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Solved!! How do I buy more listening hours for audiobooks

We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...

Regular

Markogden

Visitor

145609 Views

69 replies

10 likes

Premium for Family
  • 145609 Views
  • 69 replies
  • 10 likes

Solved!! Basic Individual plan vs any premium plan

What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.

Casual Listener

mallegh

Casual Listener

90925 Views

89 replies

4 likes

  • 90925 Views
  • 89 replies
  • 4 likes

Superuser Contribution Can you begin subscription when not at your house?

I want to gift my parents a duo subscription to Spotify for Christmas. They are at my house for the next two weeks. Can I begin the subscription for them at my house? I live in NJ, they live in Massachusetts. My concern is the subscription will someh...

Visitor

I want to gift my parents a duo subscription to Spotify for Christmas. They are at my house for the next two weeks. Can I begin the subscription for them at my house?  I live in NJ, they live in...

Lyubka

Moderator

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Duo plan issue

Hi I'm from Australia trying to get help for my husband is having trouble re-inviting me to our duo plan after I was cancelled out for some reason, but now the app won't allow the option to invite me?

Casual Listener

Hi I'm from Australia trying to get help for my husband is having trouble re-inviting me to our duo plan after I was cancelled out for some reason, but now the app won't allow the option to invite me?

Jose_M

Spotify Star

412 Views

2 replies

0 likes

  • 412 Views
  • 2 replies
  • 0 likes

Superuser Contribution Change from student plan to family plan?

Hello,I currently pay for the Student Premium each month and have recently renewed this for another year. My mum has just paid for the Family plan, and I am wanting to join this through the invite link she sent me. However I want to cancel my current...

Visitor

Hello, I currently pay for the Student Premium each month and have recently renewed this for another year. My mum has just paid for the Family plan, and I am wanting to join this through the invite ...

Alex

Spotify Legend

2934 Views

1 replies

0 likes

  • 2934 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fiz meu pagamento , mas o spotify ainda não atualizou

Entrei no spotify e disse pra eu atualizar o pagamento, atualizei, mas ainda aparece a mensagem, sendo que , em recibos consta que 19/12/2022 , foi realizado o pagamento.

Visitor

Entrei no spotify e disse pra eu atualizar o pagamento, atualizei, mas ainda aparece a mensagem, sendo que , em recibos consta que 19/12/2022 , foi realizado o pagamento.

Lyubka

Moderator

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Partner can't accept Duo invitation

PlanDuoFree/PremiumFrance DeviceNothing (1)Operating SystemAndroid 12 My Question or IssueHello,I am trying to set up a Duo subscription with my wife with whom I live.When she tries to accept the invitation, she enters her address and an error page a...

Casual Listener

Plan Duo Free/Premium France   Device Nothing (1) Operating System Android 12   My Question or Issue Hello, I am trying to set up a Duo subscription with my wife with whom I l...

Vasil

Moderator

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium from partner company not ending

PlanPremiumCountryFrance My Question or IssueHi, i've got a problem with my subscription (via Bouygues Telecom). I ended it on september, and since confirmed with my partner company it is indeed cancelled. But it's now december and my account is stil...

Newbie

Plan Premium Country France   My Question or Issue Hi, i've got a problem with my subscription (via Bouygues Telecom). I ended it on september, and since confirmed with my partner company ...

Joan

Moderator

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Vodafone entertainment plan

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Lyubka

Moderator

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Student

I changed my account form the original premium to spotify student.. Will I be charged again? If I already paid the original amount this month..

Newbie

I changed my account form the original premium to spotify student.. Will I be charged again? If I already paid the original amount this month..

Alex

Spotify Legend

454 Views

3 replies

0 likes

  • 454 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't renew family plan after cancelling

PlanFamilyCountrySwitzerland My Question or IssueAs the title says, I have cancelled my family plan, it will end on the 23.12.22. Now I would like to subscribe again, but I can't choose the family plan. No matter what interface/button use, i always g...

Casual Listener

Plan Family Country Switzerland   My Question or Issue As the title says, I have cancelled my family plan, it will end on the 23.12.22. Now I would like to subscribe again, but I can't cho...

Dian

Spotify Legend

927 Views

4 replies

0 likes

  • 927 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Payment method

PlanPremiumCountryGermanyDevice)Operating System Android 12, Windows 10 My Question or IssueHello community,I'm a premium member and at first wanted to change the payment method so I clicked "direct debit". But now I decided to stay with payment over...

Regular

Plan Premium Country Germany Device ) Operating System  Android 12, Windows 10   My Question or Issue Hello community, I'm a premium member and at first wanted to change the paym...

Casper_drums

Regular

1612 Views

8 replies

0 likes

  • 1612 Views
  • 8 replies
  • 0 likes

Superuser Contribution Renew subscription

Plan Premium Duo is what I wantCountryUKDeviceiPhone 11Operating System My Question or IssueHiBecause John Lewis cancelled all of their credit cards, my last ddr failed and I'm being told to downgrade. In fact, I want to continue with Spotify but on ...

Visitor

Plan  Premium Duo is what I want Country UK Device iPhone 11 Operating System     My Question or Issue Hi Because John Lewis cancelled all of their credit cards, my last ddr...

Alex

Spotify Legend

532 Views

1 replies

0 likes

  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change credit card

PlanPremiumCountrySpain My Question or IssueHello,I live in Spain, and till now I was using a French credit card to pay. However, my card does not exist anymore. I want to change it to a Spanish credit card, but I cant do it from the web. Thanks for ...

Visitor

Plan Premium Country Spain     My Question or Issue Hello, I live in Spain, and till now I was using a French credit card to pay. However, my card does not exist anymore. I want to ...

Kiril

Moderator

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Pago Bono cultural/Payment Bono Cultural

Hey! So, in Spain we where given the "Bono Cultural" and when trying to pay with it it wont let me do the payment, but we are supposed to be able to pay with it

Casual Listener

Hey! So, in Spain we where given the "Bono Cultural" and when trying to pay with it it wont let me do the payment, but we are supposed to be able to pay with it 

Jose_M

Spotify Star

1491 Views

3 replies

0 likes

  • 1491 Views
  • 3 replies
  • 0 likes

Updated payment for premium but still cant access it.

Hello all,I had to switch credit card for my individual premium on Spotify. I got a receipt saying I paid for the premium but now it still keeps showing that I have not made a payment. Is there a Tech support I can contact? ThanksBella Jackson Chemba...

Visitor

Hello all, I had to switch credit card for my individual premium on Spotify. I got a receipt saying I paid for the premium but now it still keeps showing that I have not made a payment. Is there a T...

Bittencourt

Spotify Star

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Superuser Contribution Det uppstod ett problem, försök igen senare when trying to invite duo plan

My fiancé tried to activate her spotify duo invite that i gave her after i upgraded to spotify duo from spotify private. upon filling in her address she was greeted with a message "det uppstod ett problem". we are on the same wifi, we filled in the s...

Music Fan

My fiancé tried to activate her spotify duo invite that i gave her after i upgraded to spotify duo from spotify private. upon filling in her address she was greeted with a message "det uppstod ett pr...

HendrikPetertje

Music Fan

689 Views

4 replies

0 likes

  • 689 Views
  • 4 replies
  • 0 likes

Superuser Contribution cambie de plan duo a familiar, pero sigue apareciendo plan duo

tenía una cuenta duo, y acabé de pagar a una cuentra familiar pero aparece como si hubiera actualizado mi premium duo

Visitor

tenía una cuenta duo, y acabé de pagar a una cuentra familiar pero aparece como si hubiera actualizado mi premium duo

OscarDC

Moderator

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Premium in Quebec 12/2022

Hi there Spotify community, not able to subscribe to the Solo Premium plan, not interested in any trials I know the laws but I just can’t find a link recent enough that brings me to the right place to buy premium without any free trials. Thank you.

Visitor

Hi there Spotify community, not able to subscribe to the Solo Premium plan, not interested in any trials I know the laws but I just can’t find a link recent enough that brings me to the right place t...

Jose_M

Spotify Star

440 Views

4 replies

0 likes

  • 440 Views
  • 4 replies
  • 0 likes