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Credit card not going through

Credit card not going through

I'm trying to sign up to family premium plan but after entering my cc info it gives me an immediate " sorry try another card.." response. My card is all in good standing. Amyone else having this issue?
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1 Reply

Hey @Velodawg2017, welcome to the Spotify Community!

 

Just to confirm, does your card meet these requirements? If it does but you're still unable to subscribe, we suggest that you contact our Support team via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and help you with this.

 

Let us know if you have any questions. Have a great day!

JulianModerator
 
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