Announcements

Help Wizard

Step 1

NEXT STEP

Help to save my account!

Help to save my account!

Hello, 

 

I get this message up when I look at my profile; 

Spotify Premium

Your plan is associated with our partner TeliaSonera, please refer to TeliaSonera for questions regarding your plan.

 

When I contact Telia Norway they say it is not associated with them anymore. But I cant upgrade to Family because I get the message that it has to go through Telia...(!) 

 

I really dont want to have to start a new account so I hope someone knows what I can do ? 

 

Elsa - Norway 

Reply
0 Replies

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random