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Help Wizard

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Card Subscription

Card Subscription

Plan

Free/Premium

Country

Philippines

 

I recently cancelled my premium subscription that I paid using credit card in hopes of subscribing to a duo plan but when I'm about to pay already, credit card payment is not available.

 

Screenshot_20210401-224849_Spotify.jpg
Reply
1 Reply

Hi there @caamicerika_,

thanks for reaching out !

 

Spotify Premium Family and Duo plans are indeed available in your country.

I can also suggest from your screenshot that your current subscription is Premium Duo since that's what it says under the Your plan label.

 

What I would need to ask your for is a screenshot displaying what you see after clicking on the Change plan button.

Note: make sure to hide any sensitive info while uploading your screenshot

 

Thanks for your cooperation 🙂

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