legally residing with me (for tax purposes, etc), but not here all the time. Can he be included in the family p...
  • Alfredo
  • Roadie
  • 631 Views
  • 1 replies
  • 0 likes
  • 631 Views
  • 1 replies
  • 0 likes

descuento universitario

Que talme quise inscribir premium con el descuento universitario pero al momento de que me mandaron el correo, segui las instrucciones y se cargo a la tarjeta los 99 sin el descuento de estudiantecomo se puede solucionar

  • Newbie
  • Que tal me quise inscribir premium con el descuento universitario pero al momento de que me mandaron el correo, segui las instrucciones y se cargo a la tarjeta los 99 sin el descuento de estudiante ...
  • 188 Views
  • 0 replies
  • 0 likes
  • 188 Views
  • 0 replies
  • 0 likes

Me suscribí a Spotify universitario pero aún tengo Spotify free y ya se hizo el pago

Hola qué tal me suscribí a Spotify premium universitario y adjunte mi credencial de estudiante vigente, el cobro se realizó pero sigo con Spotify free y necesito saber cuantos días tardan en verificar por qué no me llego absolutamente ningún correo y...

  • Newbie
  • Hola qué tal me suscribí a Spotify premium universitario y adjunte mi credencial de estudiante vigente, el cobro se realizó pero sigo con Spotify free y necesito saber cuantos días tardan en verifica...
  • Dayanaxell
  • Newbie
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

It wont let me buy spotify student premium

This message keeps coming up..Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.I have funds in my bank account and its just not working.. I have also seen a...

  • Newbie
  • This message keeps coming up.. Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. I have funds in my b...
  • 248 Views
  • 0 replies
  • 0 likes
  • 248 Views
  • 0 replies
  • 0 likes

Superuser Contribution Student Discount - Wrong payment

Hi I replyed for the student discountin in April, and i were approved successfully for the student discount on April 26. I have just found out that I have paid 99 DKK since April instead of the 49 DKK I'm promised with the student discount. What do I...

  • Newbie
  • Hi  I replyed for the student discountin in April, and i were approved successfully for the student discount on April 26.  I have just found out that I have paid 99 DKK si...
  • Alfredo
  • Roadie
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

i pay my 2 usd for student discount premium.But i didnt get the premium i want to cancel it and buy normal premium...what should i do?

  • Newbie
  • i pay my 2 usd for student discount premium.But i didnt get the premium i want to cancel it and buy normal premium...what should i do?
  • Alfredo
  • Roadie
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution When asked to put the country where I study, I can't find the UK (Student discount)

Hey I'm a Spanish student who studies in a UK university. I want to get the 50% student discount on Premium but after putting my card details, I get asked where I study. So, the problem here is that I can choose among countries such as Finland, Spain...

  • Newbie
  • Hey   I'm a Spanish student who studies in a UK university. I want to get the 50% student discount on Premium but after putting my card details, I get asked where I study. So, the problem here...
  • Alfredo
  • Roadie
  • 784 Views
  • 1 replies
  • 0 likes
  • 784 Views
  • 1 replies
  • 0 likes

Superuser Contribution renewed student discount but got charged regular premium

i forgot to renew my student discount and then spotify charged me the regular premium price. I just went and renewed my student discount. Is there anyway i can get some of my money back?

  • Newbie
  • i forgot to renew my student discount and then spotify charged me the regular premium price. I just went and renewed my student discount. Is there anyway i can get some of my money back?
  • Alfredo
  • Roadie
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help getting student discount

I tried switching to a student discount and I need help verifying that I'm a student. I don't know how to go about this process.

  • Newbie
  • I tried switching to a student discount and I need help verifying that I'm a student. I don't know how to go about this process.
  • Alfredo
  • Roadie
  • 1164 Views
  • 4 replies
  • 0 likes
  • 1164 Views
  • 4 replies
  • 0 likes

Superuser Contribution student account payment

Hi so i went to try and get the student disscount and it not only refuses to verify im a student regardless of what proof i send in but it took money from my car anyways leaving nothing but 10 dollars and id like to know one why it wont work and also...

  • Newbie
  • Hi so i went to try and get the student disscount and it not only refuses to verify im a student regardless of what proof i send in  but it took money from my car anyways leaving nothing but 10 ...
  • Alfredo
  • Roadie
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes