Solved!! Cancel subscription and get a refund
I dont use Spotify enough to pay for a subscription I'm going to cancel subscription
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- Visitor
- 173053 Views
- 114 replies
- 12 likes
- 173053 Views
- 114 replies
- 12 likes
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Forum Posts
Solved!! Duo/Family plan upgrade campaign issue
I am an existing Duo customer, and this evening I got an email from Spotify saying : “ Try Family for the next 2 months (at no extra cost) and go from 2 to 3 or more Premium accounts under one plan.”When I select to accept the offer and upgrade to Fa...
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- Visitor
- 19229 Views
- 27 replies
- 4 likes
- 19229 Views
- 27 replies
- 4 likes
payment method not supported in my coutnry
I live in Romania and only have a maestro card and a paypal account but neither are supported, can I use a vpn of some sort or something to get my spotify premium?
- I live in Romania and only have a maestro card and a paypal account but neither are supported, can I use a vpn of some sort or something to get my spotify premium?
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- Spotify Star
- 235 Views
- 1 replies
- 0 likes
- 235 Views
- 1 replies
- 0 likes
[Country] Spotify in Serbia
Hello, Ive got an free sportify account but I would like to try the premium. The problem is, at the moment I'm in Indonesia for holiday (I live official in the Netherlands) but I can't change my country in my profile. Only Indonesia is available. I c...
- Hello, Ive got an free sportify account but I would like to try the premium. The problem is, at the moment I'm in Indonesia for holiday (I live official in the Netherlands) but I can't chan...
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- Community Legend
- 613 Views
- 1 replies
- 0 likes
- 613 Views
- 1 replies
- 0 likes
Superuser Contribution Spamm on premium accounts
PlanPremiumCountry GermanyDevice Operating System(Android Oreo) My Question or Issue Hi, I'm a premium user on a family account. We have been really happy with spotify services, but we have noticed on all joined accounts that even though we don't lis...
- Plan Premium Country Germany Device Operating System (Android Oreo) My Question or Issue Hi, I'm a premium user on a family account. We have been really happy...
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- Moderator
- 242 Views
- 1 replies
- 0 likes
- 242 Views
- 1 replies
- 0 likes
Superuser Contribution Subscription status
I have pre-paid for 12 months but I still get an error message that I need to update the payment plan or my offline content willl dissapear. Do not reply that I should log off/log in. Just fix the issue for my account. TODAY
- I have pre-paid for 12 months but I still get an error message that I need to update the payment plan or my offline content willl dissapear. Do not reply that I should log off/log in. Just fi...
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- Moderator
- 232 Views
- 1 replies
- 0 likes
- 232 Views
- 1 replies
- 0 likes
Subscription being deducted twice
Who can i contact to stop being charged twice - Spotify has managed to charge both my credit card and debit card for usage - I only have one spotify account. Please advise.
- Who can i contact to stop being charged twice - Spotify has managed to charge both my credit card and debit card for usage - I only have one spotify account. Please advise.
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- Community Legend
- 314 Views
- 1 replies
- 0 likes
- 314 Views
- 1 replies
- 0 likes
Cambiar cuenta
Cómo cancelar suscripción con otra empresa y suscribirse a Spotify premium web directamente sin perder las listas
- Cómo cancelar suscripción con otra empresa y suscribirse a Spotify premium web directamente sin perder las listas
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- Composer
- 268 Views
- 1 replies
- 0 likes
- 268 Views
- 1 replies
- 0 likes
Someone used my credit card to subscribe with other account
PlanFamily-PremiumCountry ChileDevice My Question or IssueSomeone used my credit card to subscribe with you guys, without asking to me, so monthly I have two bills from spotify, my family plan and someones other plan, payment detail from my credit ca...
- Plan Family-Premium Country Chile Device My Question or Issue Someone used my credit card to subscribe with you guys, without asking to me, so monthly I ha...
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- Spotify Star
- 249 Views
- 1 replies
- 0 likes
- 249 Views
- 1 replies
- 0 likes
Switching to Spotify Family from Regular Premium
Hi,I am planning to switch to Sporify Family, but I have my Regular Premium right now and will end up on 28th of July.My question is, if I switched to Spotify Family right now, should I pay for the full P194 or there will be a deduction based on my c...
- Hi, I am planning to switch to Sporify Family, but I have my Regular Premium right now and will end up on 28th of July. My question is, if I switched to Spotify Family right now, should...
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- Spotify Star
- 358 Views
- 3 replies
- 0 likes
- 358 Views
- 3 replies
- 0 likes
Solved!! Cobrança Duplicada
Boa noite! Possuo o plano premium familiar, e há uns dois meses ao invés de vir apenas uma cobrança de 26,90, estão vindo duas... Gostaria de saber o que poderia fazer para solucionar este problema... Já confirmei que os dois valores estão sendo debi...
- Boa noite! Possuo o plano premium familiar, e há uns dois meses ao invés de vir apenas uma cobrança de 26,90, estão vindo duas... Gostaria de saber o que poderia fazer para solucion...
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- Spotify Star
- 631 Views
- 4 replies
- 0 likes
- 631 Views
- 4 replies
- 0 likes
Spotify Premium with Spark
I get Spotify Premium for free on the plan im on with Spark. I went through the process of putting my number in and linking my Spotify account and that was fine but now I've realised that my account isn't premium and hasn't been for the past week or ...
- I get Spotify Premium for free on the plan im on with Spark. I went through the process of putting my number in and linking my Spotify account and that was fine but now I've realised that my account ...
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- Composer
- 421 Views
- 1 replies
- 0 likes
- 421 Views
- 1 replies
- 0 likes
Premium subscription cancelled
There was a new update on the app on iOS and since that update I no longer have my premium subscription that I’ve had for about 4 years. I’ve never missed a payment or anything and I’m just abit confused to why it’s not working anymore. I had thousan...
- There was a new update on the app on iOS and since that update I no longer have my premium subscription that I’ve had for about 4 years. I’ve never missed a payment or anything and I’m just abit conf...
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- Composer
- 239 Views
- 1 replies
- 0 likes
- 239 Views
- 1 replies
- 0 likes
Solved!!Superuser Contribution Account subscription says Spotify free, but I'm being charged for Premium.
PlanPremium (but it says I'm using free)CountryUnited StatesDeviceIt was an LG Rebel 2, but now it's a Samsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueI recently opened up a new bank account and so I wanted to update my payment info...
- Plan Premium (but it says I'm using free) Country United States Device It was an LG Rebel 2, but now it's a Samsung Galaxy S9 Operating System Android Oreo My Question or Issue ...
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- Spotify
- 6668 Views
- 3 replies
- 0 likes
- 6668 Views
- 3 replies
- 0 likes
Music and Playlists Disappeared
PlanPremiumCountry USADeviceiPhone 7, Samsung S8+, HP Laptop, Mac Laptop My Question or Issue
- Plan Premium Country USA Device iPhone 7, Samsung S8+, HP Laptop, Mac Laptop My Question or Issue
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- Not applicable
- 319 Views
- 2 replies
- 0 likes
- 319 Views
- 2 replies
- 0 likes
Payment problem with country and credit card
My Question or Issue Good morning. I live in italy and my credit card is from italy. i had spotify Premium account since 9months and i have always payed with my credit card. 3days ago spotify sent me an email where my payment for this month was no go...
- My Question or Issue Good morning. I live in italy and my credit card is from italy. i had spotify Premium account since 9months and i have always payed with my credi...
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- Newbie
- 285 Views
- 1 replies
- 0 likes
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Payment
- 285 Views
- 1 replies
- 0 likes
Help
how to cancel subscription, if I do not have the Spotify account to which my card is associated, since they stole my data. I need a solution because I'm losing money.
- how to cancel subscription, if I do not have the Spotify account to which my card is associated, since they stole my data. I need a solution because I'm losing money.
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- Spotify Star
- 214 Views
- 1 replies
- 0 likes
- 214 Views
- 1 replies
- 0 likes
In Premium trail but want to upgrade
UK Premium trail I am currently signed upto a 3 month Premium trail for £9.99, I am only a month in but I would like to upgrade to Family. What will happen to my trail? What will I end up paying and when?
- UK Premium trail I am currently signed upto a 3 month Premium trail for £9.99, I am only a month in but I would like to upgrade to Family. What will happen to my trail? What...
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- Community Legend
- 217 Views
- 1 replies
- 0 likes
- 217 Views
- 1 replies
- 0 likes
Managing Plan
So I’m enrolled in college, I am a rising freshman and I have had Spotify premium for a while and now I want to add Hulu and use the student discount but when I enter it it says to check my status. I have a student ID and everything though. Any ideas...
- So I’m enrolled in college, I am a rising freshman and I have had Spotify premium for a while and now I want to add Hulu and use the student discount but when I enter it it says to check my status. I...
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- Spotify Star
- 326 Views
- 1 replies
- 0 likes
- 326 Views
- 1 replies
- 0 likes
Solved!! Several issues, please help.
PlanPremiumCountry USDeviceGalaxy S 7 My Question or Issue I've been having an issue which when I searched seems to be pretty common: Several times I've gotten a notification that my music is playing on another, unpaired, device. This has happened ev...
- Plan Premium Country US Device Galaxy S 7 My Question or Issue I've been having an issue which when I searched seems to be pretty common: Several times I've...
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- Spotify Star
- 808 Views
- 7 replies
- 0 likes
- 808 Views
- 7 replies
- 0 likes
Solved!! Can I use a gift card for myself
In my country a year subscription is not available, So can I buy a year premium gift card and use it myself?
- In my country a year subscription is not available, So can I buy a year premium gift card and use it myself?
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- Community Legend
- 1202 Views
- 1 replies
- 0 likes
- 1202 Views
- 1 replies
- 0 likes
Solved!! Question about Univ Student Account
Hey guys, I'm new here in the forum so I don't know a lot of things so I'm going to the point. I have the Univ Student Account for... I don't know, they say 12 months, 1 year (maybe ?). Anyway, I'm trying to renew the discount account, but a message ...
- Hey guys, I'm new here in the forum so I don't know a lot of things so I'm going to the point. I have the Univ Student Account for... I don't know, they say 12 months, 1 year (maybe ?). Anyway, I'm t...
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- Casual Listener
- 498 Views
- 2 replies
- 0 likes
- 498 Views
- 2 replies
- 0 likes