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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

149870 Views

69 replies

10 likes

Premium for Family
  • 149870 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

95550 Views

89 replies

4 likes

  • 95550 Views
  • 89 replies
  • 4 likes

premium membership for one year

I paid the spotify premium subscriptions for one year but i get the red notification on the top on my phone's screen which that i should change the payment details. Moreover i get emails that i will loss premium membership in 2 days.

Newbie

I paid the spotify premium subscriptions for one year but i get the red notification on the top on my phone's screen which that i should change the payment details. Moreover i get emails that i will ...

210 Views

0 replies

0 likes

  • 210 Views
  • 0 replies
  • 0 likes

Payment issue

Hello, I used Spotify with student discount in US but I'm actually back in my country, South Korea.I have tried to change payment with my Korea VISA card, but there is the Spotify is not available with my country so I can't use my VISA card. My US ca...

Newbie

Hello,    I used Spotify with student discount in US but I'm actually back in my country, South Korea. I have tried to change payment with my Korea VISA card, but there is the Spotify is...

210 Views

0 replies

0 likes

  • 210 Views
  • 0 replies
  • 0 likes

Spotify Connect - Multiple Speakers/Devices

How many devices can be put on a business premium account?? I've looked everywhere and can't seem to find out how many devices I can register under one business account. I'm in New Zealand so it's $50 for a business account for me and I think there s...

Newbie

How many devices can be put on a business premium account?? I've looked everywhere and can't seem to find out how many devices I can register under one business account. I'm in New Zealand so it's $5...

218 Views

0 replies

0 likes

  • 218 Views
  • 0 replies
  • 0 likes

Paid for yearly subscription but Spotify still wants to charge me monthly

I'm premium user for a long time, recently I've embraced yearly payment offer.Even I see new payment in 'my subscriptions', Spotify says that it is going to charge me for the next month. Is that expected behavior ?

Newbie

I'm premium user for a long time, recently I've embraced yearly payment offer. Even I see new payment in 'my subscriptions', Spotify says that it is going to charge me for the next month. Is that ex...

234 Views

0 replies

0 likes

  • 234 Views
  • 0 replies
  • 0 likes

Cancelled Premium, still had time, but immediately moved to Free

So I cancelled my spotify Premium. Had until 12/28. But on my device, I have no On Demand Music. Only shuffle. **bleep**?

Newbie

So I cancelled my spotify Premium.  Had until 12/28.  But on my device, I have no On Demand Music.  Only shuffle.  **bleep**?

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Solved!! "Update your payment details ASAP to keep your music" notification

Hi, I paid the spotify premium subscriptions for one year but i get the red notification on the top on my phone's screen which that i should change the payment details. In my profile, i can see i'm a premium user but still getting that notification.

Casual Listener

Hi,   I paid the spotify premium subscriptions for one year but i get the red notification on the top on my phone's screen which that i should change the payment details. In my profile, i can ...

refikherdag

Casual Listener

6814 Views

2 replies

0 likes

asap
detais
Payment
Update
  • 6814 Views
  • 2 replies
  • 0 likes

Subscription change

I'm using monthly premium, now got a new plan which is yearly premium, if I want to subscribe now, should I unsubscribe current premium first then subscribe yearly premium or it will auto change me after my monthly premium is going to renew on 27/12?

Casual Listener

I'm using monthly premium, now got a new plan which is yearly premium, if I want to subscribe now, should I unsubscribe current premium first then subscribe yearly premium or it will auto change me a...

sepporoth

Regular

549 Views

2 replies

0 likes

Subscription
  • 549 Views
  • 2 replies
  • 0 likes

At login offered my premium for a year at $99.00

When I logged into my Spotify today I was offered my premium service at $99.00 for a year and I can't find the offer anywhere now ? How do I find and redeem this offer ?

Newbie

When I logged into my Spotify today I was offered my premium service at $99.00 for a year and I can't find the offer anywhere now ? How do I find and redeem this offer ?

Maxim

Spotify Star

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Got charged for student offer.

I tried getting the student offer for 4.99 was unable to get it and i was still charged for it even though I don't have it. need help with a refund

Newbie

I tried getting the student offer for 4.99 was unable to get it and i was still charged for it even though I don't have it. need help with a refund 

nmikasha

Newbie

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Premium for Students

I attempted to renew my subscription to Spotify Premium for students/Hulu and the forms would not work and now my subscriptions have lapsed. I have attempted to try and fix it but nothing is working. None of the forms are working at all. I need help ...

Casual Listener

I attempted to renew my subscription to Spotify Premium for students/Hulu and the forms would not work and now my subscriptions have lapsed. I have attempted to try and fix it but nothing is working....

Alexandriarhod

Newbie

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Charge Preimum year subscription & monthly subscription.. why & help!

I signed up for the offer of $119.00 yearly subscription with Spotify Premium on Dec 15/12:17, on the 18/12/17 I was charged my (precious) monthly account subscription of $11.99. Can someone tell me why this would happen? I feel annoyed that I assume...

Newbie

I signed up for the offer of $119.00 yearly subscription with Spotify Premium on Dec 15/12:17, on the 18/12/17 I was charged my (precious) monthly account subscription of $11.99. Can someone tell me ...

179 Views

0 replies

0 likes

  • 179 Views
  • 0 replies
  • 0 likes

cobro de premium para estudiante no se refleja, no tengo premium

me hicieron el cobro para premium de estudiante y por error cerre el enlace cuando iba a meter el documento y me cobraron y no se refleja el premium en mi cuenta

Newbie

me hicieron el cobro para premium de estudiante y por error cerre el enlace cuando iba a meter el documento y me cobraron y no se refleja el premium en mi cuenta

238 Views

0 replies

0 likes

  • 238 Views
  • 0 replies
  • 0 likes

Bayad Center Payment

I paid my Spotify Premium via Bayad Center a while ago. After I paid, I checked if my payment has already accumulated. Until now it has not.

Newbie

I paid my Spotify Premium via Bayad Center a while ago. After I paid, I checked if my payment has already accumulated. Until now it has not.

jessababy_27

Newbie

3361 Views

3 replies

0 likes

  • 3361 Views
  • 3 replies
  • 0 likes

Solved!! Gift subscription help

Hi there! I attempted to buy my dad a gift subscription to premium. I chose the 12 month option, chose the background image for the digital gift card, entered in the delivery email and date etc., clicked on "continue" aaaand, it just took me back to ...

Casual Listener

Hi there! I attempted to buy my dad a gift subscription to premium. I chose the 12 month option, chose the background image for the digital gift card, entered in the delivery email and date etc., cli...

nikseven

Casual Listener

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Problema con el pago y ubicacion...

HolaSiempre habia usado el spotify free y siempre andaba de Belgica a Chile a Espana y siempre cambiaba la ubicacion (tras las 2 semanas) en la parte de cuenta bueno pues ahora estoy en Belgica y desde el mes pasado que empece con premium y ahora qui...

Newbie

Hola Siempre habia usado el spotify free y siempre andaba de Belgica a Chile a Espana y siempre cambiaba la ubicacion (tras las 2 semanas) en la parte de cuenta bueno pues ahora estoy en Belgica y d...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Quiero cambiar a premiun y no me deja cambiar de pais.

Hola, Antes de venirme he dado de baja el premiun, he comprado un chip de otro europa, por cuestiones de costos, y spotify me ha obligado a cambiar mi pais. Ahora quiero pagar y me sale en euros, cosa que no quiero.Aclaracion: Soy Argentino, en Andor...

Newbie

Hola,              Antes de venirme he dado de baja el premiun, he comprado un chip de otro europa, por cuestiones de costos,  y spotify me ha obligado a cam...

miguesibarra

Newbie

6779 Views

1 replies

0 likes

  • 6779 Views
  • 1 replies
  • 0 likes

Hulu/Spotify Bundle

So, I added Hulu for "free" and the account never activated. I contacted Hulu, they said it's on Spotify's end. Contacted Spotify and am told I have to wait 3 weeks to use it. That is the most ridiculous thing I've ever heard. I cancelled my supscrip...

Newbie

So, I added Hulu for "free" and the account never activated. I contacted Hulu, they said it's on Spotify's end. Contacted Spotify and am told I have to wait 3 weeks to use it. That is the most ridicu...

201 Views

0 replies

0 likes

  • 201 Views
  • 0 replies
  • 0 likes

Premium missing after account change with Rogers

Hi Spotify, I’m a Rogers cell phone customer here in Canada. Up till today my wife and I had a share everything plan, it was about $135 a month and we had to share 5 gigs of Data - but we got up to 3 accounts of Spotify premium. We both love using Sp...

Casual Listener

Hi Spotify, I’m a Rogers cell phone customer here in Canada. Up till today my wife and I had a share everything plan, it was about $135 a month and we had to share 5 gigs of Data - but we got up to 3...

Sajeevsiva

Casual Listener

255 Views

1 replies

0 likes

  • 255 Views
  • 1 replies
  • 0 likes

Limit on adding songs to the library

Hi! I'm trying to add new albums on my PREMIUM ACCOUNT and can’t add more. Is this correct? There’s a limit on albums and artist you can add to your library? That doesn’t make ANY sense. I’m not talking about downloading files, I’m trying to build a ...

Newbie

Hi! I'm trying to add new albums on my PREMIUM ACCOUNT and can’t add more. Is this correct? There’s a limit on albums and artist you can add to your library? That doesn’t make ANY sense.  I’m n...

Kurripu

Casual Listener

345 Views

1 replies

1 likes

  • 345 Views
  • 1 replies
  • 1 likes

Cannot update my payment details

Im trying to update my payment details while my old plastic expired. Since it expired when I try to update the credit card info the app keeps charging my credit card and telling me that "Ha ocurrido un error en el pago. Vuelve a intentarlo o usa otro...

Newbie

Im trying to update my payment details while my old plastic expired. Since it expired when I try to update the credit card info the app keeps charging my credit card and telling me that  "Ha ocu...

209 Views

0 replies

0 likes

  • 209 Views
  • 0 replies
  • 0 likes