Impossible to get premium

[0002sebastien]

Spoiler

Hello,

I have a problem with the premium subscription in Switzerland.

It doesn't work when I pay your offer 3 months for 12.95 CHF.

I try to pay with 3 differents credits cards and use 3 differents WIFI and finally it doesn't work...

It's impossible for me to get a premium subscription on spotify...

I don't understand why...

Thanks in advance for your help.

[Luke]

Hey @0002sebastien,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

Hope this helps!