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Hi there I have upgraded my subscription to family. One of the members of my family is concerned they will lose all the songs they’ve downloaded and playlist blah blah associated with their account? Which would be annoying. So my question is if they ...
My dad bought a gift card for himself but ask me to do it for him. So I type the code to redeem but keeps telling me "Something went wrong. Try again, or get help." But he bought the gift card in another state. So I put the code but the postal code d...
PlanPremium (trial)CountryNetherlandsDevicePC/Nokia 8.1Operating SystemWindows 10/ Android I attempted to start a free trial for Spotify premium 3 days ago. I verfied my IDEAL bank account, and received a confirmation of "payment" for 0 euros on both...
PlanPremiumCountryUK My Question or IssueSigned up for the Nest, I have had no confirmation e-mail at all in 24 hours. Have checked spam and still nothing.Going to this link https://www.spotify.com/uk/claim-google/register/It says Thank you so much! ...
PlanPremium FamilyCountryUKMy Question or Issue Noted a friend had claimed theirs, and as I'm the family manager, I came to claim my Nest mini. However, there is no option for me to do this. I have not had an email and there's no link on the page for...
This is a new account I had to make, and I'm wishing to use premium for the 2 months and put my card in for later months as payment. The issue, however, is that I always get an error message. All my info. is correct, my card is not canceled, I have s...
PlanPremiumCountryUkDeviceiPhone Operating SystemiOS 10 My Question or IssueI need to cancel my subscription but am unable to access the account with the subscription (it’s not this account). Can someone please help? Thanks
PlanStudent/PremiumCountry My Question or IssueSpotify has been charging me twice 9,99€ instead of 4,99€ per month whereas I have a student discount (verified!). How can I fix this ?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei was just trying to change my subscription since i have had this app and used it almost all ...
Hi, some can help with this question?yestesday i bought the prepaid premium for a month, but my dad want to share, do you know if i want to change to premium duo i need to pay all the package again or just the diference? PlanPremiumCountryMexico
PlanFree/PremiumCountry
PlanFreeCountryRussiaDeviceIPhone SE, PCOperating SystemiOS 13, Windows 10My Question or IssueI have confirmed my student status, but when I try to activate premium it just throw my error 500. I have been trying to activate premium for two days by no...
PlanFamily/Duo PlansCountryCanadaDeviceMultipleOperating SystemWindows/Android My Question or IssueMy Son asked me if I could get a Spotify Premium Account for him. I would like for us to share the Account, but he lives with his Mom and so would have...
Hello guysI'm thinking of migration from the university plan to the family plan so I was wondering if when to change my plan I'm going to miss the period of the university plan that's in effect
Before Sep.2020, I use Spotify premium by paying per month via Visa card (59.000 VND/month).But today, I changed to yearly payment by Momo Wallet in Vietnam (590.000VND/year)However, after finishing payment (Bill ID: 1370137638704106), my account is ...
I bought a gift card for a year and it stopped working, and it hasn’t been a year yet, What do I do?
PlanTrying to get student subscriptionCountry DeviceDell Pro DeskOperating SystemWindows 10 My Question or IssueI am trying to start a student subscription but when I was unable to upload proof of student status before my session timed out. When I ac...
PlanPremiumCountryWould like to change to UK from Singapore.DeviceDesktopOperating SystemWindows My Question or IssueHi, I would like to switch my account to a UK-based one as I am based there for university. My account was originally registered in S...
PlanFree/PremiumCountrySwitzerland Device Samsung Galaxy S9Operating SystemAndroid My Question or IssueI have an issue signing up for free trial premium. I registered 2 weeks ago at spotify free. Now I wanted to sign up for the free trial premium, bu...
Planmember of Premium Family -> Individual Premium CountryPoland My Question or IssueI want to leave family plan in which I am now, and start my own premium subscription. I did not pay by myself for premium family plan, so can I use actual promotion ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
Plan: When joined was regular premium but have since been approved for student I joined Spotify Premium a few days ago expecting to be able to go the first month without being charged as I have never had Spotify premium before and thought that I woul...
PlanPremium Family DeviceMultipleOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I have upgraded to Premium Family. My partner and I both have an account, but I would like to set up another instance to use on our home ...