Announcements

Getting charged twice in two different days

Solved!
Reply

Getting charged twice in two different days

Abdifatah
Newbie
Getting charged twice in two different days on my card why's that happening The total headed up to $54.84 please help
1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Getting charged twice in two different days

Jacob
Rock Star 16
Rock Star 16

Hey @Abdifatah, welcome to the Spotify Community!

 

Oh no! All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. They can also help decide if you're eligible for a refund. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

JacobRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Solution!

Re: Getting charged twice in two different days

Jacob
Rock Star 16
Rock Star 16

Hey @Abdifatah, welcome to the Spotify Community!

 

Oh no! All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. They can also help decide if you're eligible for a refund. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

JacobRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

SUGGESTED POSTS