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18app

18app

Hi there!

I'm having a problem with the premium account (3 months) 'cause I'd like to pay with 18app BONUS but this site <removed for security reasons> can't convert my coupon, It says "Unfortunately, the 18app Code you entered has a lower value than the Spotify subscription requested..." but the value is correct, is 29.97€. What can I do?

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1 Reply

Hey @Itstricia,

 

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this.

 

I hope this helps!

MaximSpotify Star
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