Help with subscription

Reply

Help with subscription

Jkp005
Casual Listener

Plan

Premium

Country

czech

 

Device

(iPhone 6s

Operating System

iOS 12

 

My Question or Issue

i payed a premium and  it payed 8€ is that normal

 

3 Replies

Re: Help with subscription

Rock Star 11
Rock Star 11

Hey @Jkp005 ,

 

Welcome to the Community!

 

Could you please explain better any doubts/issues you have? If you feel unsure about your current subscription, you can check its status here.

 

Thanks :)

BruneliciaRock Star 11
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Re: Help with subscription

Jkp005
Casual Listener

I dont know why but i Got a family subscriptions but I’ve buyed a normal premium for one person I’ve never changed the subscription to family 

i want to get money back 

Re: Help with subscription

Rock Star 11
Rock Star 11

I recommend you to get in touch with the Support.

You can find some more info on how to do this here: https://www.spotify.com/us/about-us/contact/

Have a great day! :)

BruneliciaRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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