Announcements

Help Wizard

Step 1

NEXT STEP

Charged the wrong amount for my subscription

Charged the wrong amount for my subscription

Hi everyone! I've been a premium student member for the past 3 years now and my card has always been charged the student price $4.99. But, this month I was charged the regular price of $9.99, without any notification from Spotify that my plan has been changed. Because of this, I manually changed my plan back to premium for students but I'm scared that I might be charged twice. Is there any way I can make sure I won't be charged twice. I really love this service and I don't want to end my subscription simply because my plan got more expensive. 😞

 

 

 

 

Reply
1 Reply

Hey @spaceadventure, welcome to the community.

 

Hope you’re doing great!

 

In this case, if you’ve changed back to your Premium for Students plan (while on the regular Premium) you should be charged on a certain date, but shouldn’t be charged twice. 

 

If you do get charged twice by accident, you can check out this Spotify Answer for more information and the next steps to take.

Happy listening 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts