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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
70394 Views
31 replies
2 likes
Moderator
120541 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
155661 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
304887 Views
168 replies
13 likes
Hello, I am currently free account, but I would like to become a premium member by taking the offer 3 months for 0,99EUR. After those 3 months, can I upgrade to family premium or will I loose the opportunity to have family premium? Thank you for the ...
Hello, I am currently free account, but I would like to become a premium member by taking the offer 3 months for 0,99EUR. After those 3 months, can I upgrade to family premium or will I loos...
211 Views
0 replies
0 likes
Hi. I have an active account wich due date is 18-January-2018. I do want to acquire the year Premium offer that overdues in 31-December-2017. I've already canceled the monthly fee payment (till 18-January-2018) so as to get the year Premium account. ...
Hi. I have an active account wich due date is 18-January-2018. I do want to acquire the year Premium offer that overdues in 31-December-2017. I've already canceled the monthly fee payment (t...
Newbie
470 Views
2 replies
0 likes
I was charged for spotify premium which is the $0.99 (RM 2.00) for 3 months offer but my account is STILL a FREE account. I know its not a lot but I need answers and is spotify scamming me? This is absurd and it bothers me a lot since it may affect o...
I was charged for spotify premium which is the $0.99 (RM 2.00) for 3 months offer but my account is STILL a FREE account. I know its not a lot but I need answers and is spotify scamming me? This is a...
Community Legend
274 Views
1 replies
0 likes
Hi dear community, Ive got a problem with my premium membership for a while now. I am only able to listen to spotify music when I am connected to a wifi network or when I have downloaded music on my laptop/phone while having a connection. Is this nor...
Hi dear community, Ive got a problem with my premium membership for a while now. I am only able to listen to spotify music when I am connected to a wifi network or when I have download...
Community Legend
333 Views
1 replies
0 likes
Hi everyone, I recently moved to Portugal for my erasmus and after 2 weeks spotify stopped working.they asked me to change the country in my profile (Italy) to the one I was staying in, but Portugal was not among the options. I could only put Norway ...
Hi everyone, I recently moved to Portugal for my erasmus and after 2 weeks spotify stopped working. they asked me to change the country in my profile (Italy) to the one I was staying in, bu...
Newbie
327 Views
1 replies
0 likes
Hello Yesterday i paid for Premium for 3 months for $14.99. However today i have been given Premium for upgrading my phone plan. Can yu please refund the Premium I purchased yesterday. Thanks
Hello Yesterday i paid for Premium for 3 months for $14.99. However today i have been given Premium for upgrading my phone plan. Can yu please refund the Premium I purchase...
Spotify Star
480 Views
1 replies
0 likes
hi guys i unsubscribed last week and i still didn't get my money back.**bleep**
hi guys i unsubscribed last week and i still didn't get my money back.**bleep**
Spotify Star
561 Views
1 replies
0 likes
Hi, for some reason when I try to update my Spotify premium subscribtion with my new Visa card, i get an error message saying "Payment failed. Try again, or use a different payment method." yet my bank account shows reserved payments that immediately...
Hi, for some reason when I try to update my Spotify premium subscribtion with my new Visa card, i get an error message saying "Payment failed. Try again, or use a different payment method." yet my ba...
Casual Listener
335 Views
1 replies
0 likes
How can i pay the 99 Cent deal with My mobilphone
How can i pay the 99 Cent deal with My mobilphone
Spotify Star
294 Views
1 replies
0 likes
Hey im trying to activate spotify premium but it says the i have already tried premium but i havent can someone help please ?
Hey im trying to activate spotify premium but it says the i have already tried premium but i havent can someone help please ?
Spotify Star
262 Views
1 replies
0 likes
Hi! I was recently charged for another month of premium when I had not agreed to pay. Is there a way I can cancel the payment and get my money back?
Hi! I was recently charged for another month of premium when I had not agreed to pay. Is there a way I can cancel the payment and get my money back?
Community Legend
276 Views
1 replies
0 likes
Im from the Philippines..im subscribed to Spotify premium yet im not getting its features ..could someone pls help me,or maybe share how i can reach out to someone from Spotify on a live chat support?thanks
Im from the Philippines..im subscribed to Spotify premium yet im not getting its features ..could someone pls help me,or maybe share how i can reach out to someone from Spotify on a live chat support...
Community Legend
261 Views
1 replies
0 likes
I want to get the offer of the 12 months subscription for 69€ however I already have a Spotify premium membership paid until April of next year thanks to some gift cards I received. If I get the offer will I lose the 4 months or will they be transfer...
I want to get the offer of the 12 months subscription for 69€ however I already have a Spotify premium membership paid until April of next year thanks to some gift cards I received. If I get the offe...
Community Legend
481 Views
1 replies
0 likes
I have a monthly premium subscription and I have just paid for a special offer 12 month subscription but the monthly charge still shows on the subscription page - not the 12 month charge - but the receipt for the payment shows in my receipt list do I...
I have a monthly premium subscription and I have just paid for a special offer 12 month subscription but the monthly charge still shows on the subscription page - not the 12 month charge - but the re...
Casual Listener
373 Views
1 replies
0 likes
Hi! Me and my wife got married about a month ago and she got a new card since she changed her name. Then we we noticed she’s been paying for Spotify Premium even though she stands as active in my premium family account. So now you have been billing u...
Hi! Me and my wife got married about a month ago and she got a new card since she changed her name. Then we we noticed she’s been paying for Spotify Premium even though she st...
Casual Listener
337 Views
1 replies
0 likes
Hi!I would like to know if spotify gift cards are available in canada? I live at montreal and i failed to see them in store. If they are available, where can i get them? Thank you!
Hi! I would like to know if spotify gift cards are available in canada? I live at montreal and i failed to see them in store. If they are available, where can i get them? Tha...
Newbie
41742 Views
3 replies
1 likes
I’ve been seeing advertisements online that Spotify is offering 3php for 3months. I think I need this promo since I’ve been a customer for almost 2 years or more now. How can I avail this promotion?
I’ve been seeing advertisements online that Spotify is offering 3php for 3months. I think I need this promo since I’ve been a customer for almost 2 years or more now. How can I avail this promotion?
387 Views
0 replies
0 likes
Someone can help me, pls!I created a new acc Spotify using my Facebook profile and I did the payment but my acc premium doesn't work.
Someone can help me, pls! I created a new acc Spotify using my Facebook profile and I did the payment but my acc premium doesn't work.
Newbie
490 Views
2 replies
0 likes
Hi, I signed up to the 3 months or 99p deal with a new account etc.... All fine, email comes through and i have been charged 9.99 for one month instead. My friend who did it same time has got the 99p deal. I have contacted my credit card people wo he...
Hi, I signed up to the 3 months or 99p deal with a new account etc.... All fine, email comes through and i have been charged 9.99 for one month instead. My friend who did it same time has got the 99p...
201 Views
0 replies
0 likes
I have been getting charged $9.99 a month & $14.99 a month as well. I upgraded and continue to get charged both.
I have been getting charged $9.99 a month & $14.99 a month as well. I upgraded and continue to get charged both.
Newbie
394 Views
1 replies
1 likes
