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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131435 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
65085 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
246000 Views
151 replies
13 likes
Envio la invitacion de plan familiar pero el correo no se envia
Envio la invitacion de plan familiar pero el correo no se envia
Roadie
301 Views
1 replies
0 likes
I was charged $5.40 twice by Spotify 2 days ago, yet my premium membership still hasn’t started? I’m kind of freaking out because there’s really no customer support for Spotify... are they just going to take my money?
I was charged $5.40 twice by Spotify 2 days ago, yet my premium membership still hasn’t started? I’m kind of freaking out because there’s really no customer support for Spotify... are they just going...
Roadie
530 Views
1 replies
0 likes
I was logged into spotify by facebook. I went to make the registration for the premium and requested several information, when I finished and sent the document of purchase of the college, I went in my profile and this signature did not appear in the ...
I was logged into spotify by facebook. I went to make the registration for the premium and requested several information, when I finished and sent the document of purchase of the college, I went in m...
Roadie
338 Views
1 replies
0 likes
Hey. Recently, about 2 days ago I started the spotify premium trial. I didn't expect it to charge me right away which aggrovates me. It's not that I don't have the money, it's like I wanted my free month and was going to continue paying afterwards. I...
Hey. Recently, about 2 days ago I started the spotify premium trial. I didn't expect it to charge me right away which aggrovates me. It's not that I don't have the money, it's like I wanted my free m...
Roadie
292 Views
1 replies
0 likes
Hi You are charging me twice for family premium in march, one payment EUR 14.99 on 4th march and then again 14.99 EUR on 13th march .How can this be corrected ? In your solutions you say i might have subscribted twice, how can i see if i have done so...
Hi You are charging me twice for family premium in march, one payment EUR 14.99 on 4th march and then again 14.99 EUR on 13th march . How can this be corrected ? In your solutions you say i...
Roadie
315 Views
1 replies
0 likes
Queria saber si para aprovechar la promocion de los 2 meses gratis necesito tener una cantidad de dinero para que se me aplique ya que tengo poco dinero y cuando pongo la tarjeta me la rechaza
Queria saber si para aprovechar la promocion de los 2 meses gratis necesito tener una cantidad de dinero para que se me aplique ya que tengo poco dinero y cuando pongo la tarjeta me la rechaza
Roadie
1400 Views
1 replies
0 likes
Hi! I’m living in Mexico for 2 years and I can’t find a way to change the country info from Spain to Mexico. I want to change the credit card to a mexican one and it doesn’t let me cause it doesn’t match with the country info (Spain). My account deta...
Hi! I’m living in Mexico for 2 years and I can’t find a way to change the country info from Spain to Mexico. I want to change the credit card to a mexican one and it doesn’t let me cause it doesn’t m...
Roadie
244 Views
1 replies
0 likes
Hola. El dia de hoy, 20 de Marzo, realice el proceso de suscripcion para Premium Estudiantes y al ver mi cuenta bancaria, se realizaron dos cobros por el mismo valor de la suscripcion, pero aun no esta disponible la opcion Premium en mi cuenta. Quisi...
Hola. El dia de hoy, 20 de Marzo, realice el proceso de suscripcion para Premium Estudiantes y al ver mi cuenta bancaria, se realizaron dos cobros por el mismo valor de la suscripcion, pero aun no es...
Roadie
243 Views
1 replies
0 likes
Hesabim dogurlandi diye mesaj geliyor ama hala free olarak gozukyor bu sorunu gidermenizi rica ediyorum daha oncede yazmistim, geri yanit almadim, resmen kandirmaca bu nedir ya , ne bicim sistem bu spotify dan soguma sebebi bildigin
Hesabim dogurlandi diye mesaj geliyor ama hala free olarak gozukyor bu sorunu gidermenizi rica ediyorum daha oncede yazmistim, geri yanit almadim, resmen kandirmaca bu nedir ya , ne bicim sistem bu s...
Roadie
284 Views
1 replies
0 likes
Saya berlangganan premium menggunakan pulsa Tri selama lebih dari setahun tetapi kali. Setiap kali muncul 'detail pembayaran tidak dapat diberarui', saya dapat memperbarui menggunakan pulsa. Sekarang, halaman memperbarui detail pembayaran tidak memil...
Saya berlangganan premium menggunakan pulsa Tri selama lebih dari setahun tetapi kali. Setiap kali muncul 'detail pembayaran tidak dapat diberarui', saya dapat memperbarui menggunakan pulsa. Sekarang...
Roadie
333 Views
1 replies
0 likes
I am a student that would like to upgrade my account to premium. But it seems paymaya isnt working i loaded 200 pesos for this but still i cant get premium account. I have messaged already the paymaya cares but unfortunately i cant get any response a...
I am a student that would like to upgrade my account to premium. But it seems paymaya isnt working i loaded 200 pesos for this but still i cant get premium account. I have messaged already the paymay...
Roadie
1638 Views
1 replies
0 likes
trying to add a new acount for my son an paying with my paypal acount i am geting this message from paypal Hi, Michael! Information from Spotify Limited30 day of recurring Spotify Premium how do i go to premium on the second user? ThanksMichael
trying to add a new acount for my son an paying with my paypal acount i am geting this message from paypal Hi, Michael! Information from Spotify Limited 30 day of recurring...
Roadie
225 Views
1 replies
0 likes
Salve, chiedo aiuto perche ho ricevuto il pagamento di premium due volte nel giro di una settimana, e non riesco a capire quale account e avvenuto il pagamento, e penso che sia piu di uno!
Salve, chiedo aiuto perche ho ricevuto il pagamento di premium due volte nel giro di una settimana, e non riesco a capire quale account e avvenuto il pagamento, e penso che sia piu di uno!
Roadie
798 Views
1 replies
0 likes
Hello!! I have a premium subscription connected with my Facebook account.My question is, is it possible to move the subsrcirption to a Spotify account in case I want to delete my Facebook account? Thanks!
Hello!! I have a premium subscription connected with my Facebook account. My question is, is it possible to move the subsrcirption to a Spotify account in case I want to delete my Facebook ...
Roadie
243 Views
1 replies
0 likes
Checo mi recibo y aparece mi pago de febrero, hace 5 dias realizan 2 cargos a otra tarjeta que no tenia registrada y recibo un correo donde va a cancelar mi servicio porque no han recibido mi pago, donde puedo comunicarme para aclarar esta situacion?
Checo mi recibo y aparece mi pago de febrero, hace 5 dias realizan 2 cargos a otra tarjeta que no tenia registrada y recibo un correo donde va a cancelar mi servicio porque no han recibido mi pago, d...
Roadie
263 Views
1 replies
0 likes
Buenas tardes, el pasado 30 de Marzo realicé el pago de mi cuenta de spotify con la oferta para estudiantes por un monto de $50.00. Se realizó el cargo a mi tarjeta de débito y aún no se ha actualizado mi cuenta a Premium. Anexo las fotos. Favor de a...
Buenas tardes, el pasado 30 de Marzo realicé el pago de mi cuenta de spotify con la oferta para estudiantes por un monto de $50.00. Se realizó el cargo a mi tarjeta de débito y aún no se ha actualiza...
Roadie
252 Views
1 replies
0 likes
I was using a student premium account and switched to the family plan, after the card expired and I put in a new one for the family I have to charges, 1 for 9.99 and the other for 14.99 how do I get so that I'm only using the family account and I don...
I was using a student premium account and switched to the family plan, after the card expired and I put in a new one for the family I have to charges, 1 for 9.99 and the other for 14.99 how do I get ...
Roadie
234 Views
1 replies
0 likes
Hi, I have a premium account I just payed on March 15th (20.00 PEN). Question is: if I switch (right now) to a family plan that cost around 30 PEN, will Spotify charge me those 30 PEN (aditional to the recent 20 PEN charge= total 50) or just the diff...
Hi, I have a premium account I just payed on March 15th (20.00 PEN). Question is: if I switch (right now) to a family plan that cost around 30 PEN, will Spotify charge me those 30 PEN (aditional to t...
Roadie
270 Views
1 replies
0 likes
On my bank statement shows that the payment was done on the 02/06/18 but on my soptify app keeps showing payment failed? how can I sort this out?
On my bank statement shows that the payment was done on the 02/06/18 but on my soptify app keeps showing payment failed? how can I sort this out?
Roadie
309 Views
1 replies
0 likes
I am get SO frustrated. I have two accounts but i only use one, i want to cancel the other as i have being charged for both but dont know the usernam,email or password for the second account. I cannot find a single phone number to call or forum with ...
I am get SO frustrated. I have two accounts but i only use one, i want to cancel the other as i have being charged for both but dont know the usernam,email or password for the second account. I canno...
Roadie
209 Views
1 replies
0 likes
