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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69979 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
134024 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
71953 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
255234 Views
156 replies
13 likes
PlanFree/PremiumCountryPortugal DeviceIphone SE 2020Operating SystemIOS 16.5.1 (c) My Question or IssueI would like to know if I subscribe this month to the premium only for 1 month then I can change it to 1 year?
Plan Free/Premium Country Portugal Device Iphone SE 2020 Operating System IOS 16.5.1 (c) My Question or Issue I would like to know if I subscribe this month to the premium on...
Spotify Star
227 Views
1 replies
0 likes
please help. I did not recieve the verification code for my premium spotify. How and where will i follow up? Do i need to link again my spotify account to my globe plan? That sucks.
please help. I did not recieve the verification code for my premium spotify. How and where will i follow up? Do i need to link again my spotify account to my globe plan? That sucks.
Not applicable
2050 Views
2 replies
0 likes
My duo account is not working as advertised and i will file a class-action lawsuit
My duo account is not working as advertised and i will file a class-action lawsuit
Moderator
259 Views
1 replies
0 likes
i've a student account and i wanna know if i can buy a gift card and put that budget on my account so i can pay 2 months using just 1 normally
i've a student account and i wanna know if i can buy a gift card and put that budget on my account so i can pay 2 months using just 1 normally
Moderator
312 Views
1 replies
0 likes
I paid for premium but it’s not working on my app
I paid for premium but it’s not working on my app
Moderator
382 Views
3 replies
0 likes
I'm not sure what happened when I went to purchase the student premium. I believe I did this June 14th and I have not been able to use it on my actual account. It signed me up under a default email and I have no idea how to sign in or switch it over ...
I'm not sure what happened when I went to purchase the student premium. I believe I did this June 14th and I have not been able to use it on my actual account. It signed me up under a default email a...
Moderator
425 Views
1 replies
0 likes
i tried to use a 12 month gift card but i had to end my premium monthly subscription first and it wouldn’t let me use the gift card because i used it then ended the premium and tried to put it back in??? please help
i tried to use a 12 month gift card but i had to end my premium monthly subscription first and it wouldn’t let me use the gift card because i used it then ended the premium and tried to put it back i...
Moderator
291 Views
1 replies
0 likes
My wife used here solo account for years and upgraded to Duo so I could join. But her Duo account doesn’t recognise our house name (even though Google does). She used one of the suggested addresses, which Spotify accepted, and I’ve used the identical...
My wife used here solo account for years and upgraded to Duo so I could join. But her Duo account doesn’t recognise our house name (even though Google does). She used one of the suggested addresses, ...
Spotify Star
1633 Views
8 replies
0 likes
PlanDuoCountryUnited KingdomMy Question or Issue As the plan manager, having removed someone from my Duo plan, can I revert to a Premium Individual plan?
Plan Duo Country United Kingdom My Question or Issue As the plan manager, having removed someone from my Duo plan, can I revert to a Premium Individual plan?
Spotify Star
250 Views
1 replies
0 likes
PlanFree/Premium: Premium IndividualCountry: Germany Device: iPhone 14 Pro, Macbook Pro late 2021 Hi,subscribed to Premium Individual several months ago when I still had an Android phone. Now I have an iPhone 14 Pro and Macbook. I'm trying to switch ...
Plan Free/Premium: Premium Individual Country: Germany Device: iPhone 14 Pro, Macbook Pro late 2021 Hi, subscribed to Premium Individual several months ago when I still had an An...
Casual Listener
309 Views
2 replies
0 likes
PlanPremium duoCountryCanadaDeviceiPhone 12 ProOperating SystemIOS 16.5.1 My Question or IssueSo I bought Spotify premium duo so my girlfriend could have it as well, but even though it registered on my account that she is under the subscription plan,...
Plan Premium duo Country Canada Device iPhone 12 Pro Operating System IOS 16.5.1 My Question or Issue So I bought Spotify premium duo so my girlfriend could have it as well, but even...
Spotify Star
302 Views
1 replies
0 likes
I have a Family Premium Plan. Last month, I changed the credit card to be used for my monthly subscription payment. Today, my July payment was still charged to my old credit card even though my new card is saved in payment method. I spent over 30 fru...
I have a Family Premium Plan. Last month, I changed the credit card to be used for my monthly subscription payment. Today, my July payment was still charged to my old credit card even though my...
241 Views
0 replies
0 likes
Hola, porque se cancelo mi cuenta premium?
Hola, porque se cancelo mi cuenta premium?
Moderator
252 Views
1 replies
0 likes
So, I use a laptop, a tablet and my mobile phone and i want to download songs on my mobile and it says device limit reached. I mean whaaat? I have premium plan and i can't download songs on the gadgets that i personally use that also only 3? COuld so...
So, I use a laptop, a tablet and my mobile phone and i want to download songs on my mobile and it says device limit reached. I mean whaaat? I have premium plan and i can't download songs on the gadge...
Spotify Star
391 Views
3 replies
0 likes
I've bee. A spotify premium with hulu memebrr for years and suddenly hulu isn't recognizing my membership. No payment methods changed, no plan was changed, it just isn't connecting. PlanPremiumCountryUSDeviceSamsung Galaxy, Xbox, PCOperating System(i...
I've bee. A spotify premium with hulu memebrr for years and suddenly hulu isn't recognizing my membership. No payment methods changed, no plan was changed, it just isn't connecting. ...
Spotify Star
263 Views
1 replies
0 likes
My bf and I wanted to join the Spotify duo and share the app. I want to do it asap before I’m charged another month. How do we speak with someone or set this up? Thx.
My bf and I wanted to join the Spotify duo and share the app. I want to do it asap before I’m charged another month. How do we speak with someone or set this up? Thx.
Moderator
337 Views
1 replies
0 likes
PlanPremium Individual CountryPhilippines DeviceS22 Ultra Operating SystemAndroid 13 My Question or Issue Why the subscription is not renewed and auto renewed. I can't pay due to problem. (Using GCash)It can't auto renewed due to sim register. Proble...
Plan Premium Individual Country Philippines Device S22 Ultra Operating System Android 13 My Question or Issue Why the subscription is ...
Moderator
765 Views
1 replies
0 likes
Spotify cancels my subscription because I chose apple payment in the past and this is no longer supported. A simple change of payment methods is not available for unknown und unexplainable reasons. Do I lose my preferences and playlists when being ca...
Spotify cancels my subscription because I chose apple payment in the past and this is no longer supported. A simple change of payment methods is not available for unknown und unexplainable reasons. D...
Spotify Star
589 Views
1 replies
0 likes
PlanPremiumCountry Deviceiphone 13Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei don’t know if my payment will come out automatically, I can’t find any pay now button..
Plan Premium Country Device iphone 13 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue i don’t know if my payment will come out automatically...
Spotify Star
1858 Views
1 replies
0 likes
Hi everyone!!! I just recently got this account after deleting an account with premium and it uses the same email and credit card details as the account I had before. I've been wanting to get premium again however it keeps saying like you can't purch...
Hi everyone!!! I just recently got this account after deleting an account with premium and it uses the same email and credit card details as the account I had before. I've been wanting to get premium...
Spotify Star
372 Views
1 replies
0 likes
