Family Plan Issue

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Family Plan Issue

jasp410
Newbie

Plan

Premium

Country

USA

Device

IphoneX

Operating System

(iOS 10

 

My Question or Issue

I received an email last week, asking to verify my address, which I did. Then I received an email saying that address was verified. Yesterday, another email was sent, indicating I was kicked out of the family plan because they couldn't verify my address. Does anyone know how to get this resolved?

1 Reply

OneByBoo
Rock Star 19
Rock Star 19

Hey there @jasp410,

thanks for posting !

 

You can find more info on why you may have been removed from a Premium for Family plan here.

 

Furthermore, you may also need to check with your plan's owner, just in case you were removed accidentally by them.

 

Let me know how it goes 😃

OneByBooRock Star 19
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