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PlanPremium IndividualCountryUSA My Question or IssueHello! I have Premium Individual and am grandfathered in to "Access to Hulu." I cannot access Hulu when trying to login via username and password. I've tried logging into Hulu through my Spotify Ac...
Visitor
74081 Views
31 replies
2 likes
Moderator
121306 Views
36 replies
0 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
158494 Views
69 replies
10 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Newbie
310249 Views
174 replies
13 likes
On my phone it came up with a Christmas promo for Spotify Family Premium prepaid for $99 if I did paid an annual lump sum. When did this offer expire? I couldn't find it anywhere after I clicked off of it. The person I was going to buy this for was s...
On my phone it came up with a Christmas promo for Spotify Family Premium prepaid for $99 if I did paid an annual lump sum. When did this offer expire? I couldn't find it anywhere after I clicked...
Community Legend
1610 Views
7 replies
0 likes
Hi there, Two days ago I converted my premium to a family account and invited my husband to join. He accepted on his account but this stays in the free-modus. Checking my account, it is converted to family, he is a member. He removed the app on his p...
Hi there, Two days ago I converted my premium to a family account and invited my husband to join. He accepted on his account but this stays in the free-modus. Checking my accoun...
237 Views
0 replies
0 likes
I am currently paying $9.99 for my daughter to have spotify premium. I now see she should have been paying for the student version this whole time:( I would like to sign up the entire famiy for the family plan. Here are my questions: 1. Do we qualify...
I am currently paying $9.99 for my daughter to have spotify premium. I now see she should have been paying for the student version this whole time:( I would like to sign up the entire fam...
Spotify Star
375 Views
1 replies
0 likes
Hi FolksMy monthly Premium subsciption (£9.99) was paid today and my next one is now due in 1 months time. I would like to upgrade to Premium Family but if I do, will I be charged the full £14.99 (in addition to my original payment) or just the diffe...
Hi Folks My monthly Premium subsciption (£9.99) was paid today and my next one is now due in 1 months time. I would like to upgrade to Premium Family but if I do, will I be charged th...
Spotify Star
274 Views
1 replies
0 likes
I was wondering where in the world can I start the trial for premium. I am planning on purchasing it, but for now I want to try and see if my wife likes it better than what she uses for music now. I cannot seem to find it anywhere, I searched, restar...
I was wondering where in the world can I start the trial for premium. I am planning on purchasing it, but for now I want to try and see if my wife likes it better than what she uses for music now. I ...
Spotify Star
236 Views
1 replies
0 likes
I was unable to verify myself as a studen however I’ve still been charged. Will this be refunded so I can purchase premium instead?
I was unable to verify myself as a studen however I’ve still been charged. Will this be refunded so I can purchase premium instead?
Spotify Star
210 Views
1 replies
0 likes
I have tried to purchase premium 3 times yet every time I go through PayPal it does not complete the payment.Please help, username: Sacrid.
I have tried to purchase premium 3 times yet every time I go through PayPal it does not complete the payment. Please help, username: Sacrid.
Spotify Star
280 Views
1 replies
0 likes
I was wondering I have a iTunes gift card and was wondering if I could pay for my Spotify with that
I was wondering I have a iTunes gift card and was wondering if I could pay for my Spotify with that
Spotify Star
306 Views
1 replies
0 likes
I'm currently live in UK & want to upgrade to Premium plan, however, I'll go to Vietnam soon and I'm not sure if I still can listen to my music while I'm there as I know Spotify is not available in Vietnam. Thank you.
I'm currently live in UK & want to upgrade to Premium plan, however, I'll go to Vietnam soon and I'm not sure if I still can listen to my music while I'm there as I know Spotify is not available ...
Newbie
10436 Views
3 replies
0 likes
I recently purchased the promotional trial offer of 3 Months of Spotify Premium for 99 cents, however, the premium features don't seem to be activated on the android app. Checklist:1. Received Confirmation Email.2. Re-logged into the app.3. Fresh ins...
I recently purchased the promotional trial offer of 3 Months of Spotify Premium for 99 cents, however, the premium features don't seem to be activated on the android app. Checklist: 1. Rece...
Casual Listener
706 Views
2 replies
0 likes
I wanna pay for the house family plan as part of a Christmas gift, does anyone know can you make it an annual payment like the Spotify solo premium accounts?
I wanna pay for the house family plan as part of a Christmas gift, does anyone know can you make it an annual payment like the Spotify solo premium accounts?
Newbie
4621 Views
3 replies
5 likes
Hi Support, I signed up monthly subscription plan with direct paid the payment thru my credit card on every 20th month. Last 2 days i received a pop up and offering me to sign up yearly plan with 2 months payment waived hence, I did it on 20th Dec Mo...
Hi Support, I signed up monthly subscription plan with direct paid the payment thru my credit card on every 20th month. Last 2 days i received a pop up and offering me to sign up yearly...
446 Views
0 replies
0 likes
Hola, Tengo plan familiar. Tengo hijo de 12 anios. Le envie invitacion, pero para aceptarla debe crear una cuenta. Al crear una nueva cuenta esa cuenta es Free, por lo tanto el sistema le indica que es menor y no puede crear una cuenta... Estoy en un...
Hola, Tengo plan familiar. Tengo hijo de 12 anios. Le envie invitacion, pero para aceptarla debe crear una cuenta. Al crear una nueva cuenta esa cuenta es Free, por lo tanto el...
690 Views
0 replies
1 likes
Hi I purchased premium and it hasn’t gone through I have a receipt in my email and everything and I’ve logged out and all and still am getting nothing
Hi I purchased premium and it hasn’t gone through I have a receipt in my email and everything and I’ve logged out and all and still am getting nothing
251 Views
0 replies
0 likes
Hi, I have a Spotify Family plan but only my daughter account was able to get my plan. We are 4 members living in the same house ( Me, wife and two kids daughter and son). My son tried to get the premiun access but it was impossible. He used his goog...
Hi, I have a Spotify Family plan but only my daughter account was able to get my plan. We are 4 members living in the same house ( Me, wife and two kids daughter and son). My son tried...
213 Views
0 replies
0 likes
Hola! Tengo en mi tarjeta de credito el cargo por mi cuenta y el cargo por a cuenta de mi ex pareja, hace ya meses. Lo que estuve intentando y no puedo es quitar su suscripcion de mi tarjeta de credito! Alguien sabe como resolverlo?
Hola! Tengo en mi tarjeta de credito el cargo por mi cuenta y el cargo por a cuenta de mi ex pareja, hace ya meses. Lo que estuve intentando y no puedo es quitar su suscripcion de mi tarjeta de credi...
214 Views
0 replies
0 likes
I have Spotify Premium and i'm still getting adds. Not videos but picture adds that pop up while phone is locked and when they do the volume auto drops to barely audible and will go back up a bit when i open the phone and close the add (but not to or...
I have Spotify Premium and i'm still getting adds. Not videos but picture adds that pop up while phone is locked and when they do the volume auto drops to barely audible and will go back up a bit whe...
205 Views
0 replies
0 likes
Hello: I really need some help. I moved to France to study abroad for a year. Last week, I had my wallet stolen so i had to cancel all my cards.Right now, I can only use a spanish credit card but spotify does not let me change the country: the only p...
Hello: I really need some help. I moved to France to study abroad for a year. Last week, I had my wallet stolen so i had to cancel all my cards. Right now, I can only use a spanish credit c...
198 Views
0 replies
0 likes
Hi.I bought spotify but could not give you student document. However it cost 6.99 and i am not premium. And then i give you document but it cost 6.99 again. And i haven't premium still. I lost 13.98. Help!
Hi. I bought spotify but could not give you student document. However it cost 6.99 and i am not premium. And then i give you document but it cost 6.99 again. And i haven't premium still. I lost 13.9...
200 Views
0 replies
0 likes
After the expiration of the monthly subscription I have made the subscription for one year at the cost of 99.00 euro. I checked my account and turned out as a premium subscriber and the deadline is 11/12/2018. But spotify keeps asking me to make the ...
After the expiration of the monthly subscription I have made the subscription for one year at the cost of 99.00 euro. I checked my account and turned out as a premium subscriber and the deadline is 1...
197 Views
0 replies
0 likes
