Struggling appRemote continuous connectivity in iOS

[hamzamehmood900]

Dear Spotify Developer Team,

We have been actively integrating with the Spotify iOS SDK and APIs for our application, and while the integration has been valuable, we have encountered a few challenges that are affecting the user experience.

AppRemote Disconnect Issues in iOS SDK:

AppRemote disconnects while using our application integrated with the Spotify iOS SDK. This issue is causing a significant disruption to the user experience, as it interrupts the seamless playback and control of Spotify content within our app. We have received several complaints from our beta users expressing frustration and dissatisfaction with the current state of the application

Continuous Token Expiration:

Problem:

The authentication process and redirections seem to result in continuous token expiration, leading to disruptions in the user experience.

Request:

We kindly request your assistance in understanding the token lifecycle and any recommendations for minimizing token expiration frequency.

Authentication and Redirection Processes:

Problem: The continuous authentication and redirection processes are causing a suboptimal user experience without redirection to Spotify application we are unable to connect appRemote continuously.

Request:

We would appreciate guidance on best practices for optimizing the authentication and redirection flow to ensure a smoother and more user-friendly integration.

Spotify Forward, Background, and Screen Lock Support in our Application:

Problems:

1. Spotify Forward Support Required:

We have observed challenges related to Spotify forward, causing disruptions in the user experience.

1. Background and Screen Lock Support Required:

Restrictions on background and screen lock functionality are impacting the overall usability of our application.

Request:

Any insights or updates on addressing these issues would be immensely helpful in enhancing the reliability and performance of our application.

We understand the complexities involved in maintaining such a dynamic platform and appreciate the ongoing improvements made by the Spotify team. Your guidance on these matters will be invaluable in ensuring a seamless integration.

Thank you for your time and consideration. We look forward to your insights and recommendations.