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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
69351 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
133747 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
70925 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
254330 Views
156 replies
13 likes
I got a notification with 99eur for a year but didn't have the time at that moment.Now I can't find it anymore.Can you please provide the link? I'm a premium user already. Thanks,Karel
I got a notification with 99eur for a year but didn't have the time at that moment. Now I can't find it anymore. Can you please provide the link? I'm a premium user already. Thanks, Karel
Community Legend
259 Views
1 replies
0 likes
Hi, please can you advise if the following is possible and if I understand correctly? - create a brand new Spotify premium account, claiming the 0.99 offer for 3 months using a payment method such as credit/debit card - at some point during the 3 mon...
Hi, please can you advise if the following is possible and if I understand correctly? - create a brand new Spotify premium account, claiming the 0.99 offer for 3 months using a payment metho...
Community Legend
1692 Views
3 replies
0 likes
Salve, ho pagato 6 mesi di abbonamento con 18app.Da giorni ormai spotify mi diceva che il mio abbonamento non era attivo ma adesso addirittura mi e' stato bloccato l'abbonamento quando dovrei aver pagato fino a Maggio, vorrei capire il motivo.
Salve, ho pagato 6 mesi di abbonamento con 18app. Da giorni ormai spotify mi diceva che il mio abbonamento non era attivo ma adesso addirittura mi e' stato bloccato l'abbonamento quando dovrei aver ...
182 Views
0 replies
0 likes
Hey Guys.I'm from germany. And is buyed me a gift-card. But when I want to go to the Redeem page, they told me there is no page. Also the gift-card website is not found. I'm sad right now, because idk where i can redeem my gift card to get premium
Hey Guys. I'm from germany. And is buyed me a gift-card. But when I want to go to the Redeem page, they told me there is no page. Also the gift-card website is not found. I'm sad right now, because ...
Community Legend
245 Views
1 replies
0 likes
It does not let me listen to music without WiFi in the Spotify premiun. I don't know what to do!
It does not let me listen to music without WiFi in the Spotify premiun. I don't know what to do!
Community Legend
421 Views
1 replies
0 likes
I subscribed to premium knowing that there is promo but I get charged with regular amount. I cancelled the premium immediately because of that. Will I still get charge even I cancelled it? Though still showing like what is on the screenshot I attache...
I subscribed to premium knowing that there is promo but I get charged with regular amount. I cancelled the premium immediately because of that. Will I still get charge even I cancelled it? Though sti...
Community Legend
232 Views
1 replies
0 likes
I can not play any music, it says free subscription but I’m still getting charged it’s ridiculous! HELP
I can not play any music, it says free subscription but I’m still getting charged it’s ridiculous! HELP
Community Legend
237 Views
1 replies
0 likes
After trying to get Premium for Student(2 times) I canceled the session. Despite the fact I didn't finish the purchase, money have been withdrawn from my bank account and are currently reserved. EDIT: Thank you. I got refund for the second payment. C...
After trying to get Premium for Student(2 times) I canceled the session. Despite the fact I didn't finish the purchase, money have been withdrawn from my bank account and are currently reserved. ...
178 Views
0 replies
0 likes
So I just pulled up Spotify and it says that payment failed and to update my info even though I paid two weeks ago. What should I do?
So I just pulled up Spotify and it says that payment failed and to update my info even though I paid two weeks ago. What should I do?
169 Views
0 replies
0 likes
What will happen to my downloaded songs in the play list if I decide to unsubscribe? Are they stored anywhere in my computer so that I can still access after the termination of my subscription? Or are they forever gone since I will not be allowed to ...
What will happen to my downloaded songs in the play list if I decide to unsubscribe? Are they stored anywhere in my computer so that I can still access after the termination of my subscriptio...
187 Views
0 replies
0 likes
Subscription not working, premium paused I have 12 month subscription, contacted Spotify last week and was told problem was resolved. Enjoy Spotify PremiumDecember 01, 2017Order ID: 776341185074077Spotify Premium $99.0012 monthsSales tax 0.0% $0.00To...
Subscription not working, premium paused I have 12 month subscription, contacted Spotify last week and was told problem was resolved. Enjoy Spotify Premium December 01, 2017 Order ID: ...
Casual Listener
2372 Views
2 replies
0 likes
Ja sou premium e preciso mudar a forma de pagamento para boleto ou debito em conta. O site so esta oferecendo cartao de credito.
Ja sou premium e preciso mudar a forma de pagamento para boleto ou debito em conta. O site so esta oferecendo cartao de credito.
Spotify Star
449 Views
1 replies
0 likes
I have never purchased $0.99 for premium, but I was not eligible for this activity.
I have never purchased $0.99 for premium, but I was not eligible for this activity.
Community Legend
238 Views
1 replies
0 likes
So I tried upgrading to premium for that deal for $9.99 for 3 months, and it said my card wasn't working so I called it and they said I played 2 to 3 times for the college deal, but I only signed up for the 3 months, and I still don't have premium I'...
So I tried upgrading to premium for that deal for $9.99 for 3 months, and it said my card wasn't working so I called it and they said I played 2 to 3 times for the college deal, but I only signed up ...
Roadie
235 Views
1 replies
0 likes
I recently cancelled my premium sub scription after being charged 10.55$ earlier this month. It said I can use my premium account until January 10. Does this mean I will get charged again next month?
I recently cancelled my premium sub scription after being charged 10.55$ earlier this month. It said I can use my premium account until January 10. Does this mean I will get charged again next month?
Spotify Star
357 Views
1 replies
0 likes
Gretings... So i have this premium Stotify account for some years now, and i want to change to "Family account"... The problem is... My subscription is given by a "Spotify partner company" call "Movistar"... Has it says on my profile account any doub...
Gretings... So i have this premium Stotify account for some years now, and i want to change to "Family account"... The problem is... My subscription is given by a "Spotify partner company" call ...
Spotify Star
244 Views
1 replies
0 likes
Hi!I subscribed to the premium service two weeks ago and I haven't been able to log in with the premium profile since then. I have checked that the username which is in the mail confirming the premium subscription is not the username I use to log in....
Hi! I subscribed to the premium service two weeks ago and I haven't been able to log in with the premium profile since then. I have checked that the username which is in the mail confirming the prem...
394 Views
0 replies
0 likes
Hi there,I used to have a Spotify family subscription, but out of nowhere my account and all linked accounts have been turned into free accounts even though a week a go money has been taken from my bank account? Why has this happened and how can I un...
Hi there, I used to have a Spotify family subscription, but out of nowhere my account and all linked accounts have been turned into free accounts even though a week a go money has been taken from my...
296 Views
0 replies
0 likes
Hi, I have an account that i pay for but i dont know the account information so that i can cancel it . Now im paying 9,99 for nothing .. please help! though i remember making a account with a 3 month free premium subscription but after that i had for...
Hi, I have an account that i pay for but i dont know the account information so that i can cancel it . Now im paying 9,99 for nothing .. please help! though i remember making a account with a 3 month...
260 Views
0 replies
0 likes
I was trying to rip off the cover for a 60 dollar card for spotify, and now I can't see half of the code. Please help.
I was trying to rip off the cover for a 60 dollar card for spotify, and now I can't see half of the code. Please help.
Spotify Star
427 Views
1 replies
0 likes
