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Hi Spotify, Recently, on Apr 02, 2025, I got a mail from you with subject "Important information about Premium Mini"saying that "We’re reaching out to let you know that as of April 2nd, 2025, we are no longer offering the ability to purchase the Prem...
Visitor
67369 Views
18 replies
94 likes
We have a Premium Family Plan. My husband is trying to listen to an Audiobook but he got cut off because apparently there are only a certain number of hours per month you can listen? Other than the fact that this makes zero sense (WHY???) I am trying...
Visitor
132630 Views
69 replies
10 likes
What are the actual differences between the Basic Individual plan and the premium ones? Looks like it might be the access to the audiobooks, but spotify doesn't make it clear.
Casual Listener
68153 Views
89 replies
4 likes
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
Visitor
251083 Views
154 replies
13 likes
Hello, Myself and my two teenagers, each have our own FREE account. I would like to setup and pay for a Premium Duo account while I remain on my existing FREE account. Is this possible? That is, can I be a plan manager for a Premium Duo account, invi...
Hello, Myself and my two teenagers, each have our own FREE account. I would like to setup and pay for a Premium Duo account while I remain on my existing FREE account. Is this po...
Spotify Star
292 Views
1 replies
0 likes
PlanFree/PremiumCountryUkraineDevice(PC, Galaxy S20FE)Operating System(Android, Windows 11) My Question or IssueHow do i get my money back for subscription (i wanted to test free permium and after cancel it and if buy the student one, but forgot and ...
Plan Free/Premium Country Ukraine Device (PC, Galaxy S20FE) Operating System (Android, Windows 11) My Question or Issue How do i get my money back for subscription (i wanted to test ...
Spotify Star
368 Views
3 replies
0 likes
I am a Premium Member for a Long Time i have two spotify account one is free and one is premium So on free account there is available to download individual songs and playlist and on my premium account there is no option to download individual song e...
I am a Premium Member for a Long Time i have two spotify account one is free and one is premium So on free account there is available to download individual songs and playlist and on my premium accou...
Spotify Star
317 Views
1 replies
0 likes
Plan - DuoCountry - IndiaDevice - IPhone 11 Operating system - IOS 16.1.1 My Question or Issue - Last year I was using Spotify Premium (individual account) for music. But this year I figured I’ll get the Duo plan to share it with my brother. My curre...
Plan - Duo Country - India Device - IPhone 11 Operating system - IOS 16.1.1 My Question or Issue - Last year I was using Spotify Premium (individu...
Spotify Star
726 Views
5 replies
0 likes
I DO NOT HAVE A SPOTIFY ACCOUNT.... I am being CHARGED TWICE A MONTH for a spotify that I DO NOT HAVE...There isn't a number to call for help. I had to create an account just to get help from chat and I still haven't gotten help... THIS IS FRAUD........
I DO NOT HAVE A SPOTIFY ACCOUNT.... I am being CHARGED TWICE A MONTH for a spotify that I DO NOT HAVE... There isn't a number to call for help. I had to create an account just to get help...
Moderator
16242 Views
9 replies
1 likes
Gerät IPhone 13 ProIOS 16,1Premium-KontoProblem ist: Habe ein neues Handy, da ich zu lange im Ausland bin kann ich mich nicht mehr anmelden über die App?
Gerät IPhone 13 Pro IOS 16,1 Premium-Konto Problem ist: Habe ein neues Handy, da ich zu lange im Ausland bin kann ich mich nicht mehr anmelden über die App?
Spotify Star
409 Views
1 replies
0 likes
I have subscribed for Premium plan for years, everything was good. But earlier this month, it was cancelled, and I also lost my playlists, although I have already paid for it (it was clearly stated on my bank account).
I have subscribed for Premium plan for years, everything was good. But earlier this month, it was cancelled, and I also lost my playlists, although I have already paid for it (it was clearly stated o...
Spotify Star
708 Views
5 replies
0 likes
Geen van de onderstaande informatie is vereist. Hoe meer u echter verstrekt, hoe gemakkelijker het voor ons zal zijn om te proberen te helpen.PlanGratis/PremiumLand Apparaat(iPhone 8, Samsung Galaxy 9, Macbook Pro eind 2016)Besturingssysteem(iOS 10, ...
Geen van de onderstaande informatie is vereist. Hoe meer u echter verstrekt, hoe gemakkelijker het voor ons zal zijn om te proberen te helpen. Plan Gratis/Premium Land Apparaat (iPhone 8...
Spotify Star
259 Views
1 replies
0 likes
My bank account is being charged for premium but im not a premium user, so i cant cancel a payment as its only able to be done through you, i cant change my subscription because i dont have one and now im down money for a service im not getting.
My bank account is being charged for premium but im not a premium user, so i cant cancel a payment as its only able to be done through you, i cant change my subscription because i dont have one and n...
Spotify Legend
638 Views
5 replies
2 likes
PlanPremiumCountry us Device samsung My Question or Issue I was charged for the duo plan after I had changed it back to premuim several times and want my money back for this extra they're charging me since i dont want nor need there duo plan
Plan Premium Country us Device samsung My Question or Issue I was charged for the duo plan after I had changed it back to premuim several times and want my money back for th...
Spotify Legend
304 Views
1 replies
0 likes
Hey there, I'm new to Spotify. I received a code for a 3 month free premium trial from Microsoft rewards. I created a Spotify account (used the "use google account" option) and then activated the trial. The payment method I used was SOFORT. Everythin...
Hey there, I'm new to Spotify. I received a code for a 3 month free premium trial from Microsoft rewards. I created a Spotify account (used the "use google account" option) and then activate...
Spotify Star
1820 Views
1 replies
0 likes
Country: Israel My Question or Issue:I had a student premium account, and I moved to my family account as a user(i am not the paying member)I didn't cancel my premium account before I joined the family account, and now I can't cancel itWill I still b...
Country: Israel My Question or Issue: I had a student premium account, and I moved to my family account as a user(i am not the paying member) I didn't cancel my premium account bef...
Spotify Star
740 Views
1 replies
0 likes
PlanStudent PremiumCountryIndia Operating SystemWindows 10 My Question or IssueI have a Spotify student plan and student id verified account (till September 2023) and i bought family plan but still when i view my account its showing student plan acti...
Plan Student Premium Country India Operating System Windows 10 My Question or Issue I have a Spotify student plan and student id verified account (till September 2023) and i bo...
Casual Listener
859 Views
4 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceiPhone 12Operating SystemiOS 16My Question or IssueI canceled my Premium account that I had through one of your telecom partners (KPN) because I want to join Premium Family. It looks like KPN canceled my subscri...
Plan Premium Country The Netherlands Device iPhone 12 Operating System iOS 16 My Question or Issue I canceled my Premium account that I had through one of your telecom partners (KPN) because...
Spotify Star
390 Views
1 replies
0 likes
Hi All, I am currently on a yearly plan but wanted to change to Duo plan.May I know wat will happen to my advance payment? Will it be forfeited or pro rated in the next billing?
Hi All, I am currently on a yearly plan but wanted to change to Duo plan. May I know wat will happen to my advance payment? Will it be forfeited or pro rated in the next billing?
Community Legend
478 Views
1 replies
0 likes
I can't valid the second account with this mail please Thank you
I can't valid the second account with this mail please <moderator edit - removed email link> Thank you
Moderator
527 Views
1 replies
0 likes
Plan Premium Duo Country UKDevice All of them Operating System N\AMy Question or IssueHow do I cancel Premium Duo keeping Premium, seemingly you're giving me the option to only go back to Free which I don't want to do, I just want to drop the Duo par...
Plan Premium Duo Country UK Device All of them Operating System N\A My Question or Issue How do I cancel Premium Duo keeping Premium, seemingly you're giving me the op...
Spotify Star
430 Views
1 replies
0 likes
I tried to put in my email address and it says it is already taken. I have my music library on my phone and not sure why the desk top haas an old email.
I tried to put in my email address and it says it is already taken. I have my music library on my phone and not sure why the desk top haas an ol d email.
Moderator
247 Views
1 replies
0 likes
Cuando intente acceder a spotify con mi cuenta me pedía que cambie la ubicación desde spotify.com , cuando lo hice y accedí la cuenta ya no teni premium el cual pague por 3 meses
Cuando intente acceder a spotify con mi cuenta me pedía que cambie la ubicación desde spotify.com , cuando lo hice y accedí la cuenta ya no teni premium el cual pague por 3 meses
Moderator
255 Views
1 replies
0 likes
Spotify has charged me for 10 dollars 3 times in the past week
Spotify has charged me for 10 dollars 3 times in the past week
Moderator
432 Views
1 replies
0 likes
