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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Social & Random

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Forum Posts

Let's introduce ourselves!

Hey there you, Yeah, you! Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get to know each other better! The game is simple: Find the latest comment and hit reply > comment to say hi! to this user and ...

  • Moderator
  • Moderator
  • Wolfe_IV
  • Gig Goer
  • 402156 Views
  • 1226 replies
  • 212 likes
  • Social & Random
  • 402156 Views
  • 1226 replies
  • 212 likes

Welcome to the Spotify Community - Newbie Guide

Welcome to the Spotify Community! Here, music fans like you from all walks of life come together to share their Spotify knowledge, discuss ideas, talk music and trade answers to questions. Complementing our support site, the Spotify Community is the ...

  • Spotify Legend
  • 65811 Views
  • 0 replies
  • 215 likes
  • Social & Random
  • 65811 Views
  • 0 replies
  • 215 likes

The Algorithm Desperately Needs Updated

Like a lot of folks, I have a very wide array of music tastes. My main playlists lately are 60's and 70's focused - think Marvin Gaye, America, Fleetwood, Bill Withers, Elton John, etc. As well as rap/hip hop while i'm working out. And just about eve...

  • Visitor
  • Like a lot of folks, I have a very wide array of music tastes. My main playlists lately are 60's and 70's focused - think Marvin Gaye, America, Fleetwood, Bill Withers, Elton John, etc.  As well...
  • Mitre226644
  • Roadie
  • 170 Views
  • 4 replies
  • 0 likes
  • 170 Views
  • 4 replies
  • 0 likes

Spotify Chart for Zimbabwe

Hey everyone. I am a Spotify user from Zimbabwe. I was wondering if you could help me ask @Spotify to create a Spotify chart focused on Zimbabwe like how the feature is available for mosst countries. Thank you!

  • Newbie
  • Hey everyone. I am a Spotify user from Zimbabwe. I was wondering if you could help me ask @Spotify to create a Spotify chart focused on Zimbabwe like how the feature is available for mosst countries....
  • 91 Views
  • 0 replies
  • 0 likes
  • 91 Views
  • 0 replies
  • 0 likes

Lyrics

I noticed the new change where you can only view a few lyrics while on a free account. But most of the songs i try to check the lyrics on, don't have lyrics in yet, but it still somehow counts as checking the lyrics, despite showing no lyrics!

  • Visitor
  • I noticed the new change where you can only view a few lyrics while on a free account. But most of the songs i try to check the lyrics on, don't have lyrics in yet, but it still somehow counts as che...
  • 136 Views
  • 0 replies
  • 0 likes
  • 136 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify needs to add value

I've been a premium subscriber as long as Spotify has been in the US. I LOVE IT. But it hasn't changed in any appreciable way and is still screwing over artists and it keeps getting more expensive. Spotify must add a tangible benefit from these incre...

  • Visitor
  • I've been a premium subscriber as long as Spotify has been in the US. I LOVE IT.  But it hasn't changed in any appreciable way and is still screwing over artists and it keeps getting more expens...
  • 125 Views
  • 0 replies
  • 2 likes
  • 125 Views
  • 0 replies
  • 2 likes

Newest Update is terrible

I have an issue with the new update. The UI and design has gotten terribly convoluted and complex, and does not make sense. The Spotify app has lost its efficiency and the organization/arrangement has changed so much it's hard to use as I used to. Ex...

  • Newbie
  • I have an issue with the new update. The UI and design has gotten terribly convoluted and complex, and does not make sense. The Spotify app has lost its efficiency and the organization/arrangement ha...
  • 92 Views
  • 0 replies
  • 0 likes
  • 92 Views
  • 0 replies
  • 0 likes

Exercise Daily Using "Jump Off" Playlist On Spotify

Spotify Cares about Listener's health,.,We should care about our healthy through regular exercises,be it in the morning before work or late night, depending on our day to day routines,.There are several disease Especially Diabetes & Obesity,.These ar...

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  • Roadie
  • Spotify Cares about Listener's health,.,We should care about our healthy through regular exercises,be it in the morning before work or late night, depending on our day to day routines,.There are seve...
  • 65 Views
  • 0 replies
  • 0 likes
  • 65 Views
  • 0 replies
  • 0 likes

I stopped watching movies forever

I am not interested in watching movies or tv series why? I don't have TV for 10 years now and in movie theatres I visited last time can't even remember. I just don't like them. That should be fine reason. I just plainly lose interest when I start wat...

  • Roadie
  • I am not interested in watching movies or tv series why?   I don't have TV for 10 years now and in movie theatres I visited last time can't even remember. I just don't like them.  Th...
  • Shakespeare_Madzima
  • Roadie
  • 3171 Views
  • 13 replies
  • 2 likes
  • movies
    music
    Series
    TV
  • 3171 Views
  • 13 replies
  • 2 likes

Looking for Nina Hagen song Auf m Friedhof

I was wondering how to ask Spotify whether is possible or not to include a couple of Nina's titles named 1) Auf m Friedhof 2) Auf m Bahnhof Zoo

  • Newbie
  • I was wondering how to ask Spotify whether is possible or not to include a couple of Nina's titles named    1) Auf m Friedhof    2) Auf m Bahnhof Zoo
  • 103 Views
  • 0 replies
  • 0 likes
  • 103 Views
  • 0 replies
  • 0 likes

Purchasing Audiobook

I’m trying to purchase an audiobook that is NOT included in my premium account, but the website is not allowing me. Again, I’m trying to purchase in the app I’m on the website.

  • Casual Listener
  • I’m trying to purchase an audiobook that is NOT included in my premium account, but the website is not allowing me.  Again, I’m trying to purchase in the app I’m on the website. 
  • space_cowboy_
  • Newbie
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

My playlist

How do i create music or lyrics any advice? Can you all... try to listen to some songs or artists on the playlist to get the idea of how to create when I think of music creation.. its scattered or unknown There is a section of songwriters on spotify ...

  • Casual Listener
  •   How do i create music or lyrics any advice?   Can you all... try to listen to some songs or artists on the playlist to get the idea of how to create   when I think of mus...
  • 151 Views
  • 0 replies
  • 0 likes
  • songs
  • 151 Views
  • 0 replies
  • 0 likes

Missing songs

Hello everyone, I have been a spotify premium user for quite some time, but I have noticed that some of the songs from my playlist, I was unable to play as they had been removed. Also if I try to find some old songs, I am unable to do so. I have to s...

  • Visitor
  • Hello everyone,   I have been a spotify premium user for quite some time, but I have noticed that some of the songs from my playlist, I was unable to play as they had been removed. Also if I t...
  • JoPapa
  • Visitor
  • 307 Views
  • 2 replies
  • 0 likes
  • 307 Views
  • 2 replies
  • 0 likes

Ui is garbage now

This current Spotify app (5/24) is nearly unusable now. Old app Was so good before. I hardly use it now. Im paying for garbage thats anti consumer and resultantly anti artist. Classic dont fix it if it ain't broke. It is now 100% broke. Ugly, shat i ...

  • Casual Listener
  • This current Spotify app (5/24) is nearly unusable now. Old app Was so good before. I hardly use it now. Im paying for garbage thats anti consumer and resultantly anti artist. Classic dont fix it if ...
  • vaajy
  • Roadie
  • 278 Views
  • 4 replies
  • 1 likes
  • 278 Views
  • 4 replies
  • 1 likes

Elizabeth Cotton

Curious as to why Spotify chose to post a picture of and old white guy in the bio of Elizabeth Cotton. I assume the man pictured is Mr. Overton the producer..but why? How many other artists have thier producer pictured in thier bios?

  • Casual Listener
  • Curious as to why Spotify chose to post a picture of and old white guy in the bio of Elizabeth Cotton. I assume the man pictured is Mr. Overton the producer..but why? How many other artists have thie...
  • Cmnelson1031
  • Casual Listener
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Is it legal to transfer spotifiy lists to beatsource using Soundiiz?

I'm a DJ and use Beatcource/Beatport to find curated songs, but I use Spotify to find popular music like old classics. Although most of it is available on these the search functionality is a nightmare. Is it okay to use Soundiiz to transfer a Spotify...

  • Visitor
  • I'm a DJ and use Beatcource/Beatport to find curated songs, but I use Spotify to find popular music like old classics. Although most of it is available on these the search functionality is a nightmar...
  • Miuchi
  • Casual Listener
  • 219 Views
  • 2 replies
  • 0 likes
  • 219 Views
  • 2 replies
  • 0 likes

Superuser Contribution Which headphones are you using?

I've been using the Sony WH-1000XM3 for half a year until I've upgraded to the Apple AirPods Max.

  • Newbie
  • I've been using the Sony WH-1000XM3 for half a year until I've upgraded to the Apple AirPods Max.
  • Shakespeare_Madzima
  • Roadie
  • 3714 Views
  • 18 replies
  • 7 likes
  • Music Discussion
    Social & Random
  • 3714 Views
  • 18 replies
  • 7 likes

Solved!! Subject: Feedback and Issues with Spotify App

Dear Spotify Support Team, I am writing to provide feedback on some issues I've encountered with the Spotify app, based on my experience and some additional insights gathered from the Android Police website. 1. Audio Quality:- The app often defaults ...

  • Newbie
  • Dear Spotify Support Team,   I am writing to provide feedback on some issues I've encountered with the Spotify app, based on my experience and some additional insights gathered from the Androi...
  • spot1fyceoisevil
  • Casual Listener
  • 212 Views
  • 2 replies
  • 0 likes
  • 212 Views
  • 2 replies
  • 0 likes

Do you want to log in to your account and it keeps saying you’re offline even when you’re not?

I had this same problem. I had some issues with my account so I logged out and deleted the app, but when I tried to log into my account it kept saying “You’re offline” even when i had stabile wi-fi. What should you do when you have this issue? Try tu...

  • Newbie
  • I had this same problem. I had some issues with my account so I logged out and deleted the app, but when I tried to log into my account it kept saying “You’re offline” even when i had stabile wi-fi. ...
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Can we please not go the way of Microsoft and change things that are already great?

Hey guys, here's a complaint I see and hear of often both offline and online. Basically, why do you have to change things that already work great if it provides no value? Because it often feels like once a feature reaches peak simplification, admin n...

  • Newbie
  • Hey guys, here's a complaint I see and hear of often both offline and online. Basically, why do you have to change things that already work great if it provides no value? Because it often feels like ...
  • 114 Views
  • 0 replies
  • 3 likes
  • 114 Views
  • 0 replies
  • 3 likes

Why is my Spotify wrapped on someone else’s profile?

When I went to go look at someone else’s Spotify profile I found my 2023 wrapped playlist and I don’t know why. Also, when I clicked on the playlist it said it was mine. I did download it, did I find someone who downloaded my playlist? If anyone know...

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  • Casual Listener
  • When I went to go look at someone else’s Spotify profile I found my 2023 wrapped playlist and I don’t know why. Also, when I clicked on the playlist it said it was mine. I did download it, did I find...
  • Cgbrazzy
  • Casual Listener
  • 177 Views
  • 2 replies
  • 0 likes
  • 177 Views
  • 2 replies
  • 0 likes