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We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
131983 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
66233 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Casual Listener
248256 Views
152 replies
13 likes
Country: Israel My Question or Issue:I had a student premium account, and I moved to my family account as a user(i am not the paying member)I didn't cancel my premium account before I joined the family account, and now I can't cancel itWill I still b...
Country: Israel My Question or Issue: I had a student premium account, and I moved to my family account as a user(i am not the paying member) I didn't cancel my premium account bef...
Spotify Star
736 Views
1 replies
0 likes
PlanStudent PremiumCountryIndia Operating SystemWindows 10 My Question or IssueI have a Spotify student plan and student id verified account (till September 2023) and i bought family plan but still when i view my account its showing student plan acti...
Plan Student Premium Country India Operating System Windows 10 My Question or Issue I have a Spotify student plan and student id verified account (till September 2023) and i bo...
Casual Listener
853 Views
4 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceiPhone 12Operating SystemiOS 16My Question or IssueI canceled my Premium account that I had through one of your telecom partners (KPN) because I want to join Premium Family. It looks like KPN canceled my subscri...
Plan Premium Country The Netherlands Device iPhone 12 Operating System iOS 16 My Question or Issue I canceled my Premium account that I had through one of your telecom partners (KPN) because...
Spotify Star
384 Views
1 replies
0 likes
Hi All, I am currently on a yearly plan but wanted to change to Duo plan.May I know wat will happen to my advance payment? Will it be forfeited or pro rated in the next billing?
Hi All, I am currently on a yearly plan but wanted to change to Duo plan. May I know wat will happen to my advance payment? Will it be forfeited or pro rated in the next billing?
Community Legend
476 Views
1 replies
0 likes
I can't valid the second account with this mail please Thank you
I can't valid the second account with this mail please <moderator edit - removed email link> Thank you
Moderator
523 Views
1 replies
0 likes
Plan Premium Duo Country UKDevice All of them Operating System N\AMy Question or IssueHow do I cancel Premium Duo keeping Premium, seemingly you're giving me the option to only go back to Free which I don't want to do, I just want to drop the Duo par...
Plan Premium Duo Country UK Device All of them Operating System N\A My Question or Issue How do I cancel Premium Duo keeping Premium, seemingly you're giving me the op...
Spotify Star
424 Views
1 replies
0 likes
I tried to put in my email address and it says it is already taken. I have my music library on my phone and not sure why the desk top haas an old email.
I tried to put in my email address and it says it is already taken. I have my music library on my phone and not sure why the desk top haas an ol d email.
Moderator
244 Views
1 replies
0 likes
Cuando intente acceder a spotify con mi cuenta me pedía que cambie la ubicación desde spotify.com , cuando lo hice y accedí la cuenta ya no teni premium el cual pague por 3 meses
Cuando intente acceder a spotify con mi cuenta me pedía que cambie la ubicación desde spotify.com , cuando lo hice y accedí la cuenta ya no teni premium el cual pague por 3 meses
Moderator
241 Views
1 replies
0 likes
Spotify has charged me for 10 dollars 3 times in the past week
Spotify has charged me for 10 dollars 3 times in the past week
Moderator
425 Views
1 replies
0 likes
PlanPremiumCountry: Bangladesh My Question or IssueCan I buy the Spotify premium with BDT Currency Card?
Plan Premium Country: Bangladesh My Question or Issue Can I buy the Spotify premium with BDT Currency Card?
Moderator
270 Views
1 replies
0 likes
HelloI live in South Korea.While reading on the Spotify community today, I noticed that someone had received a Spotify birthday premium.The questions are as follows.1. Can I also get a birthday premium if I live in South Korea?2. Will Spotify contact...
Hello I live in South Korea. While reading on the Spotify community today, I noticed that someone had received a Spotify birthday premium. The questions are as follows. 1. Can I also get a birthd...
Casual Listener
3345 Views
3 replies
0 likes
I recently renewed my Spotify Premium to Duo Premium a few days before the next billing date. Since I already purchase the plan I don't want to have to pay for it again.
I recently renewed my Spotify Premium to Duo Premium a few days before the next billing date. Since I already purchase the plan I don't want to have to pay for it again.
Spotify Star
245 Views
1 replies
0 likes
I've bought the Premium Duo but it doesn't change it says individual, i wanted to invite a friend but it still says that i have individual subscription, what should i do now?
I've bought the Premium Duo but it doesn't change it says individual, i wanted to invite a friend but it still says that i have individual subscription, what should i do now?
Moderator
694 Views
5 replies
0 likes
Plan: Spotify premium Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I canceled my spotify premium but I just got a notification from my bank ...
Plan: Spotify premium Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Que...
Not applicable
430 Views
3 replies
0 likes
My Question or IssueMe and my sister share the dúo plan, but we missed the payment due and she had to re-send me the invitación but when I opened it, it didn’t let me asóciate my account to the premium plan, stating I’m only able to join another pers...
My Question or Issue Me and my sister share the dúo plan, but we missed the payment due and she had to re-send me the invitación but when I opened it, it didn’t let me asóciate my account to...
Spotify Star
197 Views
1 replies
0 likes
Recently, I got kicked out of the Premium Family Plan.So my boyfriend, who's a Premium Individual User asked me to join him in a Duo Plan.I just knew later on that I can't join him coz apparently you only join a Premium plan once every 12 months (UGH...
Recently, I got kicked out of the Premium Family Plan. So my boyfriend, who's a Premium Individual User asked me to join him in a Duo Plan. I just knew later on that I can't join him coz apparently...
Spotify Star
668 Views
10 replies
0 likes
PlanPremium to freeCountryUnited StatesDeviceiPhone SE 2020Operating SystemiOS My Question or IssueI just got charged for Spotify premium, but I only wanted to try out the Free Trial, and yesterday I got charged for premium because the trial ended. I...
Plan Premium to free Country United States Device iPhone SE 2020 Operating System iOS My Question or Issue I just got charged for Spotify premium, but I only wanted to try out the Fr...
Spotify Star
282 Views
1 replies
0 likes
I was kicked out of the premium plan. We changed our home address. My family member head changed the address on his end. I did the same, but I am not part of his family plan anymore. Can you please help to restore me into his family plan?
I was kicked out of the premium plan. We changed our home address. My family member head changed the address on his end. I did the same, but I am not part of his family plan anymore. Can you please h...
Spotify Star
251 Views
1 replies
0 likes
3 days ago I bought a 30€ gift card, all letters and numbers are correct but when I try to redeem it says there's a problem. It doesn't say it isn't activated, nor redeemed, just an error. When I click the link to customer service, I get a 404 eror p...
3 days ago I bought a 30€ gift card, all letters and numbers are correct but when I try to redeem it says there's a problem. It doesn't say it isn't activated, nor redeemed, just an error. When I cli...
Spotify Legend
511 Views
3 replies
0 likes
I went to enter a new payment method to keep my premium individual (1 person, as it's always been).It auto-renewed to premium duo and charged me on the spot. I've never lived with a partner. I had to go back into my settings, change to individual, an...
I went to enter a new payment method to keep my premium individual (1 person, as it's always been). It auto-renewed to premium duo and charged me on the spot. I've never lived with a partner. I had ...
Moderator
406 Views
1 replies
0 likes
