How to I change payment method?

[New user]

My Spotify is UK. I had a UK card. Now I dont have that card. Online it says to update the new payment method with new card (NZ), yet you can not update it without updating the country, but I cant update the country without updating the payment method...circles but there must be a trick to this

[MihailY]

Hey,

Thanks for reaching out.

If you're currently located in New Zealand and you're sure your new card has sufficient funds on it, we'd suggest trying again on a different device 24 hours after your last attempt.

If that doesn't work, it's best to reach out to the folks over at Customer Support, as they're the ones who can take a closer look at this and assist you further.

We hope this helps.