I got a spotify premium "welcome back" email after...

VojtanoZz · 2020-09-01

So, 29th August I cancelled my spotify premium and yesterday I got email from Spotify with welcome message "Welcome back to premium". I just don't know if this is just a bot or someone got into my account or somehow got my credit card number. My account was "stolen" like on start of August but thanks to support I got it back.

I'll put here screenshots here: First email is with the "premium cancell" and the second one is with "welcome back".

*community rock star edit - removed personal info*

Billy-J · 2020-09-02

Hey @VojtanoZz, thanks for reaching out to the Community!

Thanks for your screenshots.

Could you check your account overview page here and let me know if your plan status is Free or Premium? Also, it'd be a great idea to check your Receipts page and your bank statements as well to see if you have been charged.

Keep me updated!

Billy-JSpotify Star

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