Can't get Spotify Premium with PayPal

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Can't get Spotify Premium with PayPal

Regular

Plan

Free --> Premium

Country

Phillipines

Device

Laptop

Operating System

Windows 10

 

My Question or Issue

Trying to subscribe to premium montly trial but  I tried again today just now am still getting error and cannot use Paypal to make payment to my Spotify. Any ideas on how to get this working. The Paypal error is:

 

We’re sorry. We were unable to set up pre-approved payments. Please try again later. Please return to the merchant and choose another way to pay.

 

My Paypal account is verified, country is Phillipines and payment set to my credit card. I've contact Paypal and mentioned my account was in order and they referred back to mechant as an issue. Any ideas?

12 Replies
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Re: Can't get Spotify Premium with PayPal

Rock Star 23
Rock Star 23

Hey @jp_makati, and welcome to the community.

Hope you're doing great!

 

In this case, could you try using another browser or incognito mode? If that doesn't work, please provide me a screenshot of the error messages being shown? Make sure to hide sensitive info when posting to the community.

 

Keep me posted, I look forward to helping out 🙂

Billy-JRock Star 23
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Note: I'm not a Spotify employee.

Re: Can't get Spotify Premium with PayPal

Regular

Hi Billy,

I am great, just trying to get this Premium account setup will be better. Here are some screenshots showing Spotify acount, Paypal account and the Error.

 

Account SpotifyAccount SpotifyAccount PaypalAccount PaypalVerified PaypalVerified PaypalError MessageError Message

What do you suggest, Paypal support says its a merchant issue?

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Re: Can't get Spotify Premium with PayPal

Regular

Have also tried many times with MS Edge browser, Internet Explorer browser and Chrome Incognito and cleared all browser cookies and history on each, but not having any luck =(

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Re: Can't get Spotify Premium with PayPal

Rock Star 23
Rock Star 23

@jp_makati

Thanks for checking.

 

Lastly, could you let me know if you have used this specific PayPal on another Spotify account? This could be a family member or themselves on an old account with Spotify.

 

Keep me in the loop 🙂

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: Can't get Spotify Premium with PayPal

Regular

Hey Billy,

 

No, i rarely use Paypal except for eBay purchases and my Paypal account has not been used with any spotify before. I prefer Paypal as they are safer payment method and recognise the online purchase easier. 

Any other things to check or should I just give up?

 

Thanks

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Re: Can't get Spotify Premium with PayPal

Rock Star 23
Rock Star 23

@jp_makati,

Thanks for the response .

 

Could you try subscribing here seeing if that works? If you still cannot use PayPal to subscribe, let's try using another payment method to see if that works.

 

Let me know how this goes 🙂

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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evospeccom

Regular

Tried with that link and exactly the same error.

 

I will give up on trying to get Spotify Premium. It just does not work with Paypal and no one seems to know why =(

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Re: evospeccom

Rock Star 23
Rock Star 23

@jp_makati,

Thanks for the response 🙂 

 

Sorry if those didn't work out. Could you try using another payment method to see if that makes a difference?

Let me know how this goes!

Billy-JRock Star 23
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: evospeccom

Visitor

Hi, I'm having the same problem as described above with a Verified PH paypal account. I'm not able to pay via paypal. I don't want to input my credit card that's why I'm using paypal. Any solution for that? Tried everything described above.

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