Charged though still a Free User

[arapotpot]

Just today, December 27, 2017, I created an Account with my friends email and consent and I purchased a promo subscription of php9.00 for 3 months using CC. I got charged (received a notification from provider) though a popup says I already availed the same promo (maybe before or what) but this is my first subscription as I just created my account.

When I checked back my Account (my friend's account), it is still on free user.

[Luke]

Hey @arapotpot,

Apologies for the late reply, but maybe I can still help 🙂

You should look on the receipt you got sent to your email address. This should say the username with that you subscribed to Spotify premium!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!

Have a great day!

Luke