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Double billed

Double billed

Plan

Family Premium

Country

 Australia

Device

Various

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 I have subscribed to Premium Family last month and still got billed for the 1st monthly payment following my Premium Free trial expiry. How do I get that resolved (refund on the extra month + cancellation of upcoming ones)

  

Reply
1 Reply

Hey @lajvdubois61, welcome to the community. 

 

Hope you’re doing great!

If you’ve been charged twice I’d recommend checking out this support article for more information and the next steps to take. 

Happy listening 🙂

Billy-JSpotify Star
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