There was a guy on here earlier that said they were having problems with it an he said he talked to Spotify I would suggest contacting them an asking them to contact u as soon as soon as the issue is resolved .ask them if they know when it will be resolved or if they can email u as soon as it's fixed.
I've gone back and forth with Spotify support and they can't figure it out so far. Here's what I received from them today.
"Thanks for getting back to us. We can confirm that your case has been escalated to the highest tier in Customer Support, all communication within this email thread will be from the Executive team from now on. Currently, we don't offer telephone support. However, we're more than happy to help you via email. We understand how frustrating this situation can be and we apologize about the delay this is taking and the inconvenience caused. We can confirm that the relevant teams are looking into this and we will let you know as soon as we have an update. In the meantime, do let us know if you have any other questions. Take care, Andrey Executive Team - Spotify Customer Support"
Hi there! I received my email stating that my Google Home Mini was now available - I completed my purchase and then saw an 'Ooops' error pop up in the Google store. A few minutes later, I got an email stating that my order was cancelled because some information 'couldn't be verified' - which I didn't understand. And now, it will not let me try again to redeem my offer. And Yes, we are on a Family plan.
My Google home was sent to the wrong address then retuened to thier warehouse. I contacted Google about it and they sent me a confirmation email to give to Spotify but I have no idea how to get in contact with someone at Spotify.