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Charged Twice in Two Months

Charged Twice in Two Months

So back in May, I upgraded to a family plan and switched the payment from my card to my mom's card because she insisted on paying for it. The problem is, I just noticed my card is still being charged the 10 bucks monthly and has been along with my mom's $16 charge. I made my account the parent account, so I didn't just make a new subscription, I just updated my old one. I would like to no longer be charged the $10 for a basic premium when there's also a family plan going on. I went to go cancel the subscription, but it was only showing my family plan, and I don't want to cancel that because I have six lines on it. Can someone help me cancel the basic premium but keep the family plan? 

 

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1 Reply

Hey @Joe_Palacios,


Thanks for reaching out, and welcome to the Community.
Here you have the Spotify Subscription Page.
If you’ve been charged twice I recommend looking at the Why have I been charged twice? support article.

I hope this helps!

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