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Charged twice on different days

Charged twice on different days








My Question or Issue

I have been charged twice for a long time now: every 28th and 29th of the month. One charge comes to my Paypal accout, and the other directly to my credit card. I checked and I don't have other Premium subscriptions in any other accounts, and I don't have family members using my account(s).

Can you please help solve this?

5 Replies

Hey 😃

Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

I hope this helps!
Please Like!!!

If it works please please Mark as solution


No, I've checked all of that already and none of the cases correspond to mine.
I do not have multiple Premium accounts, my card details are fine in my account (hence being charged at all). What I don't understand is that I am charged once through my PayPal account and once on my credit card for the same subscription.

Hi @blichnovszky ,


Thanks for updating me.


In this case the best thing would be to contact Spotify by taking a look here:


All the best!


Robert_WRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hi Rob,

Thanks, I'll try that.

Fingers crossed 🙂

Hey @blichnovszky.


Just wanted to follow up and see if the folks at Customer Support were able to help you solve your issue?


Let us know 😉

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