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I am having issues using Spotify gift cards

I am having issues using Spotify gift cards

It gives me an error message when putting in my gift card code and will not apply it to my account
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3 Replies

Hey there! Thanks for reaching out about this.

 

Could you try redeeming your gift card here using a different browser or private window?

If that doesn't help, try following all of the steps provided in this support article > Spotify gift card not working? section.
Additionally, attach a screenshot of the error message you're seeing if the problem persists. Make sure to hide sensitive information when posting to the Community.

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

HOW DO I CONTACT CUSTOMER SERVICE - WHICH IS WHAT I'M TOLD TO DO WHEN I TRY TO USE MY EGIFT CARD

Hey @ahuk1yf5ejpqv54tdwxm,

 

Thanks for reaching out. There are many steps that can be tried to resolve the issue where gift cards are having trouble being redeemed. If you're having an issue with redeeming your gift card, please follow the steps that I provided in my last reply. 

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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