Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Carte cadeau Q8

Carte cadeau Q8

Bonjour, j'ai eu accumulé des points avec ma carte carburant et j'ai eu un bon de 10€ à valoir ici pour un abonnement personnel et j'ai mis le code pin et ça ne fonctionne pas

Plan

Free/Premium

Country

Belgique

Device

iPhone

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hello @Carococo!

Thanks for reaching out. I hope you don't mind me replying in English, since it the official language in the Community. If you got this card in a store/fuel station, you need to make sure it was activated at the counter. Also, just to be sure, can you confirm you're trying to redeem it in this link?

 

If you keep getting an error, I'd recommend trying this using another browser or an incognito window. You can learn more about redeeming gift cards here.

 

Hope this helps and let me know if you have any questions!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts