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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Social & Random

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Forum Posts

Let's introduce ourselves!

Hey there you, Yeah, you! Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get to know each other better! The game is simple: Find the latest comment and hit reply > comment to say hi! to this user and ...

  • Moderator
  • Moderator
  • exmann
  • Regular
  • 393138 Views
  • 1187 replies
  • 203 likes
  • Social & Random
  • 393138 Views
  • 1187 replies
  • 203 likes

Welcome to the Spotify Community - Newbie Guide

Welcome to the Spotify Community! Here, music fans like you from all walks of life come together to share their Spotify knowledge, discuss ideas, talk music and trade answers to questions. Complementing our support site, the Spotify Community is the ...

  • Spotify Legend
  • 65694 Views
  • 0 replies
  • 214 likes
  • Social & Random
  • 65694 Views
  • 0 replies
  • 214 likes

Solved!! Hi all first time caller and I am so **bleep**!

I am trying to add family members, as the members themselves can't figure this out. No one can get past this screen. Family member accounts are a mix of new and old, and not one can get past this screen. Even when I was setting my account up (the fam...

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  • Casual Listener
  • I am trying to add family members, as the members themselves can't figure this out.  No one can get past this screen. Family member accounts are a mix of new and old, and not one can get pa...
  • herojig
  • Casual Listener
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

ALBUM TITLES!

Hello hello! I have been seeing so many good album titles lately and I wanted to share. I particularly love this one This Is a Long Drive for Someone with Nothing to Think About by Modest Mouse. https://open.spotify.com/album/3PTktNuj2FItJr8afuiieo?s...

  • Rising Star 2
  • Rising Star 2
  • Hello hello!    I have been seeing so many good album titles lately and I wanted to share. I particularly love this one This Is a Long Drive for Someone with Nothing to Think About by Mod...
  • susanglezs
  • Rising Star 2
  • 221 Views
  • 4 replies
  • 2 likes
  • 221 Views
  • 4 replies
  • 2 likes

Following Displays “Ghosts” Problem

Hello all! I was editing my profile and realized I was following 36 people.Strange, I thought because I dont have that many friends.In reality, when clicking my「following」button, only 5 people popped up.Spoiler (Highlight to read)Who are the other 31...

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  • Newbie
  • Hello all! 🙂 I was editing my profile and realized I was following 36 people. Strange, I thought because I dont have that many friends. In reality, when clicking my「following」button, only&nb...
  • _MASASHI
  • Casual Listener
  • 85 Views
  • 1 replies
  • 1 likes
  • bug
    error
    Following
    Glitch
    Help
    pleasehelp
    Profile
    support
  • 85 Views
  • 1 replies
  • 1 likes

Cannot access free audiobooks

I have a premium account which should include 15 hours per month free audiobooks. but when I go to audiobooks, they all have a padlock sign. My friend has same account and sees the same titles but saying “included in premium”. I am the account manage...

  • Visitor
  • I have a premium account which should include 15 hours per month free audiobooks. but when I go to audiobooks, they all have a padlock sign. My friend has same account and sees the same titles but sa...
  • eregergergrgergerg
  • Casual Listener
  • 132 Views
  • 1 replies
  • 5 likes
  • 132 Views
  • 1 replies
  • 5 likes

Correcting bad song credits in Spotify database

I have on occasion found misinformation in Spotify's "Credits" . For example the song "Starlight" from the musical Rosie and sung by Lucy Thomas lists a songwriter who did not write this version of "Starlight" and was not the Producer as well. How ar...

  • Visitor
  • ...ersion of "Starlight"  and was not the Producer as well.   How are errors double checked and if found by the public or the artists corrected  Starlight Performed by Lucy Thomas W...
  • victim23
  • Newbie
  • 144 Views
  • 1 replies
  • 2 likes
  • 144 Views
  • 1 replies
  • 2 likes

Money. Business. Power.

The "Money. Business. Power." section on Spotify makes me want to vomit out all of my insides. I do listen to podcasts related to business and economics. And I don't mind the podcast suggestions. But for the love of all that is good in this world, pl...

  • Visitor
  • The "Money. Business. Power." section on Spotify makes me want to vomit out all of my insides. I do listen to podcasts related to business and economics. And I don't mind the podcast suggestions. But...
  • Mitre226644
  • Roadie
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Sudden App Crashes

Good day! Please help. I have three gadgets, two smartphones one samsung tablet. All android. All are connected to one spotify account. After the recent update, my spotify app suddenly crashes or exits after playing 2 to 3 songs. What do I do? I assu...

  • Visitor
  • Good day! Please help.  I have three gadgets, two smartphones one samsung tablet. All android. All are connected to one spotify account. After the recent update, my spotify app suddenly crashes...
  • nekallti
  • Newbie
  • 353 Views
  • 1 replies
  • 2 likes
  • Social & Random
  • 353 Views
  • 1 replies
  • 2 likes

How To Update Latest Version Spotify Premium APK 8.10.9.722 for Android?

I don't know how to update Spotify Premium Apk on Android, please help me. Especially Admin, please help me do it and guide me.

  • Casual Listener
  • I don't know how to update Spotify Premium Apk on Android, please help me. Especially Admin, please help me do it and guide me.
  • 0011sajidali
  • Casual Listener
  • 767 Views
  • 1 replies
  • 0 likes
  • How To Update Latest Version Spotify Premium APK 8.10.9.722 for Android
  • 767 Views
  • 1 replies
  • 0 likes

Is car mode mandatory now???

Since Spotify updated a few days ago, car mode seems to be mandatory! I had it set to not automatically go into car mode, but that setting is no longer there. Not only that, but there is no way to turn it off now. This needs to change!!!

  • Casual Listener
  • Since Spotify updated a few days ago, car mode seems to be mandatory!  I had it set to not automatically go into car mode, but that setting is no longer there.  Not only that, but there is ...
  • 86 Views
  • 0 replies
  • 0 likes
  • 86 Views
  • 0 replies
  • 0 likes

Downloading

My daughter brought a new iPhone. Logged out of spotify on old phone but can't download new music on Spotify app on new phone as states 5 devices still in use on premium...clearly not the case. How to resolve?

  • Newbie
  • My daughter brought a new iPhone. Logged out of spotify on old phone but can't download new music on Spotify app on new phone as states 5 devices still in use on premium...clearly not the case. How t...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Operating system

Why does Spotify keep sticking its nose into my choice of windows 7operating system. That's my choice and none of Spotify's business And all Spotify does when it greys out my home page is annoy me

  • Visitor
  • Why does Spotify keep sticking its nose into my choice of windows 7operating system. That's my choice and none of Spotify's business And all Spotify does when it greys out my home page is annoy me
  • 99 Views
  • 0 replies
  • 0 likes
  • 99 Views
  • 0 replies
  • 0 likes

How to shorten songs

Is it possible to play on minute of each songs during f ex in a popquiz? I want to add ten songs and only one minute without fading manually

  • Visitor
  • Is it possible to play on minute of each songs during f ex in a popquiz? I want to add ten songs and only one minute without fading manually
  • mike532
  • Newbie
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Running a record label

I want to connect with users running a small/micro/nano record label same as me, is this the right place to ask for this? Please a moderator help me!

  • Music Fan
  • I want to connect with users running a small/micro/nano record label same as me, is this the right place to ask for this? Please a moderator help me!
  • 56 Views
  • 0 replies
  • 0 likes
  • music industry
  • 56 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Name your favorite song from your birth year

What’s your birth year’s best song? I’ll start: 1985: There are much more creative picks out there but this track hits just right. https://open.spotify.com/track/4RvWPyQ5RL0ao9LPZeSouE?si=hNzynIirTEm5MgBsPusOlA

  • Roadie
  • What’s your birth year’s best song?   I’ll start:    1985:   There are much more creative picks out there but this track hits just right.  https://open.spotify.com...
  • Xenia
  • Moderator
  • 138 Views
  • 1 replies
  • 2 likes
  • 138 Views
  • 1 replies
  • 2 likes

Músic

Any recommendations for Indie music let me know please.

  • Regular
  • Any recommendations for Indie music let me know please.
  • ribezaz
  • Rising Star 1
  • 78 Views
  • 1 replies
  • 0 likes
  • 78 Views
  • 1 replies
  • 0 likes

Forgetful

I forget this site existed after 2016 or so Last.fm stopped being the way it was. I think it was the last time I was in here.

  • Casual Listener
  • I forget this site existed after 2016 or so Last.fm stopped being the way it was. I think it was the last time I was in here.
  • 63 Views
  • 0 replies
  • 0 likes
  • 63 Views
  • 0 replies
  • 0 likes